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General Operations Director Jobs in Ohio (NOW HIRING)

ChenMed, LLC

Center Operations Director

Cincinnati, OH · On-site

$83K - $119K/yr

The Associate Center Operations Director is responsible for center operations, including center ... Good knowledge and understanding of general Operations standards, functions, methods, techniques ...

DHL

Director Operations

Westerville, OH · On-site

$150K - $200K/yr

... Operations The Director of Operations has a national salary range of $150,000 - $200,000. DHL ... General Bonus Plan, 401K and a generous PTO policy. Do you get energized by leading and motivating ...

DHL

Director Operations

Westerville, OH · On-site

$150K - $200K/yr

... General Bonus Plan, 401K and a generous PTO policy. Do you get energized by leading and motivating ... We're looking for an Operations Director to lead multiple distribution centers - each with ...

DPDHL

Director Operations

Westerville, OH

$150K - $200K/yr

... Operations The Director of Operations has a national salary range of $150,000 - $200,000. DHL ... General Bonus Plan, 401K and a generous PTO policy. Do you get energized by leading and motivating ...

DHL

Director Operations

Groveport, OH · On-site

$150K - $200K/yr

Director Operations The Director of Operations has a national salary range of $150,000 - $200,000 ... General Bonus Plan, 401K and a generous PTO policy. Do you get energized by leading and motivating ...

DPDHL

Director Operations

Westerville, OH

$150K - $200K/yr

... General Bonus Plan, 401K and a generous PTO policy. Do you get energized by leading and motivating ... We're looking for an Operations Director to lead multiple distribution centers - each with ...

DPDHL

Director Operations

Groveport, OH

$150K - $200K/yr

Director Operations The Director of Operations has a national salary range of $150,000 - $200,000 ... General Bonus Plan, 401K and a generous PTO policy. Do you get energized by leading and motivating ...

DPDHL

Senior Director Operations

Westerville, OH · On-site

$185K - $235K/yr

... Director Operations The Senior Director of Operations has a national salary range of $185,000 ... General Bonus Plan, 401K and a generous PTO policy. Do you get energized by leading and motivating ...

DPDHL

Senior Director Operations

Westerville, OH

$185K - $235K/yr

Senior Director Operations The Senior Director of Operations has a national salary range of $185 ... General Bonus Plan, 401K and a generous PTO policy. Do you get energized by leading and motivating ...

DPDHL

Senior Director Operations

Westerville, OH · On-site

$185K - $235K/yr

Senior Director Operations The Senior Director of Operations has a national salary range of $185 ... General Bonus Plan, 401K and a generous PTO policy. Do you get energized by leading and motivating ...

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General Operations Director information

What is the difference between General Operations Director vs Operations Manager?

AspectGeneral Operations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operational performanceManages daily operations within a specific department or area, focusing on short-term goals
Required CredentialsBachelor's degree, often advanced degrees, extensive experience in operationsBachelor's degree, relevant experience in operations management
Work EnvironmentExecutive-level setting, cross-departmental collaborationDepartmental or team-based environment, direct supervision
Industry UsageCommon in large organizations and corporationsWidely used across industries for operational roles

The main difference between a General Operations Director and an Operations Manager lies in scope and strategic involvement. The Director oversees multiple departments and sets long-term goals, while the Manager focuses on daily operations within a specific area. Both roles require relevant experience and education, but the Director's role is more strategic and broad in scope.

What cities in Ohio are hiring for General Operations Director jobs?

Cities in Ohio with the most General Operations Director job openings:

General Operations Director jobs near you

Center Operations Director

Cincinnati, OH • On-site

ChenMed, LLC
Health Care and Social Assistance • 5 - 10K employees

8.4

Company rating: 8.4 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

1st of 245 rated social care providers

People enjoy working here

Good employer

Recommended by parents

Learn more about ChenMed, LLCexternal

$83K - $119K/yr

Full-time

Posted 25 days ago

Job description

We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
  • Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction.
  • Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency.
  • Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients
  • Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care.
  • Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care.
  • Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care.
  • Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement.
  • Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands.
  • Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team.
  • Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth.
  • Performs other duties as assigned and modified at manager's discretion.

KNOWLEDGE, SKILLS AND ABILITIES:
  • Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience.
  • Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals.
  • Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
  • Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
  • Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
  • Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
  • Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
  • Spoken and written fluency in English
  • This position requires use and exercise of independent judgment
  • Flexible to work evening, weekends and/or holidays as needed
EDUCATION AND EXPERIENCE CRITERIA:
  • BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
  • A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required
  • A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required

PAY RANGE:
$83,638 - $119,482 Salary
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
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About ChenMed

Sourced by ZipRecruiter

We're expanding healthcare equity across America. We're already in 15 states with 100+ medical centers. As a rapidly growing, physician-led organization, we have one central focus: rescue any and every senior from a healthcare system that has failed them. Our family of brands include Chen Senior Medical Center, JenCare Senior Medical Center, and Dedicated Senior Medical Center. Recently named a 2021 Best Places To Work and one of the only healthcare companies recognized in Fortune's 2020 "Change The World" list, ChenMed prides itself on creating a culture that enables career growth and promotes inclusion for all.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Miami, FL, US

Year founded

1985

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