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General Manager Jobs in Worcester, MA (NOW HIRING)

General Manager

Waltham, MA · On-site

$75K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

General Managers oversee day to day operations while adhering to company brand standards. Our General Managers need to be able to handle operations with passion, integrity, and knowledge all while ...

General Manager

Charlton, MA · On-site

  • Medical

  • Retirement

  • PTO

Our team is hiring experienced General Managers! Start moving forward safely today - McDonald's corporate-owned and franchise restaurants have over 50 procedures in place to help ensure the safety ...

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General Manager information

See Worcester, MA salary details

$30K

$65K

$110K

How much do general manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for general manager in Worcester, MA is $65,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a general manager, and why are they important?

To thrive as a General Manager, you need strong leadership, business acumen, and operational management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, financial reporting tools, and project management software is important. Excellent communication, problem-solving, and decision-making abilities help a General Manager effectively lead teams and drive company goals. These skills and qualities are crucial for ensuring organizational efficiency, profitability, and long-term success.

How do you become a general manager?

You can become a General Manager by earning an associate or bachelor’s degree in Business Management, Business Administration, Finance, or a related field. Complete internships that afford you experience in administrative support, project coordination, scheduling, and teamwork are also helpful. Upon completion of your degree and internship experience, you should secure a part-time or full-time position that offers professional experience leading teams, managing a budget, overseeing daily operations, and strategic planning.

What does a general manager do?

A General Manager (GM) is responsible for overseeing all aspects of a business or department, ensuring that operations run smoothly and efficiently. Their duties typically include managing staff, setting business goals, developing strategies to improve performance, and overseeing budgets and financial planning. GMs also serve as a key point of contact between upper management and employees, ensuring company policies are implemented and business objectives are met.

What are some common challenges general managers face when leading diverse teams?

General Managers often oversee teams made up of individuals from various departments and backgrounds, which can present challenges in communication, aligning goals, and managing different work styles. Successfully navigating these challenges requires strong interpersonal skills, adaptability, and the ability to foster a collaborative environment. General Managers must also be adept at conflict resolution and ensuring that all team members are motivated and working toward the organization’s objectives. Regular team meetings, clear goal-setting, and open channels of communication are essential strategies to address these complexities.

What are the most commonly searched types of General jobs in Worcester, MA?

The most popular types of General jobs in Worcester, MA are:

What are popular job titles related to General Manager jobs in Worcester, MA?

For General Manager jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching General Manager jobs in Worcester, MA look for?

The top searched job categories for General Manager jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for General Manager jobs?

Cities near Worcester, MA with the most General Manager job openings:

Infographic showing various General Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $64,884 per year, or $31.2 per hour.

Full-time

Medical, Dental, Life, PTO

Re-posted 10 days ago


Job description

When you join our Dunkin' Donuts, as a General Manager, you join our culture where Customers Are Really Everything (C.A.R.E. level of service model). As a General Manager, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve your local community.

Come make a difference with Dunkin' Donuts as a General Manager today! This is a great opportunity to hone and develop your management skills in preparation for advancement with Dunkin' Donuts.

About the position:

You make it happen! It's simple...our customers love our coffee and we love our customers. As a General Manager, it's up to you to create an everyday oasis for them to meet friends, and enjoy daily life in our shops.
It's about being our best! Your role as a General Manager is to continually invest in and develop your Team to help them execute flawless service and create memorable experiences.
We keep it real! Our customer service is authentic, fun and fast!
Benefits:

Growth Opportunity
Completive Weekly Pay
2 Weeks Paid Time Off
Employee Meals
Monthly Bonus - Earn up to 10% of Monthly Salary
Medical and Dental Insurance with Company Contribution
Accident, Short Term Disability & Life Insurance Available
Cell Phone Reimbursement
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.