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General Manager Transit Operations Jobs (NOW HIRING)

City of Racine

Transit General Manager

Racine, WI

$90K - $115K/yr

POSITION PURPOSE The General Manager is responsible for overseeing all daily transit operations and maintenance (vehicle and non-vehicle) functions of Racine's transit system. The management ...

City of Racine, WI

Transit General Manager

Racine, WI · On-site

$90K - $115K/yr

POSITION PURPOSE The General Manager is responsible for overseeing all daily transit operations and ... Oversees daily transit operations and coordinates activities with other City departments to ensure ...

Transdev

Assistant General Manager

Hyannis, MA · On-site

The Assistant General Manager supports the General Manager in directing the passenger transit operations. This position is based in Hyannis, MA. The Assistant General Manager is responsible for the ...

WeDriveU

Operations Manager - Transit

Bourbonnais, IL · On-site

$70K - $75K/yr

Three or more years of transit or transportation operations experience, with supervisory or lead ... Additional Information This is intended to describe the general nature and level of work performed ...

Transdev

Assistant General Manager

Phoenix, AZ · On-site

Assistant General Manager - Transit The Assistant General Manager supports the General Manager in directing the passenger transit operations. This position is based in Phoenix, AZ. The Assistant ...

Oregoncounties

Operations Manager (Transit)

Oregon, WI · On-site

$7.8K - $9.7K/mo

As our Operations Manager you will oversee the transit provider's contract. Communicate and coordinate extensively with provider staff to ensure service delivery and maintenance services, adhere to ...

WeDriveU

Operations Manager - Transit

Phoenix, AZ

$80K - $90K/yr

TheOperations Manager (OM)will report to the General Manager and assist with all supervisory duties ... effective operations * Ensure that all transit routes are constantly operating and adequately ...

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General Manager Transit Operations information

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$93K

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How much do general manager transit operations jobs pay per year?

As of Sep 10, 2026, the average yearly pay for general manager transit operations in the United States is $93,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $117,000.00 per year, depending on experience, location, and employer.

What is the difference between General Manager Transit Operations vs Transit Operations Supervisor?

AspectGeneral Manager Transit OperationsTransit Operations Supervisor
CredentialsTypically requires a bachelor’s degree in transportation, logistics, or related field; often with management experienceUsually requires a high school diploma or associate degree; relevant experience in transit operations
Work EnvironmentOversees multiple transit routes and teams, strategic planning, and high-level decision-makingManages daily operations, supervises staff, and ensures service delivery at a specific location or route
Employer & Industry UsageUsed by transit agencies, public transportation companies, and government agenciesCommonly used within transit agencies for frontline supervisory roles

The main difference is that the General Manager Transit Operations holds a higher-level, strategic leadership role overseeing entire transit systems, while the Transit Operations Supervisor focuses on daily operational management and staff supervision. Both roles are essential but differ significantly in scope and responsibilities.

What cities are hiring for General Manager Transit Operations jobs?

Cities with the most General Manager Transit Operations job openings:

What states have the most General Manager Transit Operations jobs?

States with the most job openings for General Manager Transit Operations jobs include:

What are popular job titles related to General Manager Transit Operations jobs?

For General Manager Transit Operations jobs, the most frequently searched job titles are:

Infographic showing various General Manager Transit Operations job openings in the United States as of September 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $93,045 per year, or $44.7 per hour.

Transit Operations Manager

Eden Prairie, MN • On-site

SouthWest Transit
11 - 50 employees
Learn more about SouthWest Transitexternal

$92K - $138K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Salary: $92,000.00 - $138,000.00 Annually
Location : SouthWest Transit-Eden Prairie, MN
Job Type: Full-Time
Job Number: 26-11
Department: Operations
Opening Date: 07/14/2026
Job Summary
The Transit Operations Manager manages daily transit operations, ensuring safe, reliable, and efficient service. This role leads the transit fleet's lifecycle, oversees dispatch workflows, manages driver contracts, and directs long-term transit planning and network development. The ideal candidate maintains operational efficiency, optimizes fleet uptime, and designs service routes to meet community needs
SouthWest Transit is an award-winning Transit agency serving the SouthWest Twin Cities area through bus, on-demand rideshare, and shuttle services. The agency is committed to serving the needs of their customers through diverse and innovative transit solutions that build community and connect customers from where they are to where they want to go.
Mission:
We provide a premium experience for the southwest Twin Cities through safe, reliable, and cost-effective transit that builds community and connects our customers from where they are to where they want to go.
Vision:
SouthWest Transit is the leading provider of innovative transit solutions that improve livability and enhance economic opportunity in the communities we serve.
Essential Duties & Responsibilities
  • Lead, coach, and develop a team of dispatch, customer experience, and transit ops staff to ensure continuous communication and smooth daily operations.
  • Manage daily transit operations ensuring system-wide adherence to commission-approved KPIs.
  • Lead the Transit Planner in designing, analyzing, and optimizing transit routes, timetables, and service schedules.
  • Analyze ridership trends and operational data to improve service efficiency, enhance the rider experience, and identify service gaps and expansion opportunities.
  • Prepare operational reports, service performance metrics, and grant proposals for transit development funding.
  • Partner with internal departments, vendors, and external stakeholders to improve public transit services and implement new technologies.
  • Manage and/or partner on comprehensive new-hire training programs focused on safety, equipment operation, and customer experience.
  • Assist in incident investigations, respond to difficult and sensitive issues, identify and report findings and take necessary corrective action.
  • Manage budgets, staffing resources, and operational priorities while continuously identifying opportunities for process improvement.
  • Manage the accurate collection, verification, and timely submission of monthly and annual reports to the FTA National Transit Database, MnDot, MetCouncil, the SWT Commission and others as needed.
  • Work with cross functional teams to map the customer journey, identifying pain points and opportunities for improvement across all touchpoints.
  • Oversee service design and execution.
  • Develop and implement short- and long-term operational strategies that align with agency goals and community needs. Guide long-range transit planning, service standards, and network development.
  • Monitor and improve on-time performance, productivity, service reliability, customer satisfaction, and operational efficiency. Utilize data analytics to support operational decision-making and continuous process improvement.
  • Prepare and manage driver ops operating budgets, and monitor expenditures to identify cost-saving opportunities.
  • Collaborate with the Safety and Risk Specialist to minimize incidents and improve safety.
  • Be the liaison between SWT and the driver contractors.
  • Oversee the collection and analysis of customer feedback from various channels including social media, surveys, focus groups, etc..
  • Identify, partner, and execute on opportunities for enhancing customer experience from loyalty programs to appreciation events.
  • Fleet Management
    • Oversee the end-to-end lifecycle of transit vehicles, including capital planning, procurement, deployment, and disposal.
    • Manage fleet performance metrics, fuel consumption, and operational costs using maintenance management software.
    • Ensure all vehicles comply with federal, state, and local safety and regulatory standards.
  • All other duties as assigned

Minimum Qualifications
  • Bachelor's Degree in Urban and Regional Planning, Public Administration, or other related field
  • 5-7 years progressively responsible experience in public transportation system with at least 3 years leading teams
  • Proven ability to lead and mentor teams
  • Strong proficiency in scheduling, routing, and mapping software
  • Experience with transit scheduling and run-cutting software, micro-transit operations, transit performance analytics and reporting, geo-spatial analysis, and contract management
  • Embraces SWT values of Purpose, Integrity, Continuous Learning, Innovation, Belonging and Accountable
  • Strong understanding of GTFS and transit data standards, transit funding and grant administration

Preferred: Expertise in Federal Transit Administration (FTA) regulations
This role is 100% in office.
SouthWest Transit participates in E-Verify. Upon job acceptance, candidate will be required to complete an I-9 form and provide documentation to verify identity and employment eligibility.
Physical Demands & Working Conditions
Work is indoors in a normal office environment. Occasional lifting of thirty pounds or less is required. Requires a high attention to detail or deadlines between 45% and 70% of the time. A typical workday involves about 85% of the time spent sitting and about 50% or more of the time using a keyboard. However, this varies depending on the season. A significant amount of time is spent handling paper and maintaining files.
We offer the following benefits package to full-time employees:
  • Health, Dental, and Vision Insurance
  • Pension plan: PERA (employer contributions vest after 3 years!)
  • PTO: 21 Days Off Per Year!
  • Flexible Spending Account
  • Health Savings Account
  • Life and AD&D Insurance and Voluntary Life and AD&D Insurance
  • Voluntary 457 and (Roth) retirement plans
  • 11 Paid Holidays
  • 2 Floating Holidays
  • Long-term Disability Income (60% of base rate of pay)
  • Tuition Reimbursement
  • Professional Development Assistance
  • Employee Assistance Program

01
The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
  • Yes, I understand and agree
  • No, I do not agree

02
What is the minimum salary you would accept for this position?
03
Do you have experience managing or supervising staff?
  • Yes
  • No

Required Question

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