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Generac Service Jobs in Arizona (NOW HIRING)

Service Sales Representative

Phoenix, AZ · On-site

$67K - $101K/yr

We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals. The Service Sales Representative will be responsible for increasing aftermarket parts and ...

We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals. At Energy Systems, a subsidiary of Generac, our people help make the world safer, brighter ...

Service Titan and Generac experience is a PLUS! Must have extensive customer service experience. What's In It For Me? * Average salary of 100k plus in first year * Market Value Compensation * Robust ...

Residential Service Electrician

Phoenix, AZ

$24 - $32.25/hr

Service Titan and Generac experience is a PLUS! Must have extensive customer service experience. What's In It For Me? * Average salary of 100k plus in first year * Market Value Compensation * Robust ...

Residential Service Electrician

Phoenix, AZ

$24 - $32.25/hr

Service Titan and Generac experience is a PLUS! Must have extensive customer service experience. What's In It For Me? * Average salary of 100k plus in first year * Market Value Compensation * Robust ...

Service Titan and Generac experience is a PLUS! Must have extensive customer service experience. What's In It For Me? * Average salary of 100k plus in first year * Market Value Compensation * Robust ...

Generac Service information

What are the key skills and qualifications needed to thrive as a Generac Service Technician, and why are they important?

To thrive as a Generac Service Technician, you generally need strong mechanical and electrical troubleshooting skills, experience in generator maintenance, and a high school diploma or technical certification. Familiarity with diagnostic tools, Generac-specific software, and relevant certifications such as EGSA or Generac factory training are typically required. Excellent customer service, attention to detail, and effective communication help technicians build trust and resolve issues efficiently. These skills ensure reliable generator performance, customer satisfaction, and safe, code-compliant repairs.

What is Generac service?

Generac service refers to the maintenance, repair, and support provided for Generac generators and related power equipment. This service typically includes routine inspections, troubleshooting, part replacements, and ensuring generators operate efficiently during power outages. Certified technicians perform diagnostics, software updates, and preventive care to extend the life of the equipment and maintain warranty coverage. Regular Generac service helps prevent unexpected breakdowns and ensures your backup power system is ready when needed.

What are some common challenges faced by Generac Service technicians, and how can they be managed?

Generac Service technicians often encounter challenges such as troubleshooting complex generator issues, working in varied weather conditions, and managing emergency calls during power outages. Staying up-to-date with Generac's latest product updates and utilizing diagnostic tools can help address technical problems efficiently. Collaboration with team members and clear communication with customers are also key to ensuring safety and timely resolution of service requests. Continuous training and a proactive approach to preventive maintenance help minimize unexpected complications on the job.

What is the difference between Generac Service vs HVAC Technician?

AspectGenerac ServiceHVAC Technician
CertificationsGenerac certifications, EPA licenseHVAC certifications, EPA license
Work EnvironmentResidential and commercial generator systemsHeating, ventilation, air conditioning systems
Industry UsagePower backup solutionsClimate control systems
Common Search IntentGenerator repair, maintenanceAC/heating repair, installation

Generac Service technicians focus on installing, repairing, and maintaining Generac generators, primarily in residential and commercial settings. HVAC Technicians work on heating, ventilation, and air conditioning systems. While both roles require technical certifications and serve similar industries, their specific expertise and equipment differ, making each role distinct in their service offerings.

What are popular job titles related to Generac Service jobs in Arizona? For Generac Service jobs in Arizona, the most frequently searched job titles are:
Service Sales Representative

Service Sales Representative

Generac

Phoenix, AZ • On-site

$67K - $101K/yr

Full-time

Re-posted 7 days ago


Generac Power Systems rating

7.0

Company rating: 7.0 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

305th of 430 rated machine equipment manufacturers


Job description

We are Energy Systems, the leader in industrial power solution sales, service, and rentals.

With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals.

The Service Sales Representative will be responsible for increasing aftermarket parts and service business within their assigned territory. Reporting to the Branch, Manager, this role will promote the company service and parts departments to increase sales in PM agreements, equipment repairs rental equipment, fuel tank remediation and generally promote Energy Systems as the primary source for aftermarket parts and service of power generation equipment.

MINIMUM QUALIFICATIONS:

  • Four-year college degree or equivalent industrial sales experience is required.

  • 1 year cold call via phone and in person

  • 1 year customer facing sales role that includes negotiation, presentation, and conflict resolution

PREFERRED QUALIFICATIONS:

  • 5+ years college degree or equivalent industrial sales experience is required.

  • Knowledge in remote monitoring solutions and connectivity or similar

  • Knowledge of load banking, NFPA 110 requirements, and fuel polishing

  • Utilization of a CRM tool, pulling reports, and analyzing data

Essential Duties and Responsibilities:

  • Develop sales proposals of generator products for customers and professionally present proposals to plant engineers, maintenance personnel, purchasing agents, and/or company executives

  • Develop Aftermarket program proposals for the generator service department for customers and professionally present proposals to plant engineers, maintenance personnel, purchasing agents, and/or company executives

  • Research and evaluate customer application and necessary aftermarket parts to properly size and/or develop an aftermarket recommendation that meets the customer's needs

  • Ensure the establishment of industry contacts and develop a list of potential customers

  • Follow up on sales leads and make cold calls

  • Maintain updated understanding of industry trends, technical developments, and government regulations that effect target markets

  • Proactively act to close sales and finalize contracts

  • Meet established sales quotas and revenue goals

  • Resolve customer's problems with product and/or services

  • Follow up on product deliveries

  • Monitor and work within established expense allowance

  • Generate detailed scope of supply (PMU) and provide to Application Engineer or Service Manager for processing

  • Update and maintain Quote Logs

  • Maintain Sales Itinerary Report (Weekly)

  • Maintain Sales Calls Report (Monthly)

  • Other Duties as assigned and the following

Knowledge, Skills and Abilities:

  • Well-developed sales and presentation skills

  • Computer literacy is required, including a working knowledge of applications such as Outlook, Word, PowerPoint, and Excel

  • Strong knowledge of Power Generation equipment

  • Basic mechanical and technical aptitude including geometric and other mathematical formulas

  • Excellent oral and written communication skills

  • Proven interpersonal skills with both internal and external customers

  • Basic marketing knowledge

  • Must be able to handle high pressure situations and adapt well to changes in the market

LEVEL OF INDEPENDENCE:

This position acts under the direction of the branch manager.

Compensation:

Generac is committed to fair and equitable compensation practices. The annual salary for this role is $67,700 - $101,600. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. This role is eligible for variable compensation including short term and long-term incentives.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."


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