Funeral Associate Jobs in Patton, PA (NOW HIRING)

Our associates celebrate lives. We celebrate our associates.

JOB RESPONSIBILITIES 

Funeral Services

• Prepare casket and deceased for visitation or funeral services such as dressing casket, adjusting deceased clothing and jewelry, and transporting casket through hallways.  May assist with lifting deceased 
• Prepare rooms for a variety of services including but not limited to setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, casket, and urn
• Greet visitors, provide programs, answers questions, and provide funeral services information
• May serve as pallbearer
• May drive families to cemetery site
• Following services, removal, cleaning, and proper storage of company property as well as packaging, loading, or delivery of family mementos, keepsakes, and flowers 

Office Assistance                                         

• Courteously answer phones, screen callers, and take ‘first call’ information
• Notify staff members when appointments arrive and escort guests to appropriate room
• Maintain reception area and refreshments including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming 
• Review a variety of documents for accuracy
• Data entry of document information into proprietary systems
• Receive deliveries
• Make copies, scan, fax, fold/prepare memorial materials, and perform other mailroom task

Driver and vehicle maintenance     

• Transport, pick up, and deliver documents, family mementos, flowers, and similar articles safely to destination that may include family’s residence, care center, or funeral home
• May transport the deceased to funeral home
• Wash, vacuum, and clean vehicles to ensure vehicle is presentable
• Fuels vehicles as necessary; following safety guidelines and expenditure processes

MINIMUM Requirements

Education

• High School Diploma or equivalent 

Certification/License

• Valid state issued driver’s license with an acceptable driving record

Experience

• No prior work experience required

• Funeral industry experience preferred

Knowledge, Skills and Abilities

• Ability to follow instructions given over the phone or in person
• Ability to use personal computer and type
• Ability to work and communicate effectively with others
• Ability to work with kindness and compassion for the deceased and their families
• Ability to maintain composure in challenging situations
• Good verbal and written communications skills
• Ability to maintain confidentiality
• Ability to work with colleagues to accomplish tasks
• Ability to work evenings and weekends
• Ability to lift up to 50 pounds; push/pull up to 200 pounds

Work CONDITIONS

When considering the work hours associated with this job, the following factors may apply:

• Work indoors and outdoors during all seasons and weather conditions
• Professional Dress is required when in contact with families
• Drive company owned vehicles, with and without passengers, in surrounding community with varying traffic conditions

• Frequent, continuous periods of time standing, up 6 hours per day
• Climbing stairs to access buildings frequently

• Ability to lift up to 50 pounds; push/pull up to 200 pounds
• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

• Working beyond “standard” hours, including weekends, nights and holidays
• Local travel

We are proud to be North America's leading provider of funeral, cremation and cemetery services.

Our nearly 25,000 associates are driven by our guiding purpose to compassionately support families during their most difficult times, celebrate the significance of life and preserve memories that transcend generations.

We’ve created a culture of Service Excellence to our families and to each other. It’s the reason more than 600,000 families turn to us each year to care for their loved ones.