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Gate Manager Jobs in Washington (NOW HIRING)

Prolog Inc.

Gate Agent - Part Time

Baltimore, MD · On-site

$20.91/hr

As a Gate Agent with ProLog, Inc., you will play a vital role in providing Air Mobility Command ... Safely escort unaccompanied minors through customs and immigration, managing their custody during ...

Red Gate Group

Program Manager

Washington, DC · On-site

Description Position Summary Red Gate is seeking a Program Manager to be responsible for leading the successful execution of a complex government contract by overseeing program operations, managing ...

Red Gate Group

Project Manager

Reston, VA · On-site

The Red Gate Group is seeking a Project Manager to support a major Intelligence Community customer, running projects end to end and driving acquisition records through their lifecycle so requirements ...

Red Gate Group

Portfolio Manager

Washington, DC · On-site

As an SDVOSB, the Red Gate Group has established a reputation for delivering quality multi-tiered services in intelligence analysis, strategic planning, program management, policy development ...

Red Gate Group

IT Project Manager

Reston, VA · On-site

$104K - $123K/yr

The Red Gate Group is seeking an IT Project Manager to support a major Intelligence Community customer's CIO organization, owning project performance end to end while driving acquisition activities ...

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Electronic Security Services, Inc. (ESSI)

Be Seen First

Gate Operator Technician - Commercial Security Systems - Low Voltage

Upper Marlboro, MD · On-site

$24.25 - $33.50/hr

... management companies, commercial businesses, and institutions since 1981. With over 4,000 monitored ... gated communities, and commercial facilities, ESSI is a trusted, veteran- and family-owned security ...

Red Gate Group

Project Manager

Washington, DC · On-site

Description The Red Gate Group is seeking a Project Manager to support the Defense Intelligence Agency (DIA) Global Field Support Team. This role provides strategic program leadership, financial ...

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Gate Manager information

What is a gate manager?

A Gate Manager is a professional responsible for overseeing the operations and logistics at airport gates. Their main duties include coordinating boarding and deplaning processes, managing gate schedules, ensuring compliance with safety regulations, and resolving any issues that arise during aircraft turnaround. Gate Managers work closely with airline staff, ground crew, and passengers to ensure flights depart and arrive on time. They also handle customer service concerns and help maintain a smooth flow of airport operations.

What are the key skills and qualifications needed to thrive as a gate manager?

To thrive as a Gate Manager, you need knowledge of airline operations, flight scheduling, and customer service, typically supported by experience in airport or airline environments. Familiarity with airline reservation systems, flight information display systems (FIDS), and safety protocols is crucial. Strong leadership, problem-solving, and effective communication skills help manage staff and resolve passenger issues efficiently. These abilities ensure smooth boarding processes, on-time departures, and a positive travel experience for passengers.

What are some typical challenges a gate manager faces during peak travel periods?

During peak travel periods, Gate Managers often encounter challenges such as managing tight flight schedules, addressing unexpected delays, and efficiently coordinating with ground crew and airline staff to ensure smooth boarding and deplaning. They must also handle last-minute passenger issues, such as missed connections or seating changes, while maintaining clear communication with both passengers and team members. Flexibility, quick problem-solving, and strong leadership are essential to navigate these high-pressure situations and keep airport operations running smoothly.

What is the difference between Gate Manager vs Security Supervisor?

AspectGate ManagerSecurity Supervisor
CredentialsSecurity certifications, sometimes specialized in access controlSecurity certifications, often with supervisory training
Work EnvironmentAccess points, gates, entry/exit areasSecurity teams, patrols, surveillance areas
Employer & IndustryTransportation hubs, gated communities, industrial sitesCorporate security, private security firms, facilities
Common Search/ComparisonYesYes

While both roles focus on security, a Gate Manager primarily oversees access control at entry points, managing gate operations and verifying credentials. A Security Supervisor manages overall security staff, patrols, and security protocols across a broader area. The Gate Manager role is more specialized in access management, whereas the Security Supervisor has a wider supervisory scope within security operations.

What are the most commonly searched types of Gate jobs in Washington?

The most popular types of Gate jobs in Washington are:

What cities in Washington are hiring for Gate Manager jobs?

Cities in Washington with the most Gate Manager job openings:

Gate Manager jobs near you

Gate Agent - Part Time

Baltimore, MD • On-site

Prolog Inc.
Manufacturing • 201 - 500 employees
Learn more about Prolog Inc.external

$20.91/hr

Part-time

Re-posted 13 days ago

Job description

As a Gate Agent with ProLog, Inc., you will play a vital role in providing Air Mobility Command (AMC) Gateway Passenger Services. Supporting the Defense Transportation System (DTS) at Baltimore-Washington International Thurgood Marshall (BWI) Airport, you will ensure a seamless, safe, and welcoming travel experience for military personnel and their families.

 

Key Duties and Responsibilities:


  • Passenger Processing & Boarding: Efficiently process passengers using automated and manual systems. Review military travel orders to determine eligibility, operate terminal security equipment, and manage Space Available/Space Required passenger lists.
  • Baggage & Payment Services: Process, weigh, and correctly tag passenger baggage to ensure compliance with travel limitations. Handle lost and found procedures and collect fees for excess baggage and travel incidentals per AMCI 24-101 Volume 14.
  • Specialized Passenger Care: Deliver dedicated assistance to passengers with physical limitations, families with small children or pets, and unaccompanied minors. Safely escort unaccompanied minors through customs and immigration, managing their custody during delays or mission aborts.
  • Customer Communication: Keep passengers well-informed regarding flight statuses, delays, boarding times, and gate changes via public address systems and visual displays. Conduct safety briefings and distribute delay letters or meal/hotel vouchers during extended delays.
  • Security & Weapons Handling: Maintain continuous surveillance of checked weapons from check-in until aircraft loading. Verify privately-owned weapons against customs documents, ensuring nomenclature and serial numbers match accurately.
  • Terminal & Aircraft Operations: Perform post-boarding and post-deplaning walkthroughs of departure gates, jetways, and aircraft to ensure no passengers or items are left behind. Inspect baggage claim areas for unattended luggage and monitor terminal cleanliness to ensure safety standards are met.
  • VIP & Transport Services: Coordinate with the Protocol office to process Distinguished Visitors (DVs). Transport passengers, aircrew, and company employees as needed.
  • Records & Data Management: Maintain accurate flight and passenger records in the Global Air Transportation Execution System (GATES). Compile quality control reports, reconcile movement records, forward mission documentation to HQ AMC, and promptly resolve transportation or database irregularities.

 

Required Experience & Qualifications:


  • High School Diploma or equivalent.
  • Fluency in reading and writing English.
  • Proficiency in operating computers and web-based applications, specifically GATES (or the ability to learn required systems).
  • Must possess or acquire working knowledge of hazardous materials, dangerous goods, and prohibitive items regulations (AMCI 24-101, Volume 14).
  • Preferred: Prior experience as a gate agent, working in customer service, or handling and accounting for cash transactions.

 

Physical Demands:


  • Ability to perform normal physical functions, including frequent bending, reaching, and climbing.
  • Ability to frequently lift and carry items weighing up to 70 pounds, and occasionally lift heavier items with the assistance of other workers.

 

Required Security Clearance Eligibility:


  • Must be able to successfully complete a Tier 1 Investigation (favorable background check) to obtain and maintain a Common Access Card (CAC) with the Department of Defense.
  • Highly Preferred: Candidates who already possess a previously completed favorable investigation or active clearance.

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