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Gds Operation Manager Jobs (NOW HIRING)

BCD Travel

Manager Business Results, Operations

$70K - $80K/yr

Investigate and resolve travel, ticketing, and service-related issues using Sabre (GDS), escalating ... operational improvements, training initiatives, and process optimization. * Manage debit memos and ...

Global Data Systems Inc

Account Manager

Atlanta, GA · On-site

Success also requires consistent prospecting to add new logos that fit GDS's ideal customer profile ... operations, and business leadership. • Track record of growing existing customer revenue and ...

Global Data Systems Inc

Account Manager

Lafayette, LA · On-site

Success also requires consistent prospecting to add new logos that fit GDS's ideal customer profile ... operations, and business leadership. Track record of growing existing customer revenue and closing ...

Global Data Systems Inc.

Account Manager

Atlanta, GA · On-site

Success also requires consistent prospecting to add new logos that fit GDS's ideal customer profile ... operations, and business leadership. · Track record of growing existing customer revenue and ...

Grand Circle Travel

Manager, Air Operations

Boston, MA · On-site

$90K - $120K/yr

We're seeking a results-oriented Manager, Air Operations to lead critical air operational ... Proficiency with Microsoft Office and travel industry systems, including GDS platforms (Amadeus)

Grand Circle Corporation

$90K - $120K/yr

We're seeking a results-oriented Manager, Air Operations to lead critical air operational ... Proficiency with Microsoft Office and travel industry systems, including GDS platforms (Amadeus)

Lore Group

Manage and optimise all distribution channels (direct, OTAs, GDS) to maximise visibility and ... Oversee ongoing optimisation of channel performance post-activation Systems, Tools & Operations

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Gds Operation Manager information

What is a GDS Operation Manager?

A GDS Operation Manager oversees the daily operations and performance of Global Distribution Systems (GDS) within a travel or hospitality company. They are responsible for ensuring that the GDS platforms, which connect service providers like airlines, hotels, and car rental companies with travel agents, function smoothly and efficiently. Their role often includes managing system integrations, troubleshooting technical issues, optimizing workflows, and liaising with vendors and internal teams. GDS Operation Managers play a crucial part in ensuring accurate and timely availability of travel inventory and pricing, leading to enhanced customer satisfaction and revenue growth.

What are the main challenges a GDS Operation Manager faces when integrating new technologies into existing systems?

GDS Operation Managers often encounter challenges when integrating new technologies, such as ensuring compatibility with legacy systems, minimizing service disruptions, and training team members on updated processes. Balancing seamless customer experience with backend upgrades requires careful planning and collaboration with IT, product, and support teams. Success in this area comes from effective communication, thorough testing, and ongoing training to keep the team adept with new tools and workflows.

What are the key skills and qualifications needed to thrive as a GDS Operation Manager, and why are they important?

To thrive as a GDS Operation Manager, you need expertise in global distribution systems (GDS), strong analytical skills, and a background in travel or airline operations, often supported by a relevant degree. Familiarity with GDS platforms like Amadeus, Sabre, or Galileo, as well as experience with ticketing and reservation systems, is crucial. Leadership, problem-solving abilities, and effective communication set exceptional candidates apart in managing teams and stakeholder relationships. These skills are vital for ensuring seamless GDS operations, optimizing workflow, and maintaining high service standards in a fast-paced travel environment.

What is the difference between Gds Operation Manager vs Gds Customer Service Supervisor?

AspectGds Operation ManagerGds Customer Service Supervisor
CredentialsRelevant certifications in GDS systems, management experienceCustomer service training, GDS system familiarity
Work EnvironmentOversees operations, manages teams, strategic planningSupervises customer service agents, handles customer issues
Employer & IndustryTravel agencies, airlines, hospitalityTravel agencies, airlines, hospitality
Search & ComparisonFocuses on operational management in GDSFocuses on customer service and support in GDS

The Gds Operation Manager primarily oversees GDS-related operations, managing teams and strategic planning, while the Gds Customer Service Supervisor concentrates on supervising customer service agents and resolving client issues. Both roles require familiarity with GDS systems and are common in travel and hospitality industries, but they differ in scope and responsibilities.

What are popular job titles related to Gds Operation Manager jobs?

For Gds Operation Manager jobs, the most frequently searched job titles are:

Infographic showing various Gds Operation Manager job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 26% Internship, 19% Full Time, 2% Part Time, and 52% Nights. Highlights an 73% Physical, 2% Hybrid, and 25% Remote job distribution.

Manager Business Results, Operations

Remote

BCD Travel
Travel Arrangement Services • 10K+ employees
Learn more about BCD Travelexternal

$70K - $80K/yr

Full-time

PTO

Posted 25 days ago

BCD Travel rating

8.2

Company rating: 8.2 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

Job description

Explore your journey at BCD and challenge the status quo!
Manager, Training Delivery (Hybrid)
Full time, United States
Schedule: 8:00 A.M. - 5:00 P.M. PST
The Manager of Business Results supports customer success by partnering with Operations to track performance trends, identify training opportunities, and strengthen service delivery. The role helps ensure Operations teams are supported, informed, and positioned to address customer needs effectively.
The role is integral to customer success, supporting the operations manager in tracking, trending and training. The Operations team serves as the frontline for customer engagement, and this role ensures they are supported, informed, and positioned for success.
This role requires a strong commitment to trusted relationships, empathy, calm professionalism, and a consistent sense of urgency.
As a Manager, Business Results , you will
  • Act as the primary point of contact for clients and stakeholders, delivering exceptional customer service and building strong relationships.
  • Investigate and resolve travel, ticketing, and service-related issues using Sabre (GDS), escalating when necessary and ensuring timely resolution.
  • Partner with internal teams to support operational improvements, training initiatives, and process optimization.
  • Manage debit memos and support related financial and administrative processes.
  • Drive high customer satisfaction, demonstrate the value of BCD Travel, and contribute to continuous improvement initiatives.

About you
  • Strong corporate travel industry knowledge, preferably with Sabre (GDS) experience.
  • Excellent problem-solving and analytical skills with the ability to investigate issues independently.
  • Strong communication and stakeholder management skills.
  • Customer-focused mindset with a commitment to delivering high-quality service.
  • Ability to manage multiple priorities, work under pressure, and maintain attention to detail.

What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD's leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.
Get to know us by reading our blog and checking out our social media:
  • https://www.bcdtravel.com/blog/
  • https://www.linkedin.com/company/bcd-travel/
  • https://www.instagram.com/bcdtravel/
  • https://www.facebook.com/bcdtravel/

You'll be offered
  • Flexible working hours and work-from-home or remote opportunities
  • Opportunities to grow your skillset and career
  • Generous vacation days so you can rest and recharge
  • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
  • Travel industry professional perks and discounts
  • An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Manager Business Results, Operations is between $70,000 and $80,000. The actual pay depends on your skills, qualifications, experience and geographical location.
Ready to join the journey? Apply now!
We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
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About BCD Travel

Sourced by ZipRecruiter

BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .

Industry

Travel arrangement services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

2006

Social media

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