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Game Operations Associate Jobs in Massachusetts (NOW HIRING)

The Gaming and Hospitality Consulting Senior Associate provides a variety of financial consulting ... Technical Accounting and Accounting Support to business operations * Business process improvement ...

Associate

Holyoke, MA ยท On-site

$16 - $17.75/hr

Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around ... Overview: The Technician is responsible for all the operations of an amusement arcade and/or ...

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Game Operations Associate information

What does a Game Operations Associate do?

A Game Operations Associate is responsible for ensuring that sporting events or live games run smoothly and efficiently. Their duties often include coordinating event logistics, assisting with game-day setup and breakdown, managing equipment, and supporting teams and officials. They may also help with crowd control, ticketing, and addressing guest inquiries. This role is vital for creating a safe, organized, and enjoyable experience for both participants and spectators.

What is the role of a Game Operations Associate?

A Game Operations Associate is responsible for managing the daily operations of gaming events or platforms, ensuring smooth gameplay, coordinating with teams, and troubleshooting technical issues. They often use specialized software and require strong organizational and communication skills to support a positive gaming experience.

What are some typical challenges a Game Operations Associate might face during live events?

Game Operations Associates often encounter challenges such as coordinating rapid responses to technical issues, communicating effectively with multiple teams under tight deadlines, and ensuring a seamless player and spectator experience. During live events, quick problem-solving skills are essential when unexpected glitches or schedule changes arise. Staying organized and remaining calm under pressure are key to successfully managing these situations and maintaining smooth event operations.

What is a game operations associate job description?

A game operations associate is responsible for managing the daily functions of gaming events or platforms, including coordinating schedules, ensuring smooth gameplay, and troubleshooting technical issues. They often work with game developers, event staff, and players, utilizing tools like ticketing systems and communication software. Strong organizational skills and knowledge of gaming platforms are essential for this role.

What is the difference between Game Operations Associate vs Game Tester?

AspectGame Operations AssociateGame Tester
Required CredentialsHigh school diploma or equivalent; some roles prefer related experienceHigh school diploma; often a passion for gaming, some roles may require basic technical knowledge
Work EnvironmentOffice setting, sometimes on-site at gaming events or studiosTesting labs, gaming environments, or remote setups
Industry UsageCommon in gaming companies for managing game launches and live operationsPrimarily in quality assurance, testing game functionality and bugs
Search & Comparison IntentUnderstanding roles in game management and live supportFocusing on game testing, quality assurance, and bug identification

The main difference is that a Game Operations Associate manages live game services, player support, and event coordination, while a Game Tester focuses on identifying bugs and testing game functionality during development. Both roles are essential in the gaming industry but serve different stages of the game lifecycle.

What are the key skills and qualifications needed to thrive as a Game Operations Associate?

To thrive as a Game Operations Associate, you typically need strong analytical skills, attention to detail, and a background in business, gaming, or a related field. Familiarity with data analytics tools, content management systems, and bug tracking platforms is often required. Excellent communication, teamwork, and problem-solving abilities help you collaborate effectively and address in-game issues quickly. These skills are crucial for ensuring smooth game functionality, player satisfaction, and the ongoing success of live game operations.
What are the most commonly searched types of Game Operations jobs in Massachusetts? The most popular types of Game Operations jobs in Massachusetts are:
What are popular job titles related to Game Operations Associate jobs in Massachusetts? For Game Operations Associate jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Game Operations Associate jobs in Massachusetts look for? The top searched job categories for Game Operations Associate jobs in Massachusetts are:
What cities in Massachusetts are hiring for Game Operations Associate jobs? Cities in Massachusetts with the most Game Operations Associate job openings:
Infographic showing various Game Operations Associate job openings in Massachusetts as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Accounting and Finance Consulting Senior Associate (Gaming and Hospitality)

RSM

Boston, MA โ€ข On-site

Full-time

Re-posted 4 days ago


Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Do you have a passion and a curiosity for solving complex casino gaming, integrated resort, hotel and hospitality accounting and financial operations business issues?

Are you looking for a fast-paced and hands-on yet flexible and balanced career while being able to work collaboratively to serve clients to help resolve complex issues?

Are you interested in joining an in-demand rapidly growing practice with experienced professionals of diverse backgrounds?

If so, RSM's Accounting and Finance Consulting (AFC) practice's National Gaming and Hospitality group is the right fit for you - we have worked solving unique finance and operational issues within the Gaming and Hospitality industry for over 50 years.

RSM is looking for a Senior Associate to join our Accounting and Finance Consulting (AFC) practice with a focus in Gaming and Hospitality Financial Advisory. The changing economic landscape, new accounting pronouncements, evolving tax regulations and the acceleration of automation adoption initiatives mean casino gaming and hospitality enterprises face an ever-changing business landscape.

Our industry focus includes casino and online gaming operators, integrated resorts, and hospitality operators across multiple jurisdictions throughout the country.

Responsibilities and Duties:The Gaming and Hospitality Consulting Senior Associate provides a variety of financial consulting services to clients. The types of consulting services provided may include, but are not limited to:

  • Technical Accounting and Accounting Support to business operations
  • Business process improvement and internal controls assessments
  • Advisory projects, such as: Organizational structure analysis, profit enhancement, cash management, and profitability analysis studies
  • Process improvement and policy and procedure documentation
  • Primary clients are gaming entities across the country, including large commercial gaming resorts, casinos, and Indian gaming.
  • Provide timely, high quality client service that meets or exceeds client expectations including coordinating the development and execution of the consulting work plan and client deliverables
  • Develop an understanding of the client's business and industry and begin to recognize key performance drivers, trends and developments
  • Actively participate with engagement team and function as an in-charge and go-live lead, facilitating fieldwork by monitoring and reporting regarding productivity and adherence to work plan schedules on assignments as well as critically solve client and adoption challenges
  • Support the execution and completion of various client deliverables
  • Identify performance improvement opportunities
  • Understand RSM's service lines and work as a team in providing an integrated service delivery
  • Recognize and inform management of opportunities to increase level and types of services to clients

Basic Qualifications:

  • A BS/BA in Accounting
  • Minimum of 2+ years business experience or 2+ years in public accounting/consulting services (emphasis in the casino and hospitality accounting or operations a plus)
  • Advanced written and verbal communication skills
  • Strong internal control skills and experience in developing and improving internal control systems
  • Strong technical and functional accounting experience in US GAAP and/or IFRS for public or private companies, with experience in financial reporting, and hands-on support and research to solve technical accounting matters with AJE and reconciliations as needed
  • Proven ability to manage staff on projects of varying sizes, along with a passion for developing and retaining talent
  • Demonstrated leadership experience
  • Must have demonstrated the ability to develop and maintain effective relationships with business associates and industry groups, including strong presentation, communication and rapport building skills
  • Ability to travel approximately 75-80%.

Preferred Qualifications:

  • Experience in working on project teams related to one or more of the following areas: accounting and finance optimization, audit readiness, complex accounting analysis and consultation, new accounting standard implementation, financial automation technologies automation and consulting services to similar industries
  • Experience and personality to diffuse difficult customer situations
  • Ability to function independently, prioritize and act as a mentor to junior staff
  • CPA certification and/or accounting experience

At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $69,800 - $132,000

Individualsselected for this role will be eligible for a discretionary bonus based on firm and individual performance.