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Geek Squad Jobsexternal in Raleigh, NC (NOW HIRING)

Best Buy

Geek Squad Installation Helper

Durham, NC

$15 - $19/hr

As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...

Best Buy

Geek Squad Installation Helper

Durham, NC

$15 - $19/hr

As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...

Best Buy

Geek Squad Installation Helper

Durham, NC · On-site

$15 - $19/hr

As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You ...

Best Buy

Geek Squad Agent (Retail Store)

Raleigh, NC · On-site

$13.50 - $15.50/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Cary, NC · On-site

$14.25 - $16.25/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Raleigh, NC · On-site

$13.50 - $15.50/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Cary, NC · On-site

$14.25 - $16.25/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Cary, NC

$14.25 - $16.25/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Raleigh, NC

$13.50 - $15.50/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

Geek Squad Agent (Retail Store)

Knightdale, NC · On-site

$12.50 - $14.50/hr

As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide ...

Best Buy

In-Home Installation Technician

Durham, NC

$19.50 - $26/hr

You'll partner with other Geek Squad Agents, service partners, retail employees and supply chain employees to drive performance to meet Best Buy's strategy and yearly initiatives. What you'll do

Best Buy

In-Home Installation Technician

Durham, NC · On-site

$19.50 - $26/hr

You'll partner with other Geek Squad Agents, service partners, retail employees and supply chain employees to drive performance to meet Best Buy's strategy and yearly initiatives. What you'll do

Best Buy

In-Home Installation Technician

Durham, NC · On-site

$19.50 - $26/hr

You'll partner with other Geek Squad Agents, service partners, retail employees and supply chain employees to drive performance to meet Best Buy's strategy and yearly initiatives. What you'll do

All JobsGeek Squad JobsGeek Squad Jobs in Raleigh, NC

Geek Squad information

See Raleigh, NC salary details

$10.7K

$56.4K

How much do geek squad jobs pay per year?

As of Sep 4, 2026, the average yearly pay for geek squad in Raleigh, NC is $54,679.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,400.00 and $54,900.00 per year, depending on experience, location, and employer.

What is a Geek Squad?

A Geek Squad job involves providing technical support and repair services for customers' electronic devices, including computers, home theater systems, and appliances. Geek Squad agents troubleshoot issues, install software or hardware, and offer advice on tech-related concerns. They may work in Best Buy stores, provide in-home services, or assist customers remotely through phone or chat support. Strong problem-solving skills and technical knowledge are essential for this role.

What skills and qualifications are needed to thrive as a Geek Squad agent?

To thrive as a Geek Squad Agent, you need strong technical troubleshooting abilities, familiarity with computers and consumer electronics, and often a high school diploma or equivalent. Experience with diagnostic tools, operating systems, and certifications like CompTIA A+ are commonly preferred. Excellent customer service, communication, and problem-solving skills help set outstanding candidates apart. These skills ensure you can efficiently resolve customer issues while providing a positive in-person service experience.

What are the most common challenges faced by Geek Squad agents on the job?

Geek Squad Agents often encounter rapidly evolving technology, requiring them to stay up to date with the latest software, hardware, and electronic devices. Agents may regularly face challenging technical issues that require critical thinking and creative solutions, especially when working under time constraints. Managing customer expectations and providing clear, patient explanations to non-technical clients are also daily challenges. Successfully overcoming these obstacles helps agents deliver excellent tech support and build trust with customers.

What qualifications do you need to work at Geek Squad?

To work as a Geek Squad agent, candidates typically need a high school diploma or equivalent, strong technical skills, and customer service experience. Certifications in areas like CompTIA A+ or similar are often preferred, and the ability to troubleshoot and repair electronic devices is essential.

What are popular job titles related to Geek Squad jobs in Raleigh, NC?

For Geek Squad jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Geek Squad jobs?

Cities near Raleigh, NC with the most Geek Squad job openings:

Geek Squad jobs near you
Infographic showing various Geek Squad job openings in Raleigh, NC as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $49,664 per year, or $23.9 per hour.

Geek Squad Installation Helper

Best Buy

Durham, NC

$15 - $19/hr

Full-time, Part-time

Retirement, PTO

Posted 6 days ago

Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,794 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers

Job description

As a Geek Squad Installation Helper, you’ll travel from your Best Buy store to clients’ homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You’ll provide our clients with service that exceeds their expectations by handling appointments with care, asking the right questions to enhance their experience and providing prompt follow-up on recommendations. This role, known internally as a Cadet, is a great opportunity to build a career with Geek Squad by learning about our products and services. It offers the chance to increase skills through training and on-the-job experience.
What you’ll do
  • Perform a variety of duties for clients in their homes, including delivery, installation and networking, with a primary focus on home theater technology
  • Maintain contact with clients to reveal diagnostic discoveries and make recommendations for protecting their devices
  • Help manage inventory and vehicle maintenance
  • Provide feedback and training to store teams and assist with in-store repairs
Basic qualifications
  • Experience actively using and learning about consumer electronics
  • Ability to work successfully as part of a team
  • Ability to prioritize and multi-task in a fast-paced environment
  • Ability to work a flexible schedule, including holidays, nights and weekends
  • Must be at least 21 years old
  • Must have a current, valid driver's license
  • Must have no more than two moving violations and/or at-fault accidents within the past three years
  • Must have no DUI/DWI or reckless driving violations in the past three years
  • Ability to lift 75 pounds with or without reasonable accommodation and up to150 pounds with help
Preferred qualifications
  • 6 months of consumer electronics experience (sales, operations or technology services)
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

What Best Buy employees say

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About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966

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