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Gdit Jobs in Texas (NOW HIRING)

SteerBridge

Tier 1 Help Desk Technician - El Paso TX

El Paso, TX · On-site

$33K - $33K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In partnership with General Dynamics Information Technology (GDIT), SteerBridge is supporting the Department of Veterans Affairs (VA) in its commitment to creating an interactive experience for its ...

SteerBridge

Tier 1 Help Desk Technician - El Paso TX

El Paso, TX · On-site

$33K - $33K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In partnership with General Dynamics Information Technology (GDIT), SteerBridge is supporting the Department of Veterans Affairs (VA) in its commitment to creating an interactive experience for its ...

GDIT

Senior Solutions Architect

San Antonio, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities ...

GDIT

Senior Cloud Architect

San Antonio, TX · Hybrid

$58.75 - $74.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities ...

SteerBridge

Tier 1 Help Desk Technician

El Paso, TX · On-site

$18 - $24.50/hr

... GDIT office as required. • Must be eligible and able to obtain a Public Trust Clearance (i.e., pass a federal background check). • Must possess multi-channel skill sets: phone, email, text, and ...

SteerBridge

Tier 1 Help Desk Technician

El Paso, TX · On-site

$18 - $24.50/hr

... GDIT office as required. • Must be eligible and able to obtain a Public Trust Clearance (i.e., pass a federal background check). • Must possess multi-channel skill sets: phone, email, text, and ...

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How much do gdit jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for gdit in Texas is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $27.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the GDIT position, and why are they important?

To thrive at GDIT (General Dynamics Information Technology), candidates generally need a background in IT, engineering, or a related technical field, often with a relevant degree or certifications. Familiarity with government contracting processes, security clearances, and systems like Microsoft Azure, AWS, or ServiceNow is often important. Strong problem-solving skills, collaboration, and effective communication are valued soft skills in this environment. These qualities are crucial for meeting client expectations, working within secure and regulated frameworks, and succeeding in dynamic, team-oriented projects.

What is a GDIT?

A GDIT job refers to a position at General Dynamics Information Technology (GDIT), a global company specializing in IT, cybersecurity, artificial intelligence, and mission support for government and commercial clients. GDIT offers careers in fields such as software development, data analytics, cloud computing, and defense contracting. Employees work on critical projects that support national security, healthcare, and enterprise modernization.

What does the career path look like for employees at GDIT?

At GDIT, employees often find a variety of opportunities for career advancement, whether moving into technical lead roles, project management, or specialized areas like cybersecurity and cloud solutions. Many positions offer clear progression pathways, with training and certification support to help you expand your expertise. Teams are typically collaborative and work on mission-critical projects, providing the chance to develop both technical and leadership skills. If you’re seeking long-term growth in the government IT sector, GDIT supports advancement through mentorship, professional development programs, and opportunities on new and evolving projects.

What are the most commonly searched types of Gdit jobs in Texas?

The most popular types of Gdit jobs in Texas are:

What are popular job titles related to Gdit jobs in Texas?

For Gdit jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Gdit jobs in Texas look for?

The top searched job categories for Gdit jobs in Texas are:

What cities in Texas are hiring for Gdit jobs?

Cities in Texas with the most Gdit job openings:

Gdit jobs near you
Infographic showing various Gdit job openings in Texas as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 82% Physical, 13% Hybrid, and 5% Remote job distribution, with an average salary of $48,185 per year, or $23.2 per hour.

Tier 1 Help Desk Technician - El Paso TX

SteerBridge

El Paso, TX • On-site

$33K - $33K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

SteerBridge is a modern technology company delivering innovative, mission-focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial-grade capabilities that accelerate operational effectiveness and drive measurable mission success.
At the core of SteerBridge is our people-especially the veterans whose leadership, problem-solving mindset, and commitment to excellence elevate every project we support. We don't simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.
In partnership with General Dynamics Information Technology (GDIT), SteerBridge is supporting
the Department of Veterans Affairs (VA) in its commitment to creating an interactive experience
for its technology users that is easy, pleasant, effective, and personalized. As part of this
commitment, the VA is seeking to improve its efficiency and effectiveness of interactions by
transitioning Tier-1, Enterprise Service Desk (ESD) Services to the team at GDIT. The scope of
the ESD is to provide support to all End Users and VA designated executives / VIP End Users,
on a 24x7x365 basis.
As a Tier 1 Help Desk Technician, you will assist in operating an environment where all incidents,
problems, requests, change and service requests for end-users are received, monitored, tracked,
and worked to resolution, or handed over to other resolving stakeholders/parties as required.
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance
  • 401(k) Retirement Plan with matching
  • Paid Time Off
  • Paid Federal Holidays

Required Skills and Qualifications
  • Must be a US Citizen.
  • Bachelor's Degree preferred, but equivalent experience in lieu of degree acceptable.
  • Must be a resident of Kentucky, Louisianna, or Texas.
  • Must be to work from local GDIT office as required.
  • Must be eligible and able to obtain a Public Trust Clearance (i.e., pass a federal background check).
  • Must possess multi-channel skill sets: phone, email, text, and chat.
  • Demonstrated experience in providing accurate information to customers, enabling a high first call resolution rate.
  • Must be skilled in providing courteous, customer-friendly, high-quality service.

DESIRED QUALIFICATIONS
  • 1+ year Help Desk work experience.
  • Experience with ServiceNow ticketing system.
  • Previous experience working on civilian federal government agency contract(s).

RESPONSIBILITIES
  • Task and responsibilities in this role include, but are not limited to the following:
  • Handle incoming contacts via electronic media such as: Telephone (via toll-free access numbers), Electronic mail, SMS/text messaging, Web-Chat submissions, Self-service web portal
  • Act as the single interface and Single Point of Contact (SPOC) for all communications with
  • and between end-users and resolver groups regarding all incidents and tickets.
  • Provide end-to-end ownership and ticket management through either direct resolution or escalation / interaction with appropriate resolver groups.
  • Provide end-to-end ownership of all tickets, including logging, categorizing, prioritizing, and recording resolutions.
  • Provide timely response to all tickets based on priority and impact.
  • Communicate status of incidents to end-users as status changes.
  • Transfer the incident to the appropriate work queue as required.
  • Immediately perform a warm transfer to the appropriate application resolver group for applications issues.
  • Provide and maintain ownership of service request (SR) lifecycle (end-to-end ownership) and provide timely response to SR's based on priority.
  • Communicate status of SRs to end-users as status changes.
  • Transfer the SR to the appropriate resolver group as required.
  • Maintain oversight for monitoring, controlling, and ensuring timely resolution of SRs.
  • Escalate urgent, business critical, and VIP (if option exercised) SRs according to established procedures.

$33,000 - $33,600 a year
SteerBridge is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity-regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.
We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.
If you would like information about how your application is processed, please contact us.

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