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Generac Service Jobs in Illinois (NOW HIRING)

... Generac's Commercial and Industrial business. As a key member of our CRM marketing team, you will ... sales service, including the development of customer journey maps, personas, and touchpoint ...

Maintenance Supervisor

Belvidere, IL · On-site

$78K - $117K/yr

Collaborate with outside contractors for servicing/repair of all maintenance shop machines that are ... Generac is committed to fair and equitable compensation practices. The salary range for this role ...

Accounting Manager

East Peoria, IL · On-site

$108K - $140K/yr

... services support. Develops strong working relationships across the company in order to better ... Generac is committed to fair and equitable compensation practices. The annual salary for this role ...

Production Supervisor I

Belvidere, IL · On-site

$67K - $101K/yr

... service. Uses the voice of customer (VOC) to validate ideas. Works well autonomously and in a team, leads change by promoting the value of transformation. Generac is committed to fair and equitable ...

... service. Uses the voice of customer (VOC) to validate ideas. Works well autonomously and in a team, leads change by promoting the value of transformation. Generac is committed to fair and equitable ...

Licensed Electrician

Wheeling, IL · On-site

$40 - $50/hr

Partner with sales to ensure proper quoting and customer service. Preferred Experience & Skills: * Experience installing Generac , Kohler , or other standby generator systems * Proficiency with ...

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Generac Service information

What is Generac service?

Generac service refers to the maintenance, repair, and support provided for Generac generators and related power equipment. This service typically includes routine inspections, troubleshooting, part replacements, and ensuring generators operate efficiently during power outages. Certified technicians perform diagnostics, software updates, and preventive care to extend the life of the equipment and maintain warranty coverage. Regular Generac service helps prevent unexpected breakdowns and ensures your backup power system is ready when needed.

What are the key skills and qualifications needed to thrive as a Generac service technician?

To thrive as a Generac Service Technician, you generally need strong mechanical and electrical troubleshooting skills, experience in generator maintenance, and a high school diploma or technical certification. Familiarity with diagnostic tools, Generac-specific software, and relevant certifications such as EGSA or Generac factory training are typically required. Excellent customer service, attention to detail, and effective communication help technicians build trust and resolve issues efficiently. These skills ensure reliable generator performance, customer satisfaction, and safe, code-compliant repairs.

What are some common challenges faced by Generac service technicians, and how can they be managed?

Generac Service technicians often encounter challenges such as troubleshooting complex generator issues, working in varied weather conditions, and managing emergency calls during power outages. Staying up-to-date with Generac's latest product updates and utilizing diagnostic tools can help address technical problems efficiently. Collaboration with team members and clear communication with customers are also key to ensuring safety and timely resolution of service requests. Continuous training and a proactive approach to preventive maintenance help minimize unexpected complications on the job.

What is the difference between Generac Service vs HVAC Technician?

AspectGenerac ServiceHVAC Technician
CertificationsGenerac certifications, EPA licenseHVAC certifications, EPA license
Work EnvironmentResidential and commercial generator systemsHeating, ventilation, air conditioning systems
Industry UsagePower backup solutionsClimate control systems
Common Search IntentGenerator repair, maintenanceAC/heating repair, installation

Generac Service technicians focus on installing, repairing, and maintaining Generac generators, primarily in residential and commercial settings. HVAC Technicians work on heating, ventilation, and air conditioning systems. While both roles require technical certifications and serve similar industries, their specific expertise and equipment differ, making each role distinct in their service offerings.

How do I become a certified Generac Service technician?

To become a certified Generac Service technician, you typically need to complete manufacturer-specific training programs and pass certification exams offered by Generac. Relevant skills include electrical and mechanical knowledge, and technicians often need to have a valid driver's license and a background in HVAC or electrical work. Certification requirements may vary by region and employer, so checking with Generac or authorized training providers is recommended.

What are common Generac Service jobs?

Common Generac Service jobs include installing, maintaining, and repairing generators and backup power systems. Technicians often troubleshoot electrical and mechanical issues, perform routine inspections, and ensure systems meet safety standards, typically requiring technical training and certification. These roles are performed in residential, commercial, or industrial settings and may involve working with specialized tools and diagnostic equipment.

What cities in Illinois are hiring for Generac Service jobs?

Cities in Illinois with the most Generac Service job openings:

Director B2B Lifecycle Marketing

Generac

Rockford, IL • On-site

Full-time

Re-posted 3 days ago


Generac Power Systems rating

7.0

Company rating: 7.0 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

355th of 494 rated machine equipment manufacturers


Job description

We believe power is a promise - a shared commitment to be there for others when it matters most.

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.


Ready to Power a Smarter World with us?


We are seeking an experienced and strategic leader to fill the role of Director, Lifecycle Marketing for Generac's Commercial and Industrial business. As a key member of our CRM marketing team, you will drive our B2B Marketing transformation by developing and executing customer-centric omnichannel journeys and proactive lead generation to drive business growth and enhance the engagement of buying influencers across marketing channels. The ideal candidate will have B2B lifecycle marketing experience including vertical marketing strategy development, use of ABM tools, and demonstrated partnership across Marketing and Sales.

Key Responsibilities:

  • Market Research and Analysis: Work with Marketing Advanced Analytics team to stay up-to-date on vertical and buying group needs, preferences, and behaviors, and apply these insights to inform segmentation, marketing campaigns, and customer experience initiatives.

  • Customer Experience: Design and implement customer experience strategies and segmentation that drives acquisition, retention, and post sales service, including the development of customer journey maps, personas, and touchpoint optimization.

  • Strong command of CRM best practices in campaign implementation to provide direction to marketing channel operations teams

  • Performance Metrics and Reporting: Responsible for campaign performance across marketing channels. Develop plans that drive key performance indicator (KPI) improvement such as qualified leads, leads conversions, pipeline, and customer lifetime value.

  • Change Management: Lead the transformation from reactive acquisition to proactive lead generation in partnership with both Digital Marketing and Sales teams.

Requirements:

  • Bachelor's Degree: Marketing, Business Administration, or related field.

  • Minimum 8-10 years of experience: B2B Lifecycle marketing, CRM, or related field, with a proven track record of developing and executing successful customer-centric omni-channel vertical campaigns working across different buying personas. Experience managing direct reports.

  • Leadership Skills: Proven ability to lead cross-functional teams and collaborate with senior leadership including demonstrated partnership across Marketing and Sales.

  • Strategic Thinking: Strong strategic thinking and problem-solving skills, with the ability to analyze complex data sets and develop actionable insights.

  • Communication and Influencing Skills: Excellent written and verbal communication skills, with the ability to present complex ideas and influence senior leadership and stakeholders.

  • Data-Driven Decision Making: Experience with data analysis tools and ability to apply data-driven insights to drive improve campaign performance.

Nice to Have:

  • MBA or Advanced Degree: Master's degree in Marketing, Business Administration, or related field.

  • Industry Experience: Power generation, energy, or related industry experience preferred.

  • Platform Experience: Experience with 6sense and Salesforce technology platforms

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."


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