Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service * Thoroughly and completely ...
Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service * Thoroughly and completely ...
Store Manager
Calgary, AB · On-site
Paid time off, paid holidays, bereavement/funeral leave and Leave Share Program * Discounts at theme parks, gym memberships, and much more * Opportunity to give back to your community * Hands-on paid ...
Store Manager
Calgary, AB · On-site
Paid time off, paid holidays, bereavement/funeral leave and Leave Share Program * Discounts at theme parks, gym memberships, and much more * Opportunity to give back to your community * Hands-on paid ...
Assistant Manager
Calgary, AB · On-site
Paid time off, paid holidays, bereavement/funeral leave and Leave Share Program * Discounts at theme parks, gym memberships, and much more * Opportunity to give back to your community * Hands-on paid ...
Assistant Manager
Calgary, AB · On-site
Paid time off, paid holidays, bereavement/funeral leave and Leave Share Program * Discounts at theme parks, gym memberships, and much more * Opportunity to give back to your community * Hands-on paid ...
Assistant Manager
Calgary, AB · On-site
Paid time off, paid holidays, bereavement/funeral leave and Leave Share Program * Discounts at theme parks, gym memberships, and much more * Opportunity to give back to your community * Hands-on paid ...
Assistant Manager
Calgary, AB · On-site
Paid time off, paid holidays, bereavement/funeral leave and Leave Share Program * Discounts at theme parks, gym memberships, and much more * Opportunity to give back to your community * Hands-on paid ...
Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates * Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...
Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates * Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...
Store Manager
Calgary, AB · On-site
Paid time off, paid holidays, bereavement/funeral leave and Leave Share Program * Discounts at theme parks, gym memberships, and much more * Opportunity to give back to your community * Hands-on paid ...
Store Manager
Calgary, AB · On-site
Paid time off, paid holidays, bereavement/funeral leave and Leave Share Program * Discounts at theme parks, gym memberships, and much more * Opportunity to give back to your community * Hands-on paid ...
Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates * Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...
Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates * Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give ...
Paid time off, paid holidays, bereavement/funeral leave and Leave Share Program * Discounts at theme parks, gym memberships, and much more * Opportunity to give back to your community * Hands-on paid ...
Paid time off, paid holidays, bereavement/funeral leave and Leave Share Program * Discounts at theme parks, gym memberships, and much more * Opportunity to give back to your community * Hands-on paid ...
Paid time off, paid holidays, bereavement/funeral leave and Leave Share Program * Discounts at theme parks, gym memberships, and much more * Opportunity to give back to your community * Hands-on paid ...
Paid time off, paid holidays, bereavement/funeral leave and Leave Share Program * Discounts at theme parks, gym memberships, and much more * Opportunity to give back to your community * Hands-on paid ...
Funeral information
What is a funeral director?
Funeral directors, also known as morticians or undertakers, are professionals who manage and coordinate all aspects of funeral services. Their responsibilities include arranging the details of the funeral ceremony, preparing the body, handling legal documentation, and offering support to grieving families. They may also coordinate transportation, provide casket and urn options, and help families make important decisions during a difficult time. Funeral directors ensure that all services are conducted with respect and according to the wishes of the deceased and their loved ones.
What are jobs in the funeral industry?
There are several different jobs in the funeral industry, and the qualifications and responsibilities vary by position. Some funeral service workers focus on administrative aspects of death, such as helping their clients to notify the proper authorities, including the Social Security department, insurance companies, or other state and local agencies that record death certificates. Morticians perform some of those functions but are also certified to perform services like embalming a body for display before the burial service. Funeral managers oversee the budgets and other administrative issues relevant to the business and the service itself.
What are the key skills and qualifications needed to thrive as a funeral director, and why are they important?
To thrive as a Funeral Director, you need knowledge of mortuary science, funeral service practices, and typically must hold a state license or relevant certification. Familiarity with embalming techniques, funeral arrangement software, and compliance with legal and health regulations is essential. Compassion, strong communication, and organizational skills help in providing support to grieving families and managing multiple service details. These abilities ensure dignified services, regulatory compliance, and sensitive guidance for clients during difficult times.
What are some common challenges faced by funeral directors when coordinating services with grieving families?
Funeral directors often encounter the challenge of balancing compassionate support with the logistical complexities of arranging services. They must sensitively guide families through difficult decisions while managing time-sensitive details such as permits, transportation, and service scheduling. Ensuring cultural and religious preferences are respected, and handling unexpected changes, are also common aspects of the role. Effective communication, empathy, and strong organizational skills are key to navigating these challenges successfully.
What is the difference between Funeral vs Embalmer?
| Aspect | Funeral | Embalmer |
|---|---|---|
| Credentials | Funeral Director License, state-specific licensing | Embalmer License, often the same as Funeral Director license |
| Work Environment | Funeral homes, cemeteries, memorial services | Funeral homes, embalming labs, preparation rooms |
| Employer & Industry | Funeral service providers, cemeteries | Funeral homes, mortuaries |
Funeral directors oversee funeral arrangements, coordinate services, and handle client needs, while embalmers focus on preparing bodies through embalming and restorative work. Both roles often require similar licenses and work within the funeral industry, but their primary responsibilities differ. Understanding these distinctions helps in choosing the right career path or service provider.
What are funeral jobs called?
Funeral jobs are commonly called funeral service roles and include positions such as funeral director, mortician, embalmer, and funeral assistant. These roles typically require knowledge of embalming, grief counseling, and customer service, often supported by relevant certifications or licenses.
What roles are there at a funeral?
At a funeral, common roles include funeral director, who manages arrangements and logistics; embalmers and funeral service workers, who prepare the body; and clergy or officiants, who lead the service. Support staff such as receptionists and transportation personnel also play important roles in coordinating the event.
More about Funeral jobs
What are the most commonly searched types of Funeral jobs in Calgary, AB?
The most popular types of Funeral jobs in Calgary, AB are:
What are popular job titles related to Funeral jobs in Calgary, AB?
For Funeral jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Funeral jobs in Calgary, AB look for?
The top searched job categories for Funeral jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Funeral jobs?
Cities near Calgary, AB with the most Funeral job openings:
Full-time
Posted 22 days ago
Service Corporation International rating
6.4
Based on 97 frontline employees who took The Breakroom Quiz
5th of 9 rated funeral services
Job description
Our associates celebrate lives. We celebrate our associates.
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.Job Responsibilities
Lead Generation
Holds self-accountable for prospecting a minimum of 1-2 hours each day
Obtains referrals from families served by the location
Networks and builds community and civic relationships
Explains and presents presentations to families served and referred families
Maintains and tracks activity levels to ensure productivity
Build Relationships with Families
Responds to client inquiries in a timely, respectful, sensitive and professional manner
Connects with families through listening, honest communication and genuine concern
Develops an understanding of each family's unique needs and offers solutions that provide value to them
Stays in touch with families to ensure satisfaction
Prepares for all appointments and performs all procedures with professionalism and attention to detail
Follows through on all customer problems and requests
Builds trust-based relationships to earn the right to ask for referrals
Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning
Teamwork
Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
Shares family concerns with rest of the SCI team
Minimum Requirements
Education
1-2 years of college or an equivalent of education and experience
Experience
1-2 years of customer service or sales industry experience preferred
Licenses
Valid driver's license with an acceptable driving record
Knowledge, Skills and Abilities
Ability to work a number of evenings and or weekends every month
Ability to drive frequently
Flexible hours
Ability to treat others with empathy and respect
Knowledge of computers and some software
Customer service skills
What Service Corporation International employees say
Pay
Benefits
Hours and flexibility
Workplace
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