Answers customer questions about game information ... Performs as a team member and assists fellow associates to ensure a smooth operation * Greets ...
Answers customer questions about game information ... Performs as a team member and assists fellow associates to ensure a smooth operation * Greets ...
Supervisor/Asst. Shift Manager - Table Games
Rock Island, IL · On-site
$27/hr
Answers customer questions about game information ... Performs as a team member and assists fellow associates to ensure a smooth operation * Greets ...
Supervisor/Asst. Shift Manager - Table Games
Rock Island, IL · On-site
$27/hr
Answers customer questions about game information ... Performs as a team member and assists fellow associates to ensure a smooth operation * Greets ...
Table Games Supervisor
Hazel Crest, IL · On-site
Associate's Degree in Related field- required * OR Two (2) years' Supervisory experience- required * OR One (1) year experience as a Dual-Rate Supervisor in a PCI Gaming Department- required * OR Two ...
Quick apply
Table Games Supervisor
Hazel Crest, IL · On-site
Associate's Degree in Related field- required * OR Two (2) years' Supervisory experience- required * OR One (1) year experience as a Dual-Rate Supervisor in a PCI Gaming Department- required * OR Two ...
Associate, Retail
Rockford, IL · On-site
$17/hr
Support the IceHogs Team Store merchandise operations during game nights. * Maintain comprehensive ... Associate's or Bachelor's degree in Retail Management, Business Administration, Marketing or ...
New
Associate, Retail
Rockford, IL · On-site
$17/hr
Support the IceHogs Team Store merchandise operations during game nights. * Maintain comprehensive ... Associate's or Bachelor's degree in Retail Management, Business Administration, Marketing or ...
New
Associate, Retail
Rockford, IL · On-site
$17/hr
Support the IceHogs Team Store merchandise operations during game nights. * Maintain comprehensive ... Associates or Bachelors degree in Retail Management, Business Administration, Marketing or related ...
New
Associate, Retail
Rockford, IL · On-site
$17/hr
Support the IceHogs Team Store merchandise operations during game nights. * Maintain comprehensive ... Associates or Bachelors degree in Retail Management, Business Administration, Marketing or related ...
New
Associate, Retail
Rockford, IL · On-site
$17/hr
Support the IceHogs Team Store merchandise operations during game nights. * Maintain comprehensive ... Associate's or Bachelor's degree in Retail Management, Business Administration, Marketing or ...
Associate, Retail
Rockford, IL · On-site
$17/hr
Support the IceHogs Team Store merchandise operations during game nights. * Maintain comprehensive ... Associate's or Bachelor's degree in Retail Management, Business Administration, Marketing or ...
Associate
Gurnee, IL · On-site
$17 - $18.75/hr
Gurnee Mills Associate Location: 6170 W Grand Ave , Gurnee, IL Department: Bowling, Amusement, Food ... Kids Spo-Cha (Sport Zone) Are you into video games, bowling, karaoke? Are you friendly, outgoing?
Associate
Gurnee, IL · On-site
$17 - $18.75/hr
Gurnee Mills Associate Location: 6170 W Grand Ave , Gurnee, IL Department: Bowling, Amusement, Food ... Kids Spo-Cha (Sport Zone) Are you into video games, bowling, karaoke? Are you friendly, outgoing?
Associate
Aurora, IL · On-site
$15 - $16.75/hr
Fox Valley Mall (Aurora) Associate Location: 2480 Fox Valley Center B13, Aurora, IL Department ... Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around ...
Associate
Aurora, IL · On-site
$15 - $16.75/hr
Fox Valley Mall (Aurora) Associate Location: 2480 Fox Valley Center B13, Aurora, IL Department ... Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around ...
Associate
North Riverside, IL · On-site
$16 - $17.75/hr
North Riverside Park Mall (North Riverside) Associate Location: 7503 W Cermak Rd Suite B, North ... Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around ...
Associate
North Riverside, IL · On-site
$16 - $17.75/hr
North Riverside Park Mall (North Riverside) Associate Location: 7503 W Cermak Rd Suite B, North ... Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around ...
Entertainment Associate
Edwardsville, IL · On-site
$15/hr
As an Entertainment Associate , you'll operate and maintain attractions including our laser tag ... You'll assist guests, explain game rules, ensure equipment is functioning properly, and keep the ...
Entertainment Associate
Edwardsville, IL · On-site
$15/hr
As an Entertainment Associate , you'll operate and maintain attractions including our laser tag ... You'll assist guests, explain game rules, ensure equipment is functioning properly, and keep the ...
Entertainment Associate
Edwardsville, IL · On-site
$15/hr
As an Entertainment Associate , you'll operate and maintain attractions including our laser tag ... You'll assist guests, explain game rules, ensure equipment is functioning properly, and keep the ...
Entertainment Associate
Edwardsville, IL · On-site
$15/hr
As an Entertainment Associate , you'll operate and maintain attractions including our laser tag ... You'll assist guests, explain game rules, ensure equipment is functioning properly, and keep the ...
Front Desk Associate
Cary, IL · On-site
$15/hr
The Crystal Lake Park District is seeking a Front Desk Associate at The Racket Club-our premiere indoor/outdoor tennis facility-who's ready to bring their A-game when it comes to customer service ...
Front Desk Associate
Cary, IL · On-site
$15/hr
The Crystal Lake Park District is seeking a Front Desk Associate at The Racket Club-our premiere indoor/outdoor tennis facility-who's ready to bring their A-game when it comes to customer service ...
Proven experience in technical support and maintenance in a gaming or entertainment environment ... While performing the duties of this position, the associate/team member will regularly be required ...
Proven experience in technical support and maintenance in a gaming or entertainment environment ... While performing the duties of this position, the associate/team member will regularly be required ...
Laundry - Video Gaming Clerk
Decatur, IL · On-site
$18/hr
... gaming room needs. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide amazing customer service ... Communicate with associates and customers * Taste and smell * Lift and/or move up to 20 pounds ...
Laundry - Video Gaming Clerk
Decatur, IL · On-site
$18/hr
... gaming room needs. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide amazing customer service ... Communicate with associates and customers * Taste and smell * Lift and/or move up to 20 pounds ...
Laundry - Video Gaming Clerk
Macomb, IL · On-site
$18/hr
... gaming room needs. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide amazing customer service ... Communicate with associates and customers * Taste and smell * Lift and/or move up to 20 pounds ...
Laundry - Video Gaming Clerk
Macomb, IL · On-site
$18/hr
... gaming room needs. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide amazing customer service ... Communicate with associates and customers * Taste and smell * Lift and/or move up to 20 pounds ...
Proven experience in technical support and maintenance in a gaming or entertainment environment ... While performing the duties of this position, the associate/team member will regularly be required ...
Quick apply
Proven experience in technical support and maintenance in a gaming or entertainment environment ... While performing the duties of this position, the associate/team member will regularly be required ...
Proven experience in technical support and maintenance in a gaming or entertainment environment ... While performing the duties of this position, the associate/team member will regularly be required ...
Proven experience in technical support and maintenance in a gaming or entertainment environment ... While performing the duties of this position, the associate/team member will regularly be required ...
Laundry - Video Gaming Clerk
Pittsfield, IL · On-site
$18/hr
... gaming room needs. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide amazing customer service ... Communicate with associates and customers * Taste and smell * Lift and/or move up to 20 pounds ...
Laundry - Video Gaming Clerk
Pittsfield, IL · On-site
$18/hr
... gaming room needs. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide amazing customer service ... Communicate with associates and customers * Taste and smell * Lift and/or move up to 20 pounds ...
Laundry - Video Gaming Clerk
Pittsfield, IL · On-site
$18/hr
... gaming room needs. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide amazing customer service ... Communicate with associates and customers * Taste and smell * Lift and/or move up to 20 pounds ...
Laundry - Video Gaming Clerk
Pittsfield, IL · On-site
$18/hr
... gaming room needs. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide amazing customer service ... Communicate with associates and customers * Taste and smell * Lift and/or move up to 20 pounds ...
Laundry - Video Gaming Clerk
Pittsfield, IL · On-site
$18/hr
... gaming room needs. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide amazing customer service ... Communicate with associates and customers * Taste and smell * Lift and/or move up to 20 pounds ...
Laundry - Video Gaming Clerk
Pittsfield, IL · On-site
$18/hr
... gaming room needs. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide amazing customer service ... Communicate with associates and customers * Taste and smell * Lift and/or move up to 20 pounds ...
Gaming Associate information
See Illinois salary details
$9.55 - $11.18
3% of jobs
$11.18 - $12.81
6% of jobs
$12.81 - $14.44
10% of jobs
$14.44 - $16.07
4% of jobs
$16.28 is the 25th percentile. Wages below this are outliers.
$16.07 - $17.70
13% of jobs
$17.70 - $19.33
10% of jobs
The median wage is $19.88 / hr.
$19.33 - $20.96
13% of jobs
$20.96 - $22.60
10% of jobs
$23.56 is the 75th percentile. Wages above this are outliers.
$22.60 - $24.23
12% of jobs
$24.23 - $25.86
13% of jobs
$25.86 - $27.49
7% of jobs
$9
$19
$27
How much do gaming associate jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for gaming associate in Illinois is $19.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $23.99 per hour, depending on experience, location, and employer.
What does a gaming associate do?
Gaming associates are employed by casinos to provide customer service and general operations support. The duties of a gaming associate may include greeting guests and answering any questions they may have about the casino or specific games. Gaming associates also help oversee operations on the floor, ensuring that dealers are collecting bets handling money per the supervisor’s guidelines. A gaming associate needs strong interpersonal, communication and math skills. Most entry-level positions require a high school diploma and provide on-the-job training.
What are some common challenges gaming associates face during busy shifts, and how can they effectively manage them?
Gaming Associates often encounter high-pressure situations during peak hours, such as managing large crowds, handling disputes between players, and ensuring strict compliance with gaming regulations. Effective communication, maintaining a calm demeanor, and strong multitasking abilities are key to successfully navigating these challenges. Many Gaming Associates find that developing a solid understanding of game rules and procedures, along with ongoing training, helps them remain efficient and provide excellent customer service even during the busiest times.
What are the key skills and qualifications needed to thrive as a gaming associate, and why are they important?
To thrive as a Gaming Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with gaming licenses often required by regulatory bodies. Familiarity with point-of-sale (POS) systems, surveillance equipment, and casino management software is typically necessary. Excellent communication, integrity, and the ability to remain calm under pressure help build trust with patrons and colleagues. These skills are critical for ensuring regulatory compliance, maintaining a positive gaming environment, and delivering exceptional guest experiences.
What is a gaming associate?
Gaming Associates are professionals who assist in the operation of casino games and gaming tables, ensuring that games run smoothly and players follow the rules. They may handle chips, monitor gameplay, and provide customer service to guests. Their responsibilities can also include reporting suspicious activities, explaining game rules to players, and maintaining a fair and enjoyable gaming environment. Gaming Associates work under the supervision of gaming supervisors and are often employed in casinos, racetracks, or other gaming establishments.
More about Gaming Associate jobs
What are the most commonly searched types of Gaming jobs in Illinois? The most popular types of Gaming jobs in Illinois are:
What are popular job titles related to Gaming Associate jobs in Illinois? For Gaming Associate jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Gaming Associate jobs in Illinois look for? The top searched job categories for Gaming Associate jobs in Illinois are:
What cities in Illinois are hiring for Gaming Associate jobs? Cities in Illinois with the most Gaming Associate job openings:
$27/hr
Full-time
Re-posted 17 days ago
Bally's rating
6.6
Based on 65 frontline employees who took The Breakroom Quiz
14th of 15 rated gambling companies
Job description
Responsibilities:
- Perform Duties of Shift Manager in her/his absence
- Maintains a clear line of communication at all levels of operation when appropriate
- Supervises floor dealers and protect the integrity of games through observation and following appropriate procedures
- Ensures accuracy and completion of all signed paperwork and pit documents
- Maintains frequent and effective contact with guests
- Effectively deals all games supervised
- Maintains a thorough knowledge of all rules regarding games supervised
- Prioritizes tasks and handles multiple projects simultaneously
- Investigates and resolves customer complaints and issues
- Conducts employee coaching sessions
- Assists in training staff
- Answers customer questions about game information
- Performs as a team member and assists fellow associates to ensure a smooth operation
- Greets guests appropriately, treating each person as an individual and in a professional manner
- Understands the goals and vision of the organization and demonstrates commitment to those goals in terms of individual and team performance
- Coordinates and completes hourly evaluations on hourly associates
- Completes other duties as assigned
Environmental Working Conditions:
- The work environment contains bright lights, loud noise, and stressful situations.
Target Salary:
- Target Salary Range $27.00
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About Bally's
Sourced by ZipRecruiter
Industry
Gambling activities
Company size
10,000+ Employees
Headquarters location
Providence, RI, US
Year founded
2004