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G Fuel Jobs in Georgia (NOW HIRING)

AECOM

Electrical Engineer (BESS Focus)

Atlanta, GA · On-site +1

BESS, supercapacitors), interconnection, wind repowering, next generation energy generation (e.g. fuel cells), new site development, data centers and more. Focused on a BESS experience, we are ...

AECOM

Electrical Engineer (BESS Focus)

Atlanta, GA · On-site

BESS, supercapacitors), interconnection, wind repowering, next generation energy generation (e.g. fuel cells), new site development, data centers and more. Focused on a BESS experience, we are ...

FSM Group

Aircraft Fueler (ATL Airport)

Atlanta, GA · On-site

$17/hr

FSM Group, LLC, an aviation fuel management company with multiple locations in the US, has an immediate need for multiple Aircraft Fueler positions for aircraft fueling at its Atlanta airport ...

CNIC Careers

FUELS SPECIALIST

Kings Bay, GA · On-site

$61K/yr

... fuel service contract specifications. 5) Screening reports, training records and/or other forms ... e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer ...

US Department of the Navy

FUELS SPECIALIST

Kings Bay, GA · On-site

$61K/yr

... fuel service contract specifications. 5) Screening reports, training records and/or other forms ... e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer ...

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All JobsG Fuel JobsG Fuel Jobs in Georgia

G Fuel information

See Georgia salary details

$7

$21

$42

How much do g fuel jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for g fuel in Georgia is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.09 and $26.18 per hour, depending on experience, location, and employer.

What is a G Fuel employee?

A G Fuel job typically refers to a position at G Fuel, an energy drink brand popular in gaming and esports communities. Jobs at G Fuel can range from marketing and social media roles to product development, sales, and customer support. Employees may work on brand partnerships, influencer collaborations, or distribution logistics. The company emphasizes digital engagement, community building, and product innovation to appeal to its audience.

What are the main responsibilities and challenges of working in the marketing team at G Fuel?

As a member of the G Fuel marketing team, you'll be responsible for creating and executing campaigns that engage the gaming and esports community. This includes developing social media content, collaborating with influencers, and analyzing campaign performance. A common challenge is staying ahead of fast-changing trends in gaming culture while ensuring brand consistency. Teamwork is essential, as you'll work closely with product development, sales, and creative teams to launch new flavors and limited-edition products. The fast-paced environment offers opportunities to take on leadership roles and grow your expertise in digital marketing and brand partnerships.

What are the key skills and qualifications needed to thrive as a G Fuel sales representative, and why are they important?

To thrive as a G Fuel Sales Representative, you need strong sales acumen, product knowledge, and experience in retail or consumer goods, often supported by a relevant degree. Familiarity with CRM systems, sales analytics tools, and digital marketing platforms is typically required. Excellent communication, relationship-building, and negotiation skills help you connect with clients and drive sales. These skills ensure you can effectively promote G Fuel products, grow market share, and build lasting customer relationships.

What is the difference between G Fuel vs Customer Service Representative?

AspectG FuelCustomer Service Representative
Required CredentialsNo formal credentials needed; gaming and energy supplement knowledge helpfulHigh school diploma or equivalent; communication skills essential
Work EnvironmentOnline, retail stores, gaming eventsCall centers, retail stores, or remote
Industry UsageGaming, energy supplement, retailCustomer service across various industries
Common Search/ComparisonG Fuel vs Customer Service Representative

G Fuel roles focus on marketing, sales, and event support within the gaming and energy supplement industry, often requiring product knowledge but minimal formal credentials. Customer Service Representatives handle client inquiries, complaints, and support across multiple sectors, emphasizing communication skills and customer care. While both roles involve interaction with customers, G Fuel positions are more product and event-oriented, whereas Customer Service roles are service-oriented across industries.

What are popular job titles related to G Fuel jobs in Georgia?

For G Fuel jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching G Fuel jobs in Georgia look for?

The top searched job categories for G Fuel jobs in Georgia are:

G Fuel jobs near you
Infographic showing various G Fuel job openings in Georgia as of August 2026, with employment types broken down into 72% Full Time, 19% Part Time, 6% Contract, and 3% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,326 per year, or $21.3 per hour.

Store Support Center Agent

Lawrenceville, GA • On-site

MAPCO Express
See more jobs at MAPCO Expressexternal

$20 - $22/hr

Other

Re-posted 22 days ago

Job description

Company: Majors Management
Position Title: Store Support Center Agent
Reports to: Help Desk Manager
Job Type: Full Time
Status: Non-Exempt
Pay Range: $20-$22/hr depending on experience
Location: Onsite, Lawrenceville, GA
Schedule: Shift-based coverage; may include evenings, weekends, and holidays to support 24/7 store operations
Start Date: Early August
The Store Support Agent is the primary front-line point of contact for the Store Support Center, delivering "One Number, One Team, One Experience" service to Majors Management and MAPCO store locations. This role handles Tier 1 and select Tier 2 inquiries across three domains: Store Technology (IT), Facility & Maintenance (troubleshooting and dispatch), and Customer/Guest Experience (CCT). The Agent is responsible for accurately diagnosing the caller's issue, resolving it directly whenever possible, and following documented escalation, dispatch, or handoff procedures when it falls outside Tier 1 scope. This is a cross-trained, multi-domain role supporting the organization's move from five separate, disconnected support lines to a single unified support experience.
PRIMARY RESPONSIBILITIES
General/Cross Functional
  • Answer inbound contacts (phone and eventually chat/email via Zendesk/NiCE) as the single point of entry for all store support needs
  • Use structured intake and triage questions to correctly identify whether a contact is a Store Technology, Facility & Maintenance, or CCT/Guest Experience issue
  • Create, document, and update every contact as a ticket in Zendesk with accurate categorization, notes, and resolution steps - no verbal-only resolutions
  • Apply Knowledge Base (KB) articles as the first line of resolution; use AI-assisted tools (Cognigy IVA, NICE Mpower Copilot) to confirm - not originate - categorization and resolution steps
  • Follow published severity definitions and SLA targets for response and resolution; escalate promptly when a case exceeds Tier 1 scope or SLA risk
  • Flag recurring or unusual issues to the Team Lead for Root Cause Analysis (RCA) and KB improvement
  • Meet or exceed individual performance targets for Average Handle Time (AHT), First Contact Resolution (FCR), adherence/shrinkage, and quality scores
  • Escalate unresolved issues to Tier 2 support with complete notes, following the documented escalation matrix
  • Other duties as assigned
Store Technology (IT) Support
  • Provide Tier 1 troubleshooting for in-store point-of-sale (POS) systems, handheld scanning devices, related peripherals, and password resets
  • Assist with basic network connectivity issues (e.g., register/lane connectivity, printer connectivity, terminal reboots) using documented triage steps
  • Support label printer setup, error resolution, and basic maintenance guidance
  • Walk store personnel through step-by-step resolution scripts for common POS, register, and device errors
Facility & Maintenance Support (Troubleshooting & Dispatch)
  • Field facility and equipment calls, including fuel dispensing equipment, tank monitoring systems, HVAC, refrigeration, electrical, and plumbing issues
  • Apply Tier 1 troubleshooting steps before dispatch (e.g., basic reset procedures, alarm code lookups, safety checks) to resolve issues without a truck roll where possible
  • Determine appropriate priority/severity level and dispatch a technician or vendor when an issue cannot be resolved remotely, following the FM Dashboard workflow
  • Accurately log work orders, including trade, issue type, and priority, ensuring data quality (e.g., never logging a bare "General" category without the associated trade)
  • Coordinate with overnight/after-hours vendor coverage (e.g., Guardian Fueling Technologies) for calls outside internal team hours, per current coverage model
  • Provide store personnel with safety guidance for urgent facility conditions (e.g., fuel spill, gas smell, power outage) and follow emergency escalation protocol
Customer/Guest Experience (CCT)
  • Support store-facing customer and guest experience concerns, including loyalty program issues, promotions, and account/portal access questions
  • Assist with mystery shop, guest complaint, and satisfaction-related inquiries per documented procedures
  • Communicate clearly on order, licensing, banking, and site-change matters that intersect with the guest experience function
QUALIFICATIONS
  • Basic familiarity with point-of-sale systems, retail technology, or facility/maintenance concepts preferred; full training provided on all company-specific systems and platforms
  • Comfortable navigating multiple systems simultaneously (phone platform, ticketing, KB, dispatch tools) while on a live call
  • Commitment to delivering courteous, efficient service to store personnel and guests on every contact
  • Ability to correctly assess severity/urgency and decide when to resolve, dispatch, or escalate
  • Clear verbal communication with callers and precise, complete written documentation in Zendesk/FM Dashboard
  • Willingness to cross-train across all three support domains as the Store Support Center matures through each rollout phase
  • Ownership of ticket outcomes and follow-through until resolution or proper handoff
  • Willingness to learn ticketing platform (NICE CXone), an AI-assisted support tool (Cognigy IVA) and agent-assist tool (NICE Mpower Copilot), a ticketing and Knowledge Base system (Zendesk), Salesforce, and a maintenance dispatch and work order tracking tool (FM Dashboard)
EDUCATION and/or EXPERIENCE
  • High school diploma or equivalent required; associate degree or relevant technical certification a plus
  • 1+ years of experience in a customer service, help desk, or call center environment (preferred)
REPORTING AND PERFORMANCE METRICS
  • First Contact Resolution (FCR) rate
  • Ticket documentation accuracy and completeness
  • Adherence to schedule and shrinkage targets
  • Quality assurance (QA) call/ticket review scores
  • Escalation appropriateness (right issue, right tier, right time)
  • Store/guest satisfaction (CSAT) feedback

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the telephone.

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