General Manager In Training Jobs in Crown Point, IN

Description

Drive & Shine

Captain-Store Manager Job Description / Responsibilities

 
Total Comp: $100K+ (Base Salary and profit sharing included)

Lead the Team. Own the Experience. Grow the Business. 

 Drive & Shine is seeking a high-energy, people-first leader to manage one of our retail locations. As a Store Manager (also called "Captain"), you'll lead the entire site - from customer service and sales to staffing, scheduling, and operational excellence. This is a hands-on role designed for a service-minded professional who thrives in a fast-paced, team-driven environment.

We're not just looking for a manager. We're looking for someone who sees potential in others, builds winning teams, and takes pride in delivering unforgettable customer experience.

We hire people who are HUNGRY | HUMBLE | SMART

 
Key Responsibilities:

Lead all operations within your Drive & Shine location

Recruit, hire, train, and develop your team with a focus on attitude, performance,      and culture fit

Coach team members daily and conduct regular formal reviews

Set and manage labor goals, team schedules, and budget targets

Ensure equipment is functioning properly and proactively manage repairs and      maintenance

Maintain inventory and proactively order supplies to avoid downtime

Deliver exceptional service and "wow" experiences for every customer

Keep the facility spotless - clean, organized, and guest-ready always

Handle customer concerns and feedback with professionalism

Communicate clearly with executive leadership (COO/CEO) on progress and priorities

Foster a culture where every team member feels valued and motivated to grow

Industries and Backgrounds We Love:

We've seen strong success from district-level leaders in:

Car Washes or Automotive Services

Retail Multi-Unit Management (convenience, big box, quick service)

Restaurants and Hospitality Chains

Sales-Driven Consumer Service Brands

Physical Requirements:

Work outdoors in all weather conditions (under the canopy), including extremely hot or cold environments

Stand and walk for extended periods of time

Lift and/or carry 25 to 35 pounds regularly

Grip, grasp, or twist using hands and wrists regularly

Stack, reach, and load items above head height

Work a ten-hour shift, if required

Bend, crouch, and crawl to perform job duties frequently

Understand hazardous communication and safety information

Monitor quality of work through visual inspection, if required

Understand directions for machine operation

Basic computer skills to log information as needed

Requirements

 Experienced Operators & Coaches:

5+ years of experience leading teams in retail, service, or restaurant environments

Skilled in recruiting, training, and building high-performing teams

Strong track record of achieving sales goals and delivering on KPIs

Hands-On Leaders:

Willing to work side-by-side with your team daily

Able to multitask, prioritize, and stay calm under pressure

Thrive in a high-volume environment (up to 2,000 cars per day)

People-Focused & Performance-Driven:

Passionate about helping others succeed

Committed to creating a clean, organized, customer-first culture

Take ownership like it's your name on the building

What We Offer:

Competitive salary with performance-based bonuses

Paid vacations and holidays

Medical, dental, and vision insurance

401(k) plan

College education assistance

Profit sharing

A company culture that values hustle, promotes from within, and supports leaders at every level

Drive & Shine Difference:  We believe in leading from the front, creating opportunity through service, and building teams that feel like family. As a Captain, you don't just run a store - you set the tone, build the culture, and drive the success of your location.

Drive & Shine, LLC is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.