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Furniture Customer Service Jobs (NOW HIRING)

Our Company

Furniture Service Tech

Kissimmee, FL · On-site

$24/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Our Company

Furniture Service Tech

Durham, NC

$24/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Our Company

Furniture Service Tech

Birmingham, AL

$24/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Our Company

Furniture Service Tech

Cedar Park, TX · On-site

$24/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Our Company

Furniture Service Tech

Daytona Beach, FL · On-site

$24/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Our Company

Furniture Service Tech

Denton, TX

$24/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Our Company

Furniture Service Tech

Chattanooga, TN · On-site

$24/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Our Company

Furniture Service Tech

Daytona Beach, FL

$24/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Our Company

Furniture Service Tech

Raleigh, NC

$24/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Our Company

Furniture Service Tech

Durham, NC · On-site

$24/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Our Company

Furniture Service Tech

Denton, TX · On-site

$24/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Rooms To Go Texas

Furniture Service Tech

Round Rock, TX · On-site

$24/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Our Company

Furniture Service Tech

Birmingham, AL

$24/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Our Company

Furniture Service Tech

Round Rock, TX · On-site

$24/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

Our Company

Furniture Service Tech

Raleigh, NC

$24/hr

Travel to customers' homes to evaluate and repair furniture and other merchandise (leather ... Many service technicians serve as independent contractors, rather than employees. However, Rooms To ...

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Furniture Customer Service information

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How much do furniture customer service jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for furniture customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What furniture store pays the most?

For furniture customer service roles, pay varies by retailer, location, and experience. Generally, high-end or luxury furniture stores tend to offer higher wages compared to budget retailers. Factors such as commission, bonuses, and benefits can also influence overall compensation for these positions.

What does a Furniture Customer Service representative do?

A Furniture Customer Service representative assists customers with inquiries, orders, returns, and issues related to furniture products. They help resolve problems, provide product information, process transactions, and ensure customer satisfaction throughout the buying experience. Representatives may work in-store, over the phone, or online, and often collaborate with sales, delivery, and technical teams to address customer needs promptly and professionally.

What are the key skills and qualifications needed to thrive as a Furniture Customer Service Representative, and why are they important?

To excel as a Furniture Customer Service Representative, you need strong product knowledge, attention to detail, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and inventory management tools is typically required. Excellent communication, patience, and problem-solving abilities help you effectively address customer concerns and build lasting relationships. These skills ensure customer satisfaction, repeat business, and smooth operations in a competitive retail environment.

Is Ashley furniture a good company to work for?

Ashley Furniture is a well-known retailer that offers customer service roles involving product knowledge, sales, and support. Employee reviews indicate mixed experiences, with some citing good benefits and training, while others mention high workload and management issues. Job seekers should research current employee feedback and consider the work environment before applying.

What are the most common challenges faced in a Furniture Customer Service role, and how can I prepare for them?

In a Furniture Customer Service role, common challenges include managing customer expectations regarding delivery timelines, resolving issues related to product damage or assembly, and navigating inventory or stock discrepancies. Being prepared means developing strong communication skills, learning about the products and policies in detail, and practicing patience and empathy when addressing customer concerns. Familiarizing yourself with the company's order management systems and collaborating effectively with warehouse, logistics, and sales teams will also help you handle these challenges efficiently.

What is the highest paying customer service job?

In customer service roles, executive-level positions such as Customer Service Director or Vice President of Customer Experience tend to have the highest salaries, often exceeding six figures annually. These roles typically require extensive experience, leadership skills, and strategic oversight of customer service operations.

What is the difference between Furniture Customer Service vs Furniture Sales Associate?

AspectFurniture Customer ServiceFurniture Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCustomer support centers, retail stores, onlineRetail stores, showrooms, furniture outlets
Employer & Industry UsageFurniture retailers, manufacturers, online platformsFurniture retail stores, showrooms, furniture chains

Furniture Customer Service focuses on assisting customers with inquiries, complaints, and post-sale support, ensuring satisfaction. In contrast, Furniture Sales Associates actively promote and sell furniture products, aiming to meet sales targets. Both roles require strong communication skills and knowledge of furniture products, but their primary goals differ: support vs. sales.

What jobs pay 4000 a week without a degree?

In the furniture customer service field, earning $4,000 a week typically requires advanced experience, management roles, or commission-based sales positions. High-level sales representatives or store managers with strong performance can reach this income level, especially in high-end or luxury markets. Most roles in this field do not commonly pay this amount without significant experience or additional responsibilities.
More about Furniture Customer Service jobs
What job categories do people searching Furniture Customer Service jobs look for? The top searched job categories for Furniture Customer Service jobs are:
Furniture Customer Service jobs near you
Infographic showing various Furniture Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Furniture Service Tech

Furniture Service Tech

Our Company

Kissimmee, FL • On-site

$24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Rooms To Go rating

7.0

Company rating: 7.0 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

27th of 62 rated furniture retailers

Job description

Rooms To Go

Furniture Service Technician

Salary: Pay up to $24 / hour, depending on experience

Individual Medical Benefits starting at $10 per week

Plus medical, dental, vision and other benefits available for associates who want them

Employee discounts on Rooms To Go furniture purchases

Rooms To Go Furniture Service Technicians visit customers' homes to evaluate and repair merchandise purchased from Rooms To Go. 


Responsibilities include:

  • Travel to customers' homes to evaluate and repair furniture and other merchandise (leather, upholstery, case goods) purchased from Rooms To Go
  • Assisting customers with replacement items for repairing or replacing furniture
  • Work schedule is Monday through Friday/Tuesday through Saturday on alternating weeks


Our service technicians are problem solvers for our customers to provide the most efficient and best overall solution to repair or replace Rooms To Go merchandise in our customers' homes.

We provide the vehicle and all supplies necessary in the position. Many service technicians serve as independent contractors, rather than employees. However, Rooms To Go Furniture Service Technicians are Rooms To Go associates/employees with all expenses covered by Rooms To Go, which eliminates responsibilities for bookkeeping, vehicle maintenance, purchase and maintenance of a vehicle and the tools and supplies necessary for the position.  


What we're looking for:

  • A clean driving record
  • Self-motivated and able to follow direction well in the field
  • A positive, customer-oriented attitude
  • Prior experience in wood, leather and upholstery repair, in addition to basic computer skills, are not required but can increase starting salary

Rooms To Go Offers:  

  • Comprehensive benefits package including 401k + company match, vision, dental, health and life insurance, disability coverage, vacation, holiday pay, wellness & fitness programs, employee discounts on furniture, and more!
  • Paid training program covering:
  • How to repair furniture
  • Customer service
  • Technical training
  • Company vehicle, gas for travel to customer homes and all supplies needed for the job.

About Rooms To Go

Founded in 1991, Rooms To Go set out to change the way people shop for furniture. More than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. Rooms To Go operates more than 250 stores across ten states, supported by eight state-of-the-art distribution centers and a growing e-commerce business. With the nation's largest furniture inventory and industry-leading delivery speed, financing options, and product availability, we continue to set the pace for innovation and value.

Driving this success is a team that thrives in a growth-oriented culture. We offer a collaborative, supportive work environment with opportunities to learn, grow, and build a career with a stable and industry-leading company.

Whether you're looking to launch your career or take the next step, it's a great time to join our team-there's always room for you to grow with us!

Rooms To Go Benefits:

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Associate discounts including furniture
  • Company paid life and disability insurance 
  • Paid time off
  • Employee Assistance Program
  • Wellness Programs
  • And more!

Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

Applicants must be authorized to work in the U.S. 

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