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Geek Squad Lead Jobs (NOW HIRING)

At Geek Squad, our car electronics installation experts are known as AutoTech Agents. As a Level 2 Autotech Agent, you'll use your experience and advanced technical skills to install complex ...

At Geek Squad, our car electronics installation experts are known as AutoTech Agents. As a Level 2 Autotech Agent, you'll use your experience and advanced technical skills to install complex ...

At Geek Squad, our car electronics installation experts are known as AutoTech Agents. As a Level 2 Autotech Agent, you'll use your experience and advanced technical skills to install complex ...

At Geek Squad, our car electronics installation experts are known as AutoTech Agents. As a Level 2 Autotech Agent, you'll use your experience and advanced technical skills to install complex ...

At Geek Squad, our car electronics installation experts are known as AutoTech Agents. As a Level 2 Autotech Agent, you'll use your experience and advanced technical skills to install complex ...

In-Home Installation Technician

Marlborough, MA

$21.50 - $28.50/hr

You'll partner with other Geek Squad Agents, service partners, retail employees and supply chain ... Take the lead on two-person jobs and perform other work alone * Manage inventory and vehicle ...

In-Home Installation Technician

Melbourne, FL · On-site

$19.25 - $25.50/hr

You'll partner with other Geek Squad Agents, service partners, retail employees and supply chain ... Take the lead on two-person jobs and perform other work alone * Manage inventory and vehicle ...

You'll partner with other Geek Squad Agents, service partners, retail employees and supply chain ... Take the lead on two-person jobs and perform other work alone * Manage inventory and vehicle ...

In-Home Installation Technician

Santa Clarita, CA · On-site

$21 - $28/hr

You'll partner with other Geek Squad Agents, service partners, retail employees and supply chain ... Take the lead on two-person jobs and perform other work alone * Manage inventory and vehicle ...

You'll partner with other Geek Squad Agents, service partners, retail employees and supply chain ... Take the lead on two-person jobs and perform other work alone * Manage inventory and vehicle ...

Showing results 41-60

Geek Squad Lead information

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$10

$26

$66

How much do geek squad lead jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for geek squad lead in the United States is $26.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $28.85 per hour, depending on experience, location, and employer.

What is a Geek Squad Lead?

Geek Squad Leads are supervisors who manage a team of Geek Squad Agents at Best Buy. They oversee daily operations, ensure high-quality customer service, and provide technical support to both customers and team members. Geek Squad Leads are responsible for training new staff, resolving escalated issues, and maintaining performance standards within their department. Their role is crucial for creating a positive service experience and keeping the team organized and efficient.

What does a Geek Squad Lead do?

A Geek Squad Lead is responsible for both providing hands-on technical support to customers and guiding a team of Agents. This often involves troubleshooting complex issues, mentoring less experienced team members, and overseeing daily workflow to ensure service standards are met. The role requires strong organizational skills to prioritize customer needs while also coaching staff and managing schedules. Leads regularly collaborate with store management and other departments to optimize service delivery and foster a positive team environment.

What are the key skills and qualifications needed to thrive as a Geek Squad Lead?

To thrive as a Geek Squad Lead, you need expertise in consumer electronics troubleshooting, team leadership, and a solid understanding of technology products, often supported by experience in IT or electronics repair. Familiarity with diagnostic tools, point-of-sale (POS) systems, and relevant certifications like CompTIA A+ are commonly required. Outstanding customer service, problem-solving abilities, and effective communication are essential soft skills for managing team performance and client interactions. These skills ensure efficient service delivery, high customer satisfaction, and smooth team operations in a fast-paced retail environment.

What is the difference between Geek Squad Lead vs Geek Squad Technician?

AspectGeek Squad LeadGeek Squad Technician
CertificationsCompTIA A+, industry-specific certificationsCompTIA A+, industry-specific certifications
Work EnvironmentSupervisory role, team coordination, customer serviceHands-on technical support, troubleshooting, customer assistance
Employer & Industry UsageBest Buy, retail electronicsBest Buy, retail electronics
Search & Comparison IntentLeadership, team management, technical oversightTechnical skills, troubleshooting, customer support

The Geek Squad Lead typically oversees a team of technicians, providing leadership and ensuring quality service, while the Geek Squad Technician focuses on direct technical support and troubleshooting. Both roles require similar certifications and work within the retail electronics environment, but the Lead has additional responsibilities in team management and supervision.

What job categories do people searching Geek Squad Lead jobs look for?

The top searched job categories for Geek Squad Lead jobs are:

Infographic showing various Geek Squad Lead job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $54,759 per year, or $26.3 per hour.

Autotech Agent II - Lead

Best Buy

Panama City, FL

Full-time, Part-time

Retirement, PTO

Posted 15 days ago


Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,795 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers


Job description

At Geek Squad, our car electronics installation experts are known as AutoTech Agents. As a Level 2 Autotech Agent, you’ll use your experience and advanced technical skills to install complex technology into customers’ vehicles. You’ll follow established procedures and guidelines for recommendations, troubleshooting and installations based on each client’s vehicle. You’ll also provide technical advice, best practices and support to clients and other employees.
What you’ll do
  • Install complex car electronics including hardwired remote starts, advanced speakers and advanced in-dash units
  • Install standard car electronics including T- harness remote starts, standard speakers, dash cameras, backup cameras, amplifiers and in-dash units
  • Perform work on vehicles of all makes and models and communicate any compatibility issues prior to installation
  • Use resources and technical acumen for troubleshooting complex automotive solutions
Basic qualifications
  • Current, valid driver’s license
  • Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
  • Best Buy level 2 Autotech Certification
  • Ability to perform all car electronic-related work
Preferred qualifications
  • Previous professional experience with mobile car installations
  • Previous experience coaching, training and providing feedback to others
  • Prior retail experience
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Full timePandoLogic. Keywords: Electrical Appliance Service Technician, Location: Panama City, FL - 32405


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About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966