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Bojangles General Manager (Gerente General) - Mt. Pleasant, SC - 1097

Mount Pleasant, SC • On-site

Bojangles
Food Services and Drinking Places • 5 - 10K employees
Learn more about Bojanglesexternal

$57K - $70K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Bojangles rating

4.9

Company rating: 4.9 out of 10

Based on 424 frontline employees who took The Breakroom Quiz

66th of 108 rated fast food restaurants

Job description

Start your "Bo-Journey" today!
"It's Bo Time" isn't a phrase, it's a lifestyle. We commit ourselves to being better for each other and our guests. You see this in our hospitality, our inclusiveness, and the promise to deliver great service.
Benefits of Being a General Manager at Bojangles:
  • We offer FLEXIBLE hours - Morning, Evening, Weekends
  • WEEKLY PAY and Monthly Bonus Program
  • Free Unlimited Telemedicine and Virtual Mental Health Programs
  • Low-Cost Health Insurance, Dental and Vision benefit plans - including Orthodontics (HSA & PPO plans available)
  • Paid Vacation Time
  • Free Meals
  • Leadership and Career Development Opportunities

Job Summary
General Managers lead their teams in providing our guests with the most exceptional experience in Southern Hospitality. General Managers develop and lead a team that drives traffic, sales, and profitability in our restaurants, by maintaining a customer-centric culture. They do this by ensuring an outstanding guest and employee experience.
Essential duties for a General Managers may include, but are not limited to the following:
People:
  • Actively seek growth opportunities or assignments for development.
  • Communicates effectively and timely with all guests (internal and external)
  • Takes an active role with all new team members.
  • Subject matter expert and adherence to all systems and processes
  • Effectively demonstrates our Cultural Principles in every interaction.

Performance:
  • Subject matter expert and adherence to all systems and processes to include BoFood and BoLabor
  • Upholds standards and takes corrective action when standards are not being met.
  • Empowers team members to maintain WOW guest service with every interaction.
  • Reduce R&M through proper manager walks, process execution, and timely escalation of opportunity were applicable.
  • Engages and fosters external community relationships to include recruitment and sales growth, e.g, digital platforms and catering.

Profit:
  • Ability to increase same store growth through sales and guest counts.
  • Understands the Restaurants P&L results.
  • Understands how quality, service, and cleanliness impact sales.
  • Actively participates in inventory management.
  • Demonstrates and upholds all safety and security standards.
  • Engages in all LTO throughout LTO life cycle; including training and POP by deadlines.

Qualifications:
  • A minimum of 3 years' management experience.
  • 18 years or older
  • Able to read, write and speak English.
  • Must possess a valid driver's license, and access to reliable transportation.
  • Available to work any shift, 7 days a week, with a required 50-hour work week.
  • Prior supervisory experience with a coaching mindset.
  • Previous onboarding experience with employees at all levels.
  • Prior Microsoft Office Experience
  • Prior cash handling and bank deposit experience
  • Ability to multi-task and lead teams in a fast-paced environment.
  • Ability to bend, stand, kneel frequently lifting 25+lbs.

Benefits:
  • 401(k) w/matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

People with a criminal record are encouraged to apply. Bojangles Restaurants Inc. is a Fair Chance, Equal Employment Opportunity, Affirmative Action employer.
Comienza tu "Bo-Journey" hoy!
"It's Bo Time" no es simplemente una frase, es también un estilo de vida! Nosotros estamos comprometidos en hacer lo mejor para cada uno de nosotros, y también en hacer lo mejor para nuestros clientes. Eso es parte de nuestra cultura de hospitalidad, de nuestras políticas de inclusión y de nuestro deseo de ofrecer la mejor experiencia posible a nuestros clientes.
Beneficios de ser Gerente General en Bojangles:
  • Ofrecemos horarios FLEXIBLES que se adaptan a su horario: mañana, tarde, fines de semana
  • PAGO SEMANAL y Programa de Bonificación Mensual
  • Programas gratuitos e ilimitados de telemedicina y salud mental virtual
  • Seguro de salud de bajo costo, planes de beneficios dentales y de la vista, incluida la ortodoncia (planes HSA y PPO disponibles)
  • Tiempo de vacaciones pagadas
  • Comidas Gratis
  • Oportunidades de Liderazgo y Desarrollo Profesional

Resumen del trabajo
Los gerentes generales lideran a sus equipos para brindar a nuestros huéspedes la experiencia más excepcional en la hospitalidad del sur. Los Gerentes Generales desarrollan y lideran un equipo que impulsa el tráfico, las ventas y la rentabilidad en nuestros restaurantes, manteniendo una cultura centrada en el cliente. Lo hacen garantizando una experiencia excepcional para los huéspedes y empleados.
Los deberes esenciales de un Gerente General pueden incluir, entre otros, los siguientes:
Gente:
  • Buscar activamente oportunidades de crecimiento o tareas para el desarrollo.
  • Se comunica de manera efectiva y oportuna con todos los huéspedes (internos y externos)
  • Toma un papel activo con todos los nuevos miembros del equipo.
  • Experto en la materia y adherencia a todos los sistemas y procesos
  • Demuestra efectivamente nuestros Principios Culturales en cada interacción.

Rendimiento:
  • Experto en la materia y cumplimiento de todos los sistemas y procesos para incluir BoFood y BoLabor
  • Mantiene los estándares y toma medidas correctivas cuando no se cumplen los estándares.
  • Permite a los miembros del equipo mantener el servicio al cliente WOW con cada interacción.
  • Reducir la R&M a través de los recorridos adecuados de los gerentes, la ejecución de procesos y la escalada oportuna de oportunidades.
  • Involucra y fomenta las relaciones con la comunidad externa para incluir el reclutamiento y el crecimiento de las ventas, por ejemplo, plataformas digitales y catering.

Beneficio:
  • Capacidad para aumentar el crecimiento de la misma tienda a través de las ventas y el número de clientes.
  • Entiende los resultados de P&L de los restaurantes.
  • Comprende cómo la calidad, el servicio y la limpieza impactan las ventas.
  • Participa activamente en la gestión de inventarios.
  • Demuestra y mantiene todos los estándares de seguridad y protección.
  • Participa en todo el LTO a lo largo del ciclo de vida de LTO; incluyendo formación y POP por plazos.

Calificaciones:
  • Un mínimo de 3 años de experiencia en gestión.
  • 18 años o más
  • Capaz de leer, escribir y hablar inglés.
  • Debe poseer una licencia de conducir válida y acceso a un transporte confiable.
  • Disponible para trabajar en cualquier turno, 7 días a la semana, con una semana laboral requerida de 50 horas.
  • Experiencia previa en supervisión con mentalidad de coaching.
  • Experiencia previa en onboarding con empleados de todos los niveles.
  • Experiencia previa en Microsoft Office
  • Experiencia previa en manejo de efectivo y depósitos bancarios
  • Capacidad para realizar múltiples tareas y liderar equipos en un entorno de ritmo rápido.
  • Capacidad para agacharse, pararse, arrodillarse con frecuencia levantando 25 + libras.

Beneficios:
  • 401(k) con correspondencia
  • Seguro dental
  • Descuentos para empleados
  • Seguro de enfermedad
  • Tiempo libre remunerado
  • Formación remunerada
  • Seguro de visión

Se anima a las personas con antecedentes penales a presentar su solicitud. Bojangles Restaurants Inc. es un empleador de Oportunidad Justa, Igualdad de Oportunidades de Empleo, Acción Afirmativa.

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About Bojangles

Sourced by ZipRecruiter

Bojangles' Restaurants began as the dream of Jack Fulk and Richard Thomas, two veteran restaurant operators who predicted rising consumer demand for good food served in a quick-service environment. They based their concept on three attributes: distinctive flavor, high-quality products made-from-scratch, and a festive restaurant design with friendly service. Bojangles' isn't just in communities across the South, we're a part of them. From parades and festivals to charity events and community fundraising, we're right there supporting all those who make our restaurants and company a success. We are a locally-owned company with Christian values. We praise the hard work of our staff and encourage them to achieve their goals , as we know they are responsible for our success. We offer a team-oriented work environment along with the opportunity to serve the best biscuits, chicken, and legendary iced tea in the industry!

Industry

Food services and drinking places

Company size

5,001 - 10,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

1977

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