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Game Day Operations Jobs in O Fallon, IL (NOW HIRING)

i9 Sports

Youth Sports Venue Manager

Saint Louis, MO · On-site

$20 - $25/hr

Manage all game-day operations to ensure programs run safely, efficiently, and on schedule. * Model and reinforce i9 Sports core values, including sportsmanship and positive coaching. * Maintain ...

i9 Sports

Youth Sports Venue Manager

Saint Louis, MO · On-site

$20 - $25/hr

Manage all game-day operations to ensure programs run safely, efficiently, and on schedule. * Model and reinforce i9 Sports core values, including sportsmanship and positive coaching. * Maintain ...

i9 Sports

Youth Sports Venue Manager

Saint Louis, MO · On-site

$20 - $25/hr

Manage all game-day operations to ensure programs run safely, efficiently, and on schedule. * Model and reinforce i9 Sports core values, including sportsmanship and positive coaching. * Maintain ...

St Louis Community College

Assistant Coach, Baseball

MO · On-site

$5.0K/day

Primary Duties Performed * Assist the head coach with scheduling of home and away competition. * Assist the head coach with practice planning, game-day operations and team travel coordination ...

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All JobsGame Day Operations JobsGame Day Operations Jobs in O'Fallon, IL

Game Day Operations information

See O Fallon, IL salary details

$9

$22

$45

How much do game day operations jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for game day operations in O'Fallon, IL is $22.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $25.77 per hour, depending on experience, location, and employer.

What is game day operations?

Game Day Operations refers to the team responsible for planning, organizing, and executing all logistical aspects of a sporting event on game day. This includes managing the venue, coordinating with teams and officials, overseeing ticketing, security, crowd control, and ensuring that everything runs smoothly for fans, staff, and participants. Their work is crucial to delivering a safe, enjoyable, and seamless experience at sporting events. Game Day Operations staff often work long hours before, during, and after events to handle setup and breakdown tasks.

What skills and qualifications are needed for game day operations?

To excel in Game Day Operations, strong organizational skills, attention to detail, and a background in sports management or event coordination are essential. Familiarity with event management software, scheduling tools, and safety protocols is typically required. Excellent communication, problem-solving abilities, and the capacity to work under pressure help individuals stand out in this role. These skills ensure smooth event execution, enhance fan experience, and maintain safety and efficiency during live sporting events.

What challenges are faced in game day operations, and how can they be managed?

Game Day Operations professionals often encounter challenges such as last-minute changes, time-sensitive problem solving, and coordinating with multiple departments (security, vendors, and event staff) to ensure a seamless event. Managing these challenges requires strong organizational skills, adaptability, and clear communication. Successful professionals stay proactive by preparing contingency plans and maintaining open lines of communication with all stakeholders, which helps them quickly address issues as they arise and maintain a positive experience for attendees.

What is the difference between Game Day Operations vs Event Staff?

AspectGame Day OperationsEvent Staff
CredentialsBasic customer service, event management experienceCustomer service, crowd control
Work EnvironmentStadiums, arenas during gamesVarious event venues, concerts, sports events
Industry UsageSports teams, leagues, stadiumsEvent organizers, entertainment venues
Common Search IntentRoles related to game day operations, logisticsEvent staffing, crowd management roles

Game Day Operations and Event Staff both work in event environments like stadiums and venues, but Game Day Operations focus on managing the overall game day logistics, coordination, and operations. In contrast, Event Staff typically handle crowd control, customer service, and on-site assistance during various events. While overlapping in some skills, Game Day Operations roles are more involved in planning and overseeing the event, whereas Event Staff are more frontline personnel ensuring smooth event execution.

What do game day operations do?

Game day operations staff are responsible for coordinating and managing activities during sporting events or large gatherings, including setting up venues, ensuring safety protocols, managing crowd control, and supporting event logistics. They work closely with security, concessions, and event staff to ensure a smooth and safe experience for attendees. Strong organizational skills and knowledge of event procedures are essential for this role.

What are popular job titles related to Game Day Operations jobs in O'Fallon, IL?

For Game Day Operations jobs in O'Fallon, IL, the most frequently searched job titles are:

What job categories do people searching Game Day Operations jobs in O'Fallon, IL look for?

The top searched job categories for Game Day Operations jobs in O'Fallon, IL are:

What cities near O'Fallon, IL are hiring for Game Day Operations jobs?

Cities near O'Fallon, IL with the most Game Day Operations job openings:

Game Day Operations jobs near you
Infographic showing various Game Day Operations job openings in O'Fallon, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,863 per year, or $22.5 per hour.

Coordinator, Ticket Operations (Full Time)

St. Louis CITY SC

Saint Louis, MO

$40K - $50K/yr

Full-time, Part-time

Re-posted 7 days ago

Job description

JOB TITLE: Coordinator, Ticket Operations
Who CITY is:
St. Louis CITY is more than just the newest local MLS soccer team, we have quickly become the heartbeat of St. Louis and are leading the frontier of an emerging cultural renaissance. Join our growing family of 500+ visionaries in a fun and fast-paced work environment that provides unmatched potential for new ideas, personal growth, and immediate impact.

Who you are:
CITY provides a progressive and supportive workplace that lets YOU be YOU. We value unique experiences and perspectives, and we hire employees who leverage their differences to add value. Feel the impact of your ideas come to life as you join in the thunderous roar of 22,500 impassioned fans at our state-of-the art facility.

What CITY does:
Join us today in the mission of uniting the St. Louis Region and redefining what it means to be a soccer team.
SUMMARY:
The Ticket Operations Coordinator will assist with all aspects of ticketing operations and box office services. This position will play a critical role in and execution of our ticketing strategy and overall event operations, by acting as a liaison between ticket sales, service, and stadium operations. They would also be responsible for delivering the highest level of customer service for all internal and external customers. This includes customer service management of the Box Office on match day. This position will be responsible for multiple concurrent projects under the supervision of the Manager, Ticket Operations.
This is a full time, exempt position.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Assist with the execution for all ticket operational tasks, implementation of ticket products and technology, as well as assist with financial reporting.
  • Research issues/errors concerning ticket management, mobile app, and scanning issues.
  • Box office duties on game days and other stadium events; providing excellent customer service and box office needs tasks for all MLS and non-MLS events at Energizer Park.
  • Assist with building season plans and individual events in SeatGeek
  • Assist all CITY employees with SeatGeek training, system upgrades, software enhancements, and procedure changes.
  • Coordinate and assist in ticket office projects.
  • Assist in maintaining the ticketing system and related networks.
  • Assist in creating and maintaining the seating manifest amp; ticket inventory.
  • Provide direct operational support to the Ticket Sales and Service departments.
  • Assist with the order processing efforts associated with orders for season, group, team and single game ticket sales.
  • Assist in game day ticket operations, including will call and walk-up ticket sales, as well as oversight of gameday staff
  • Coordinate and train part-time, seasonal, and game day staff.
  • Assist in maintaining all controls amp; procedures to assure the integrity of the inventory and associated finances.
  • Assist in managing all customer account maintenance.
  • Other duties and responsibilities as assigned.
KNOWLEDGE, SKILLS, AND ABILITY:
  • Must have the ability to maintain professional behavior and appearance.
  • Must have the ability to demonstrate uncompromising judgment and discretion to protect the confidentiality/privacy of others, and company documents and records.
  • Must have a keen sense of self-awareness and emotional intelligence, strong interpersonal conflict resolution, and problem-solving skills.
  • Must have good decision-making skills, solid judgment, and interpersonal effectiveness.
  • Must have strong teamwork and relationship management skills and work effectively with all personalities to support a strong, unified culture.
  • Must have an interest and ability in serving others as one of the primary functions of their job.
  • Must be self-directed and able to work independently and possess a strong ability to manage one's own time and prioritize tasks.
  • Must possess effective communication skills; must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong, active listening skills.
  • Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption.
  • Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.
  • Accurate, efficient, and timely execution of tasks and able to be flexible and resourceful in response to changing priorities and needs.
  • A keen attention to detail
  • Able to work long and flexible hours, including holidays, weekends, and all events as needed.
EDUCATION AND EXPERIENCE:
  • Bachelor’s Degree from accredited college or university
  • A minimum of one (1) year of computerized ticket operations experience
  • Operation experience on all aspects of ticket operations, including areas related to sales and service support, but not limited to the following:
    • Ticket event creation amp; management
    • Invoicing, collection, reconciliation, and fulfillment
    • Customer service and correspondence
    • Match and event day ticket operations amp; services
    • Personal management
    • Ticket sales, service, and operations report generation
    • Knowledge and experience with a ticketing system, SeatGeek is a plus
St. Louis CITY SC is building a team that is passionate about their work, the success of our Club and the growth and revitalization of our region. We desire people who hold themselves and others accountable and are driven by setting new standards for fan engagement.
TKFC LC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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