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General Manager Showroom Jobs in Rochester, MI (NOW HIRING)

Feldman Chevrolet of Novi

Sales Assistant

Novi, MI · On-site

$17.75 - $23/hr

General Office Tasks: * Answer phones and manage customer inquiries. * Maintain a clean and organized showroom and office. * Manage inventory and track vehicle availability. * Prepare reports and ...

Lithia Motors, Inc.

Porter

Washington, MI · On-site

$14.50 - $17/hr

Recognize general vehicle repairs and/or building maintenance and notify management. * Maintain internal and external appearance and cleanliness of the store, showroom and lot. * Run miscellaneous ...

Lithia Motors, Inc.

Porter

Troy, MI · On-site

$14.25 - $16.25/hr

Recognize general vehicle repairs and/or building maintenance and notify management. * Maintain internal and external appearance and cleanliness of the store, showroom and lot. * Run miscellaneous ...

Lithia Motors, Inc.

Porter

Troy, MI · On-site

$14.25 - $16.25/hr

Recognize general vehicle repairs and/or building maintenance and notify management. * Maintain internal and external appearance and cleanliness of the store, showroom and lot. * Run miscellaneous ...

Bass Pro Shops

Detailer-Part Time

Auburn Hills, MI · On-site

$14.25 - $17/hr

... showroom floor or customer delivery area. * Confirms packing list or invoice of all boat loads or ... Informs Service Manager or Service Lead of any unit concerns or required repairs. * Performs ...

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All JobsGeneral Showroom JobsGeneral Manager Showroom JobsGeneral Manager Showroom Jobs in Rochester, MI

General Manager Showroom information

See Rochester, MI salary details

$9

$27

$46

How much do general manager showroom jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for general manager showroom in Rochester, MI is $27.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $32.55 per hour, depending on experience, location, and employer.

What does a general manager showroom do?

A General Manager Showroom oversees the daily operations of a retail showroom, ensuring that sales targets are met and that customers have a positive experience. They are responsible for managing staff, coordinating marketing efforts, maintaining inventory, and ensuring the showroom is organized and presentable. The role often involves analyzing sales data, setting performance goals, and developing strategies to improve customer service and overall profitability. Additionally, they may handle customer complaints, work with suppliers, and ensure compliance with company policies.

What are the key skills and qualifications needed to thrive as a general manager showroom?

To thrive as a General Manager Showroom, you need strong leadership, retail management experience, and a solid understanding of sales and inventory processes, often supported by a bachelor’s degree in business or a related field. Familiarity with POS systems, CRM software, and inventory management tools is typically required. Exceptional communication, problem-solving, and team-building skills help you motivate staff and provide excellent customer service. These abilities are vital for driving sales performance, ensuring operational efficiency, and maintaining a positive, customer-focused environment.

How does a general manager showroom typically collaborate with sales teams and other departments to achieve showroom targets?

A General Manager Showroom plays a pivotal role in aligning sales teams, marketing, and customer service to meet and exceed showroom targets. This involves regular strategy meetings, sharing feedback from customers, and ensuring seamless communication between departments to optimize the customer experience. General Managers also monitor sales performance data and work closely with staff to develop targeted promotions and resolve operational challenges. Collaboration is key, as success depends on fostering a unified team approach and adapting strategies based on real-time showroom dynamics.

What is the difference between General Manager Showroom vs Sales Manager Showroom?

AspectGeneral Manager ShowroomSales Manager Showroom
ResponsibilitiesOversees entire showroom operations, strategic planning, staff management, and overall performanceFocuses on sales targets, customer relationships, and managing sales staff
Required CredentialsTypically requires management experience, industry knowledge, and sometimes a degree in business or related fieldsOften requires sales experience, customer service skills, and industry-specific knowledge
Work EnvironmentLeadership role within a showroom, involving coordination with various departmentsCustomer-facing role primarily focused on sales and client interactions

The main difference between a General Manager Showroom and a Sales Manager Showroom lies in scope. The General Manager oversees overall showroom operations and strategic planning, while the Sales Manager concentrates on driving sales and managing the sales team. Both roles require industry knowledge, but the General Manager typically has broader responsibilities and a higher level of management experience.

Infographic showing various General Manager Showroom job openings in Rochester, MI as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $57,987 per year, or $27.9 per hour.

MotorClothes/Merchandise Associate

Farmington Hills, MI • On-site

Motor City Harley-Davidson
See more jobs at Motor City Harley-Davidsonexternal

$14.75 - $17/hr

Full-time

Re-posted 16 days ago

Key responsibilities

  • Assist customers in locating merchandise, offer additional products, and communicate policies on returns and exchanges.

  • Perform cashiering functions, handle transactions, and maintain accurate customer and inventory records.

  • Maintain the sales floor, displays, and merchandise presentation, and support inventory management and special events.

Job description

Job Title: MotorClothes/General Merchandise Associate
Department: MotorClothes/Merchandise
Supervisor: MotorClothes/Merchandise Manager
Summary Description
Provide courteous, knowledgeable assistance to customers; perform cashiering, stocking and other duties to promote efficient functioning of department. Resolve difficult customer problems in a courteous and professional manner. Focus on the in-store customer experience, follow up with dealership customers, and presentation of Harley-Davidson MotorClothes/Merchandise. Selling of Harley-Davidson MotorClothes/Merchandise to dealership customers appropriate to their preferences and needs by applying the RPM Sales Process.
Duties and Responsibilities
  • Provide excellent customer service to all of the dealership's customers.
  • Greet customers immediately, in a courteous and friendly manner.
  • Meet customer needs, offers options, resolves problems and follows up with customers.
  • Ensure full customer satisfaction without unnecessarily referring customer to other staff members.
  • Maintain friendly, helpful demeanor.
  • Provide professional, knowledgeable, courteous customer service.
  • Assist customers in locating merchandise, offer additional product that compliments the purchase, takes special orders, answers questions, communicates policies on returns and exchanges.
  • Point out any sales, specials, new merchandise, fast-selling and slow-selling stock to customers.
  • Notify customers when special orders or back-ordered items are received.
  • Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
  • Monitor for shoplifting.
  • Perform cashiering functions in accordance with company cash handling policies and procedures.
  • Does not accept checks unless processed through cross checks.
  • Use appropriate verification procedures for credit card purchases.
  • Follow the Premiums Checkout Process the company has in place.
  • Maintain accurate customer list in database.
  • Check price tags for alterations.
  • Keep sales floor and displays neat, clean and fully-stocked.
  • Ensure merchandise is attractively displayed and appealing to customers.
  • Maintain showroom product availability by stocking shelves and displays.
  • Maintain thorough knowledge of inventory.
  • Maintain cashiering desk and areas dust free, clean, and organized.
  • Keep cashiering area well-stocked with necessary supplies, such as shopping bags, credit card drafts, etc.
  • Assist with answering incoming calls and directing them to the appropriate person or department.
  • Handle telephone transactions quickly, and courteously.
  • Make tags for damaged merchandise, delivers daily to designated area.
  • Appropriately takes in customers' defective merchandise for warranty, correctly complete the warranty tag, and deliver the defective merchandise to designated area.
  • Follow the Ticket to Ride process for customers purchasing bikes.
  • Make introductions to other departments to ensure cross selling of motorcycles, Parts and Accessories, Financing, Insurance Products and Services, Warranties and Service Plans.
  • Stay up to date on all required HDU courses.
  • Attend training sessions to keep current with product knowledge, sales techniques, merchandising, and inventory control issues.
  • Assist MotorClothes/Merchandise Manager with attaining retail sales plans in MotorClothes/Merchandise.
  • Follow and practice the RPM sales process providing all customers with consistent treatment.
  • Receive and process merchandise from distributors, check merchandise received against purchase invoice, log merchandise into inventory, and prepare product for showroom floor.
  • Conduct or participate in periodic physical inventory of all merchandise.
  • Assist with set-up, organization, and staging of special events such as Open Houses, workshops, fashion shows, etc.
  • Follow all procedures to complete all paperwork and trackers accurately and in a timely manner.
  • Remain alert and on the floor at all times.
  • Handle customer complaints according to dealership policy, showing empathy and a positive attitude while demonstrating our commitment to "make things right", as specifically directed by the MotorClothes/Merchandise Manager.
  • Comply with all company and department policies and procedures.
  • Perform other related duties as assigned or requested.

Supervisory Responsibilities
  • None

Qualifications & Job Requirements
  • High School Diploma or equivalent degree or greater required.
  • Experience: 1-3 years of experience required, with 3-5 years preferred; or the equivalent combination of education and experience.
  • Prefer knowledge and experience with selling of Harley-Davidson MotorClothes/Merchandise, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
  • Ability to take initiative and problem solve.
  • Excellent verbal and written communication skills.
  • Ability to present oneself as well as the company in a professional manner.
  • Knowledge of applicable laws/policies/principles/etc..
  • Proficient in the use of a personal computer and corresponding programs.
  • Good attention to detail.
  • Great interpersonal and customer service skills required.
  • Approachable, likeable, and enthusiastic personality.
  • Ability to get along with broad customer base.
  • High energy level needed.
  • Be self-motivated, positive, driven and helpful.
  • Ability to handle confidential information responsibly.
  • Great customer service, excellent personal communication, and demonstrated closing skills.

Physical Demands
  • Requires the use of both hands.
  • Frequently required to bend, stoop, crouch, reach and lift 50lbs of material.
  • Requires standing and/or walking for extended periods of time.

Working Conditions
  • Normally indoors, however, some outdoor work is required during open houses or other events.
  • The noise level in the work environment can be loud.
  • Occasionally exposed to exhaust fumes or other airborne particles.

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