ZipRecruiter

Log In

1

General Manager Multi Unit Jobs in Delaware (NOW HIRING)

Potbelly

Restaurant General Manager

Middletown, DE · On-site

$50K - $70K/yr

General Manager Department/Function: Operations Location: Field, in shop Reports to: District ... They should also be able to multi-task and follow Company standard operating policies and ...

Arby's

Assistant Manager

New Castle, DE

As a Shift Manager, you will be the primary support to the General Manager and the Assistant ... multi-task. Requirements: * Minimum of 1+ year in Management in foodservice * A completed ...

Arby's

Assistant Manager

Seaford, DE

As a Shift Manager, you will be the primary support to the General Manager and the Assistant ... multi-task. Requirements: * Minimum of 1+ year in Management in foodservice * A completed ...

Arby's

Assistant Manager

New Castle, DE

$15.50/hr

As a Shift Manager, you will be the primary support to the General Manager and the Assistant ... multi-task. Requirements: * Minimum of 1+ year in Management in foodservice * A completed ...

Arby's

Assistant Manager

Seaford, DE · On-site

$17 - $19/hr

As a Shift Manager, you will be the primary support to the General Manager and the Assistant ... multi-task. Requirements: * Minimum of 1+ year in Management in foodservice * A completed ...

Arby's

Assistant Manager

Newark, DE

As a Shift Manager, you will be the primary support to the General Manager and the Assistant ... multi-task. Requirements: * Minimum of 1+ year in Management in foodservice * A completed ...

Arby's

Assistant Manager

Newark, DE · On-site

$15.50/hr

As a Shift Manager, you will be the primary support to the General Manager and the Assistant ... multi-task. Requirements: * Minimum of 1+ year in Management in foodservice * A completed ...

Premier Martial Arts

Martial Arts Instructor

Bear, DE · On-site

$1.8K - $2.7K/mo

Multi-Unit Manager * Regional Manager * Owner If you are interested in working for a martial arts company dedicated to your growth and success, all while being able to impact your community, look no ...

previous page

Showing results 41-60

All JobsGeneral Multi Unit JobsGeneral Manager Multi Unit JobsGeneral Manager Multi Unit Jobs in Delaware

General Manager Multi Unit information

What other jobs can a general manager do?

A general manager can transition into roles such as operations manager, district manager, or regional manager, which involve overseeing multiple locations or departments. They often utilize skills in leadership, strategic planning, and staff management, and may pursue certifications like Six Sigma or PMP to advance into higher-level executive positions.

What are the key skills and qualifications needed to thrive as a general manager multi unit?

To thrive as a General Manager Multi Unit, you need strong leadership, operational management, and financial acumen, often supported by a bachelor's degree in business or a related field. Experience with enterprise resource planning (ERP) systems, point of sale (POS) software, and multi-unit management certifications is highly valuable. Exceptional communication, problem-solving, and team-building abilities help drive performance across multiple locations. These skills ensure consistent operations, effective team leadership, and sustained profitability throughout all units managed.

What is a general manager multi unit?

A General Manager Multi Unit is a professional responsible for overseeing the operations of multiple business locations or units within an organization. Their role involves managing unit managers, ensuring consistency in operations, and achieving financial and performance goals across all assigned locations. They implement company policies, drive business growth, and often serve as the link between upper management and individual unit teams. Strong leadership, organizational, and communication skills are crucial for success in this position.

How does a general manager multi unit balance the demands of overseeing multiple locations while maintaining consistent performance standards?

As a General Manager Multi Unit, balancing oversight across several locations involves regular communication with individual site managers, setting clear expectations, and implementing standardized processes. Most GMs rely on a combination of data-driven performance tracking and in-person or virtual visits to ensure each unit meets company goals. It's common to develop strong leadership teams at each site, delegating day-to-day operations and empowering managers to address local issues while maintaining overall alignment. Continuous training and cross-location meetings help share best practices and foster a cohesive culture across all units.
What are popular job titles related to General Manager Multi Unit jobs in Delaware? For General Manager Multi Unit jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching General Manager Multi Unit jobs in Delaware look for? The top searched job categories for General Manager Multi Unit jobs in Delaware are:
What cities in Delaware are hiring for General Manager Multi Unit jobs? Cities in Delaware with the most General Manager Multi Unit job openings:
General Manager Multi Unit jobs near you
Infographic showing various General Manager Multi Unit job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Restaurant General Manager

Potbelly

Middletown, DE • On-site

$50K - $70K/yr

Full-time

Posted 9 days ago

Potbelly Sandwich Shop rating

5.9

Company rating: 5.9 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

23rd of 106 rated fast food restaurants

Job description

Job Title: General Manager
Department/Function: Operations
Location: Field, in shop
Reports to: District Manager
Job Level 2
Job Band: Manager
Full-Time - Exempt
Travel Requirements: Rarely
GENERAL DESCRIPTION
The GM is the leader of the Company shop! They should bring their positive energy each day to build and inspire our teams and to make Company a fun place for our customers, too. They should have the ability to see the "Big Picture" of running the business. Be able to coach and develop people, to execute outstanding product quality and exceptional customer service, and to build sales and control costs for each shift. They should also be able to multi-task and follow Company standard operating policies and procedures with essential areas of focus including (but are not limited to):
ESSENTIAL FUNCTIONS
People
  • Select and hire great employees who represent Company Values.
  • Train and develop all employees to the next level.
  • Assess staff abilities. Create and implement effective development plans.
  • Create and enforce a plan to reduce turnover.
  • Delegate tasks to team and provide follow-up. Hold team accountable.
  • Build relationships among team members. Provide effective and open communication on goals during team meetings. Recognize positive contributions.
  • Provide timely and thorough performance appraisals based on defined goals and objectives for the shop.
  • Educate team on and enforce all appropriate personnel policies, labor laws, and security and safety procedures.
  • Administer all in-shop employee benefits and payroll procedures.

Customers
  • Delight customers with Great Food and Good Vibes
  • Effectively handle customer complaints/issues.
  • Measure customer satisfaction and execute plan to improve both satisfaction and loyalty.
  • Maintain a clean and inviting shop. Ensure cleanliness, maintenance and security standards are met.
  • Ensure product quality, safety and sanitation standards are met.
  • Provide fast, friendly and accurate service.
  • Continuously improve customer feedback program scores.

Sales
  • Increase comp sales and deliver budgeted sales each period.
  • Create marketing plan. Lead local shop marketing to increase sales. GM ideally lives in the neighborhood and is involved in the community, the school and local business, social and not-for-profit activities.
  • Create shop plan to continuously improve the business.

Profits
  • Control cost of goods, variances and inventories within the shop.
  • Staff and schedule appropriately to control labor costs.
  • Ensure proper cash handling and deposit procedures are followed.
  • Ensure appropriate inventory and ordering systems are in place.
  • Must have financial literacy; Ability to understand and learn from financial reports.
  • Ability to increase flow-through.

ESSENTIAL PHYSICAL FUNCTIONS
  • Must have the ability/stamina to work a minimum of 45 hours per week.
  • Ability to stand/walk for 9-10 hours per day.
  • Must be able to exert well-paced and frequent mobility for periods of up to five hours.
  • Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally.
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
  • Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
  • Must be able to tolerate higher levels of noise from music, customer and employee traffic.
  • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.

EXPERIENCE, EDUCATION AND BEHAVIORS
  • Must represent The Potbelly Way
  • Adopts the Company Values as their personal values.
  • Has excellent communication skills, including active listening and the ability to ask great questions.
  • Has a sustained record of leading teams to success.
  • Possess an extremely strong work ethic.
  • Is educated and an active learner.
  • Takes initiative to solve problems and to get things done correctly and on time.
  • Has the ability to grow other leaders.
  • Exhibits humility and self-confidence.
  • Knows how and successfully grows sales/business profitably.
  • Minimum of at least 2 years experience as a General Manager in restaurant or retail environment with P&L. responsibility. Restaurant Industry, preferred.
  • High School degree; Bachelor's degree, preferred.
  • Strong business acumen. Ability to see "Big Picture."
  • Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant.
  • Must have Open availability.
  • As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity.
  • Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities.
  • Must spend 80-90% of time on the shop floor in the Front of the House.
  • Must have financial literacy. Ability to understand financial reports.
  • Exceptional customer service skills.
  • Strong time-management skills. Ability to multi-task, to prioritize and to organize.
  • Strong interpersonal skills. Ability to select, develop, inspire and manage strong teams.
  • Strong communication skills, both written and verbal.
  • Ability to delegate, follow-up and hold team accountable.
  • Ability to create and execute effective plans to build the business.
  • Must have the ability to set budgets and maintain food and beverage cost.
  • Ability to follow expectations and guidelines set by Company.
  • Microsoft Office skills.

You are applying to work with a franchisee of Potbelly Corporate. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

What Potbelly Sandwich Shop employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply