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General Manager Multi Unit Jobs in Brookfield, IL

Baskin Robbins

Multi-Unit Manager

Chicago, IL

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Dunkin

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Dunkin

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Dunkin

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Dunkin

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Dunkin

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Dunkin

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Baskin Robbins

Multi-Unit Manager

Chicago, IL

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Baskin Robbins

Multi-Unit Manager

Chicago, IL

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Dunkin

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

Dunkin

Multi-Unit Manager

Chicago, IL · On-site

$71K - $71K/yr

Experience * 2 Years of Multi-Unit Manager Experience in the QSR Industry Job Responsibilities * People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains ...

marcjaxllc

General Manager-QSR

Tinley Park, IL · On-site

$60 - $65/hr

Tinley Park, United States | Posted on 08/05/2026 General Manager - Dunkin' (Chicago South Suburbs ... GM today, multi-unit leader tomorrow? Very possible here. What You'll Actually Be Doing * Running ...

MarcJax,LLC

General Manager-QSR

Tinley Park, IL · On-site

$60 - $65/hr

Tinley Park, United States | Posted on 08/05/2026 General Manager - Dunkin' (Chicago South Suburbs ... GM today, multi-unit leader tomorrow? Very possible here. What You'll Actually Be Doing * Running ...

New

marcjaxllc

General Manager-QSR

Tinley Park, IL · On-site

$60K - $65K/yr

General Manager - Dunkin' ☕ (Chicago South Suburbs) Location: Tinley Park / Orland Park, IL ... GM today, multi-unit leader tomorrow? Very possible here. What You'll Actually Be Doing * Running ...

Tuscany Cafe

Assistant General Manager

Chicago, IL · On-site

$63K - $72K/yr

The purpose of the Assistant General Manager (AGM) position is to assist Branch management in ... Assists the GM/F&B Multi Unit Manager I in managing by supervising day-to-day activities of ...

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All JobsGeneral Multi Unit JobsGeneral Manager Multi Unit JobsGeneral Manager Multi Unit Jobs in Brookfield, IL

General Manager Multi Unit information

See Brookfield, IL salary details

$39.1K

$72.6K

$102.3K

How much do general manager multi unit jobs pay per year?

As of Sep 3, 2026, the average yearly pay for general manager multi unit in Brookfield, IL is $72,616.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,200.00 and $69,700.00 per year, depending on experience, location, and employer.

What is a general manager multi unit?

A General Manager Multi Unit is a professional responsible for overseeing the operations of multiple business locations or units within an organization. Their role involves managing unit managers, ensuring consistency in operations, and achieving financial and performance goals across all assigned locations. They implement company policies, drive business growth, and often serve as the link between upper management and individual unit teams. Strong leadership, organizational, and communication skills are crucial for success in this position.

How does a general manager multi unit balance the demands of overseeing multiple locations while maintaining consistent performance standards?

As a General Manager Multi Unit, balancing oversight across several locations involves regular communication with individual site managers, setting clear expectations, and implementing standardized processes. Most GMs rely on a combination of data-driven performance tracking and in-person or virtual visits to ensure each unit meets company goals. It's common to develop strong leadership teams at each site, delegating day-to-day operations and empowering managers to address local issues while maintaining overall alignment. Continuous training and cross-location meetings help share best practices and foster a cohesive culture across all units.

What are the key skills and qualifications needed to thrive as a general manager multi unit?

To thrive as a General Manager Multi Unit, you need strong leadership, operational management, and financial acumen, often supported by a bachelor's degree in business or a related field. Experience with enterprise resource planning (ERP) systems, point of sale (POS) software, and multi-unit management certifications is highly valuable. Exceptional communication, problem-solving, and team-building abilities help drive performance across multiple locations. These skills ensure consistent operations, effective team leadership, and sustained profitability throughout all units managed.

What are popular job titles related to General Manager Multi Unit jobs in Brookfield, IL?

For General Manager Multi Unit jobs in Brookfield, IL, the most frequently searched job titles are:

What job categories do people searching General Manager Multi Unit jobs in Brookfield, IL look for?

The top searched job categories for General Manager Multi Unit jobs in Brookfield, IL are:

What cities near Brookfield, IL are hiring for General Manager Multi Unit jobs?

Cities near Brookfield, IL with the most General Manager Multi Unit job openings:

General Manager Multi Unit jobs near you
Infographic showing various General Manager Multi Unit job openings in Brookfield, IL as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $72,616 per year, or $34.9 per hour.

Multi-Unit Manager

Baskin Robbins

Chicago, IL

$71K - $71K/yr

Full-time

Re-posted 11 days ago

Baskin-Robbins rating

5.1

Company rating: 5.1 out of 10

Based on 144 frontline employees who took The Breakroom Quiz

33rd of 47 rated dessert shops

Job description

Experience

  • 2 Years of Multi-Unit Manager Experience in the QSR Industry

Job Responsibilities

  • People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains qualified management personnel.
  • Ensures 24 - 7 certified Shift Management Coverage
  • Monitors, identifies assesses restaurant training needs in order to coach RM's to create and implement organization and training plans meeting Dunkin Brands requirements.
  • Monitors crew & management turnover and forecasts staffing needs against sales, turnover, and growth.
  • Ensures that all HR related policies are followed
  • Guest Satisfaction Measures and improves guest satisfaction in each restaurant.
  • Uses GSS, Dunkin Brands Consumer Care and internal customer complaint tools to track, identify trends per restaurant.
  • Use trend information to identify problems and create action plans.
  • Ensures that customer complaints are resolved in with 24 hours of receipt.
  • Solicits feedback from guests during every restaurant visit and correlates with trend information.
  • Operations Excellence/QSCMUM ensures Dunkin' Brands operational standards are followed.
  • Develops and executes a plan for timely completion of self-assessments.
  • Uses operational assessments to identify root causes and create action plans for improvement.
  • Uses systems identified in ROR (Red Book, line bar, guest counts, throwaways, DT timers) to drive long-term results.
  • Implements plans that measure and build sales and transactions.
  • Ensures Restaurant Managers execute the current company plan-o-grams and programs.
  • Explores LSM opportunities by traveling trade area to evaluate the current situation and environment, then uses that knowledge to create plans to build the business.
  • Coach Restaurant Manager to ensure in restaurant opportunities are utilized, i.e., merchandising, suggestive selling, courtesy sampling.
  • MUM's primary responsibility is to operate great restaurants through daily involvement.
  • Actions against franchisee specific cost category targets to ensure profitability.
  • Uses Market Share steps to build sales and increase profitability.
  • Capital Investment MUM keeps franchisee informed of facility maintenance needs and upkeep to protect the assets.
  • Ensures that contracted services are delivered.
  • Creates plans to address preventative maintenance issues.
  • Works with franchisee on remodels and refurbishment plans to assure enabling Service The Dunkin Way criteria.
  • Follow-up on individual restaurants to see that preventative maintenance plans are followed.

Job Type: Full-time

Employment Type: FULL_TIME

What Baskin-Robbins employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Baskin-Robbins logo

About Baskin-Robbins

Sourced by ZipRecruiter

Back in 1945, Burt Baskin and Irv Robbins had a pretty great idea. See, they were big ice cream people. So while every other ice cream shop stuck with vanilla, chocolate, and strawberry, they decided to go big. Like, “let’s offer 31 flavors instead” big. Because ice cream should be an every day treat. And the people? Yeah, they loved that. It's safe to say Burt and Irv’s passion made an impact. Fast forward about 75 years, and we’re over 1400 flavors strong. Which is… kinda crazy when you think about it. But the best part is, we’ve got flavors for everyone, for every day, and for every occasion. So, whether your kid’s team finally won a game, you found your left shoe, or you just got out of bed this morning, there's always a yay-worthy scoop ready for you. And we think that's pretty cool. Maybe you learned a new dance trend, finally made your bed, or found the perfect blue sweater. We think every win is worth celebrating. That’s why we do what we do. But, we don’t just stop at ice cream. Sometimes you need a little something extra. Like a Cappuccino Blast® pick-me-up after lunch, a handcrafted sundae in the afternoon, or even a just-because ice cream cake on those days when an ordinary cake just won’t do. No matter what you’re celebrating, we’re here to help you seize the yay.

Industry

Retail and restaurants

Company size

501 - 1,000 Employees

Headquarters location

Canton, MA, US

Social media

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