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Game Associate Jobs in Texas (NOW HIRING)

Student Associate, Game Operations ---- Hiring Department: Intercollegiate Athletics ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 27 ---- FLSA Status: Non-Exempt ---- Earliest ...

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Game Associate information

What is a game associate?

Game Associates are retail employees who primarily assist customers with video game purchases, provide information about games and consoles, and help maintain the store's inventory. They are often found in gaming or electronics stores, where they answer customer questions, handle transactions, restock shelves, and sometimes organize in-store events related to gaming. Game Associates need strong knowledge of current video games and consoles, excellent communication skills, and a customer-focused attitude. Their role is essential in ensuring customers have a positive shopping experience and stay informed about the latest products and deals.

What skills and qualifications are needed to be a game associate?

To thrive as a Game Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and video game platforms is often required. Excellent communication, patience, and a passion for gaming help you connect with customers and create a positive retail environment. These skills ensure efficient operations, satisfied customers, and increased sales in a competitive retail gaming market.

How do game associates collaborate with other team members in a retail setting?

Game Associates often work closely with both sales staff and inventory teams to ensure customers have a positive shopping experience. They may assist customers on the sales floor, help organize and restock merchandise, and communicate with managers regarding inventory needs or upcoming promotions. Collaboration is key, especially during busy periods or new game releases, as associates must coordinate to handle crowds, answer customer questions, and maintain store organization. This teamwork not only helps the store run smoothly but also provides valuable experience for career advancement within retail environments.

What is the difference between Game Associate vs Game Dealer?

AspectGame AssociateGame Dealer
CredentialsHigh school diploma or equivalent; some roles may require gaming certificationsHigh school diploma; gaming certifications often preferred
Work EnvironmentCasino floors, gaming areas, customer service settingsCasino tables, gaming floors, customer interaction
Employer & Industry UsageCasinos, gaming establishmentsCasinos, gaming venues
Common Search & ComparisonOften compared for customer service roles in casinosMore focused on dealing cards and game management

The main difference between a Game Associate and a Game Dealer is that Game Associates typically handle customer service, assist players, and ensure smooth gaming operations, while Game Dealers are responsible for dealing cards or managing specific casino games. Both roles require similar certifications and work in casino environments, but their primary duties differ, with Dealers focusing more on game execution and Associates on customer interaction.

What are the most commonly searched types of Game jobs in Texas?

The most popular types of Game jobs in Texas are:

What cities in Texas are hiring for Game Associate jobs?

Cities in Texas with the most Game Associate job openings:

LAN Gaming Associate - Boeing Center at Tech Port

ASM Global

San Antonio, TX • On-site

Part-time

Re-posted 24 days ago


ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

135th of 254 rated facilities management


Job description

LAN Gaming Associate
POSITION: LAN Gaming Associate
DEPARTMENT: Esports and LAN Gaming
REPORTS TO: LAN Center Manager & LAN Center Supervisor
FLSA STATUS: Part-time Hourly, Non-Exempt
SUMMARY
In this role, you will be responsible for operating and maintaining a 50 PC LAN Center. Standard tasks will include performing cashless sales, greeting and servicing customer needs, troubleshooting PC's, updating games, and thorough cleaning of desks/chairs/peripherals. Additional tasks may be assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Operate the LAN Gaming Center; to include technology troubleshooting, daily operations, and customer interactions
  • Work with the Esports and LAN Gaming department to help setup and run esports related events and tournaments
  • Must be able to work cashless sales terminal
  • Additional tasks may be assigned

Qualifications
  • Strategic and critical thinker who is dynamic, forward-thinking, analytical, and extremely well organized
  • Excellent service & communication skills
  • Must pass background and credit check
  • Must be 18 years old
  • Must be TABC certified

EDUCATION AND/OR EXPERIENCE
  • Customer service experience required
  • Knowledge of PC hardware required
  • High school diploma or general education degree (GED) preferred
  • Experience in running gaming related events preferred
  • Experience in troubleshooting PC's preferred

SKILLS AND ABILITIES
  • Ability to work nights, weekends and holidays
  • Ability to work in a team
  • Positive attitude and neat appearance
  • English preferred as primary language, but not required
  • Knowledge of games and gaming platforms, and able to assist users with any issues
  • Ability to keep 50+ systems operating while maintaining proper cleanliness
  • Additional tasks may be assigned

PHYSICAL DEMANDS
  • Ability to stand and walk for entire length of shift
  • Ability to lift and carry supplies and equipment up to 60 pounds and place items on high and low shelves
  • Ability to get under desks and counters to adjust wiring/move equipment
  • Occasionally required to reach up to 6-7 feet, twist at waist, bending and squatting
  • While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What ASM Global employees say

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Benefits

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019