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Games Associate Jobs in California (NOW HIRING)

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Games Associate information

What is a games associate?

Games Associates are employees who work at amusement parks, arcades, fairs, or similar entertainment venues, operating and overseeing games of chance or skill. Their main responsibilities include explaining game rules to guests, ensuring fair play, distributing prizes, and maintaining a fun, safe environment. Games Associates often interact directly with customers, encouraging participation and providing excellent customer service. They may also handle cash transactions, set up game booths, and perform minor maintenance on game equipment.

What are the key skills and qualifications needed to thrive as a games associate, and why are they important?

To thrive as a Games Associate, you need customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and safety protocols is typically required. Strong communication, enthusiasm, and teamwork help create a positive guest experience and handle crowds effectively. These skills ensure efficient game operation, guest satisfaction, and a safe, fun environment in amusement or entertainment venues.

What are some typical challenges faced by a games associate, and how can they be addressed?

Games Associates often encounter challenges such as managing large crowds, ensuring fair gameplay, and maintaining a fun, energetic atmosphere despite repetitive tasks. To address these, strong communication skills and patience are essential, along with the ability to quickly resolve disputes and handle high-pressure situations. Building rapport with guests and staying organized can help create a positive experience for both team members and visitors. Regular feedback from supervisors and teamwork with fellow associates also support personal growth and job satisfaction.

What does a games associate do?

A games associate is responsible for assisting customers with game selections, explaining game rules, and maintaining game displays in retail or entertainment settings. They often provide product knowledge, handle transactions, and ensure a positive customer experience, typically working in environments like game stores or arcades.

What are the most commonly searched types of Games jobs in California?

The most popular types of Games jobs in California are:

What cities in California are hiring for Games Associate jobs?

Cities in California with the most Games Associate job openings:

Games Associate jobs near you

Customer Service Gaming Associate

Knighted Ventures

Redwood City, CA • On-site

$24 - $26/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Knighted Ventures rating

7.3

Company rating: 7.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

8th of 15 rated gambling companies

Job description

Level Up Your Summer
If you thrive in high-energy environments and love a challenge, Knighted is the place to be. As a Gaming Associate, you'll be at the center of the action, using your knack for numbers and keen attention to detail. This is a full-time, hands-on opportunity perfect for driven individuals who want to stay sharp and grow professionally. Make your hustle count and build your future with us.
Location: San Bruno, CA
Pay Rate: $24 - $26 per hour (the additional $2/hour is for late-night shifts)
Work Schedule: Full-time only. 4 days per week, 10 hours per shift.
Weekend Requirement: Friday, Saturday, and Sunday availability is required.
Shifts: Be prepared to work late-night and overnight hours.
Training Schedule: 10 am - 6 pm
Want to see the Gaming Associate role in action? Click here to watch a video. If the link doesn't open, you can also find it by searching Gaming Associate on YouTube.
Please note: submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application.
Qualifications
  • Must be 21 years of age or older
  • Authorization to work in the U.S.
  • Proficient in mental math (addition, subtraction, multiplication, and division)
  • Open availability for the casino's 24/7 hours of operation
  • Ability to pass a lifetime background check, credit check, and drug screen for state licensure
Physical Requirements
  • Able to sit or stand at a gaming table for 3 to 4 hours at a time
  • Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping)
  • Able to lift 5-10 pounds for chip management and bank reconciliation (varies by location)
  • Able to see, speak, and hear clearly during gameplay
  • Has necessary vision capabilities: close, distance, color, peripheral, and depth perception
  • Comfortable with direct communication and giving corrections when needed
  • Able to stay focused and manage stress effectively in fast-paced, high-pressure environments
Why Join Knighted?
  • Comprehensive Paid Training: No experience? No problem. Our thorough training program ensures you feel fully prepared for the role, with hands-on learning and a clear understanding of the job.
  • Pay Raises: With each new game mastered and every skill honed through our training, you're not just gaining expertise - you're opening the door to increased compensation. Your commitment to excellence is the driving force behind your growth, and we're excited to stand by you every step of the way, supporting your journey to financial success through continuous learning and skill development.
  • Robust Benefits: Access to an extensive benefits package, including 401(k), student loan resource assistance, health insurance, vision and dental plans, and paid time off.
  • Community Engagement: Through our Knighted Neighbors program, we provide opportunities to give back. From volunteering at local events to supporting meaningful causes, you can join a team that values making a difference-both inside and outside the casino.
  • Low Physical Demand: This role focuses on customer service, quick thinking, and attention to detail-no heavy lifting required.
  • Career Advancement: Grow your career with clear, achievable pathways into leadership roles. 99% of our current supervisors, managers, and trainers began their journey as Gaming Associates, demonstrating our commitment to developing talent from within and supporting long-term professional growth.
Interview Process
In our interview process, we aim to ensure each person that joins the team is the right fit for Knighted and will provide ample information for you to assess if Knighted is the right fit for you. The process for this role is as follows:
  • Initial Interview - 30 Minutes
  • Final Interview - 30-45 Minutes
  • Orientation - 3-4 Hours

Knighted Ventures and similar organizations are regulated by the California Gambling Control Commission, ensuring compliance with state gaming regulations.
Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.
By submitting your application you acknowledge and confirm that you have received, read and understand Knighted's Job Applicant Privacy Noticeand hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.

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