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General Operations Director Jobs in Virginia (NOW HIRING)

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Environmental conditions include heat, cold, humidity, noise, dust and wetness General Compensation ...

Director Operations

Stafford, VA · On-site

$150K - $200K/yr

Director Operations The Director of Operations has a national salary range of $150,000 - $200,000 ... General Bonus Plan, 401K and a generous PTO policy. Do you get energized by leading and motivating ...

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General Operations Director information

What is the difference between General Operations Director vs Operations Manager?

AspectGeneral Operations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operational performanceManages daily operations within a specific department or area, focusing on short-term goals
Required CredentialsBachelor's degree, often advanced degrees, extensive experience in operationsBachelor's degree, relevant experience in operations management
Work EnvironmentExecutive-level setting, cross-departmental collaborationDepartmental or team-based environment, direct supervision
Industry UsageCommon in large organizations and corporationsWidely used across industries for operational roles

The main difference between a General Operations Director and an Operations Manager lies in scope and strategic involvement. The Director oversees multiple departments and sets long-term goals, while the Manager focuses on daily operations within a specific area. Both roles require relevant experience and education, but the Director's role is more strategic and broad in scope.

Fixed Operations Director

Thornburg, VA • On-site


Camping World Holdings, Inc.
Retail • 10K+ employees

5.7

Company rating: 5.7 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

457th of 739 rated retailers

Recommended by parents

Respectful managers


$95K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago


Job description

Camping World is seeking a Fixed Operations Director to join our growing team. As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the Service Manager(s) while driving profitability and ensuring customer satisfaction.
What You'll Do:
  • Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location
  • Ensure a consistently high level of internal and external customer satisfaction throughout the service department
  • Drive profitability through increased sales, gross profit, P&L management, and labor cost control
  • Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices
  • Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy
  • Create and maintain strong working relationships with external vendors
  • Meet or exceed monthly budget projections
  • Maintain a safe and functional working environment

What You'll Need to Have for the Role:
  • Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred
  • Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment
  • Knowledge of RV's and RV systems is a plus
  • Strong written and verbal communication skills
  • Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.)
  • Intermediate or better skills in MS Office (Word, Excel, Outlook)
  • Ability to read and analyze P&L reports
  • Valid driver's license required
  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
  • Prolonged periods of standing, stooping, crawling, and bending
  • Exposure to heights and hazards related to working with electrical and welding equipment
  • Environmental conditions include heat, cold, humidity, noise, dust and wetness

General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $95,000 - $145,000 or more. This is a commission-based role with uncapped commissions.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.


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