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Games Associate Jobs in Rochester, NY (NOW HIRING)

MidTown Athletic Club

Kidtown Associate

Rochester, NY · On-site

$16/hr

Midtown is searching for a Permanent KidTown/Child Care Associate to join our world-class team. The ... Leading activities such as arts and crafts, story time, and games * Communicating both positive and ...

Midtown Athletic Club

Kidtown Associate

Rochester, NY

$16/hr

Midtown is searching for a Permanent KidTown/Child Care Associate to join our world-class team. The ... Leading activities such as arts and crafts, story time, and games * Communicating both positive and ...

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All JobsGames Associate JobsGames Associate Jobs in Rochester, NY

Games Associate information

See Rochester, NY salary details

$26.6K

$139.3K

$306.4K

How much do games associate jobs pay per year?

As of Jul 5, 2026, the average yearly pay for games associate in Rochester, NY is $139,327.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $209,700.00 per year, depending on experience, location, and employer.

What are Games Associates?

Games Associates are employees who work at amusement parks, arcades, fairs, or similar entertainment venues, operating and overseeing games of chance or skill. Their main responsibilities include explaining game rules to guests, ensuring fair play, distributing prizes, and maintaining a fun, safe environment. Games Associates often interact directly with customers, encouraging participation and providing excellent customer service. They may also handle cash transactions, set up game booths, and perform minor maintenance on game equipment.

What are the key skills and qualifications needed to thrive as a Games Associate, and why are they important?

To thrive as a Games Associate, you need customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and safety protocols is typically required. Strong communication, enthusiasm, and teamwork help create a positive guest experience and handle crowds effectively. These skills ensure efficient game operation, guest satisfaction, and a safe, fun environment in amusement or entertainment venues.

What are some typical challenges faced by a Games Associate, and how can they be addressed?

Games Associates often encounter challenges such as managing large crowds, ensuring fair gameplay, and maintaining a fun, energetic atmosphere despite repetitive tasks. To address these, strong communication skills and patience are essential, along with the ability to quickly resolve disputes and handle high-pressure situations. Building rapport with guests and staying organized can help create a positive experience for both team members and visitors. Regular feedback from supervisors and teamwork with fellow associates also support personal growth and job satisfaction.
What cities near Rochester, NY are hiring for Games Associate jobs? Cities near Rochester, NY with the most Games Associate job openings:
Games Associate jobs near you
Gaming Shift Supervisor, Finger Lakes Gaming

Gaming Shift Supervisor, Finger Lakes Gaming

Delaware North

Farmington, NY • On-site

$24.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Delaware North rating

6.1

Company rating: 6.1 out of 10

Delaware North

Based on 155 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

Caterers average

Based on 2,625 frontline employees who took The Breakroom Quiz

The best things about working at Delaware North

  • 77%

    77% say they have respectful managers

    say they have respectful managers

  • 76%

    76% say their health insurance is affordable

    say their health insurance is affordable

  • 73%

    73% say they enjoy their job

    say they enjoy their job

Featured by Delaware North, based on 155 Breakroom Quiz responses from their frontline employees

Job description

The opportunity
Delaware North Gaming is hiring a full-time Gaming Shift Supervisor to join our team at Finger Lakes Gaming in Farmington, New York. In this thrilling location and endless opportunities to provide exceptional guest experience, you will never have a dull day on the job. As a Gaming Shift Supervisor, you will be overseeing the gaming department operations and team members, ensuring superior guest service is being provided, and rules and procedures are followed. You will also be acting as the manager on duty for the overall operation of the video lottery gaming facility.
Pay
$24.50 - $24.50 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
What we offer
We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
  • Ensure adequate staffing by monitoring guest volume and wait times
  • Conduct team member hiring, training, development, performance reviews, and corrective counseling
  • Supervise authorization for jackpot payouts in compliance with state and company regulations, policies, and procedures, and investigate and resolve guest issues
  • Supervise work through planning and scheduling of work assignments and performance development
  • Work closely with all departments to ensure that the operation is running efficiently and effectively

More about you
  • Associate degree preferred
  • Six months hospitality/customer service experience preferred
  • Ability to obtain a NY State Gaming License
  • Minimum six months' gaming experience preferred
  • Intermediate computer skills including Microsoft Word, Excel, and Outlook
  • Capacity to work weekends, holidays, and swing shifts

Shift details
Evenings
Holidays
Every weekend
10hr shift
Overnight
Who we are
Finger Lakes Gaming & Racetrack, owned and operated by Delaware North, features more than 1,500 video gaming machines and brings the thrill of live thoroughbred racing from April to November and year-round simulcast wagering on thoroughbred and harness racing from across the country. Finger Lakes presents various dining options including a large buffet.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Working at Delaware North

Perks for frontline workers

From Delaware North, via Breakroom

  • Flexible work schedules for all team members

  • Weekly pay for hourly team members

  • Referral bonuses for eligible roles

  • Training and development for all team members

  • Employee assistance program for eligible team members

  • Health, vision and dental insurance for eligible team members

  • 401(k) with up to 4% company match for eligible team members

  • Paid time off and holidays for eligible team members

  • Performance bonuses for eligible team members

  • Paid parental bonding leave for eligible team members

  • Employee discounts (varies by location) for eligible team members

What to expect from working at Delaware North

From Delaware North

About Delaware North, in their own words

From Delaware North

Delaware North is a global leader in the hospitality and entertainment industry. We annually serve more than a half-billion guests across three continents, including at high-profile sports venues, national parks, restaurants, resorts, and casinos. Building on more than a century of partnerships and a commitment to local communities and sustainability, our vision is to delight guests by creating the world’s best experiences today, while reimagining tomorrow.

Delaware North team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup, to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

Company values

From Delaware North

  • Lean Forward: we are innovative creators who continually reimagine what’s next
  • Come Together: we work collaboratively with each other and believe in the power of partnership
  • Stand Up: we lead by example, own our decisions and take initiative
  • Do Right: we value integrity and always do the right thing, especially when no one is looking
  • Think Guest: the guest experience is at the heart of everything we do

What Delaware North employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Delaware North logo

About Delaware North

Sourced by ZipRecruiter

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Buffalo, NY, US

Social media

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