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Funeral Associate Jobs in Georgia (NOW HIRING)

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Funeral Associate information

What are some common challenges faced by funeral associates, and how can they be managed effectively?

Funeral Associates often encounter emotionally charged situations, as they support grieving families during difficult times. Balancing empathy with professionalism is essential, as the role requires careful attention to detail in arranging services while maintaining compassion. Time management is also important, since coordinating multiple services and logistics can be demanding. Effective communication with families and colleagues helps ensure that all details are handled smoothly, making teamwork and emotional resilience valuable assets in this role.

How do I become a funeral associate?

To become a funeral associate, candidates typically need a high school diploma or equivalent and must complete on-the-job training provided by the funeral home. Strong interpersonal skills, attention to detail, and the ability to handle emotional situations are important; some roles may require certification or licensing depending on state regulations.

What is the difference between Funeral Associate vs Funeral Director?

AspectFuneral AssociateFuneral Director
CertificationsHigh school diploma, on-the-job trainingFuneral Service License, apprenticeship
Work EnvironmentFuneral homes, assisting with arrangementsOverseeing funeral services, client consultations
ResponsibilitiesPreparing bodies, setting up servicesPlanning funerals, coordinating logistics

Funeral Associates typically assist with preparations and support tasks within funeral homes, requiring basic certifications and on-the-job training. Funeral Directors hold licensure, manage funeral arrangements, and oversee services. While Funeral Associates focus on operational support, Funeral Directors handle client interactions and planning. Both roles are essential in the funeral industry, but they differ in responsibilities and required credentials.

What are the key skills and qualifications needed to thrive as a funeral associate, and why are they important?

To thrive as a Funeral Associate, you need a solid understanding of funeral service protocols, customer service, and attention to detail, often supported by a high school diploma or relevant training. Familiarity with scheduling software, case management systems, and basic embalming or preparation tools is typically beneficial. Compassion, discretion, and strong interpersonal skills help you support grieving families and coordinate smoothly with team members. These skills ensure respectful, efficient service and meaningful experiences for clients during emotionally challenging times.

What is a funeral associate?

Funeral Associates are professionals who assist with planning, organizing, and carrying out funeral services. They support families during the grieving process by helping with arrangements, handling paperwork, and coordinating logistics such as transportation and scheduling. Their duties may also include preparing the venue, assisting during ceremonies, and providing information about available services. Funeral Associates play a compassionate role, ensuring that all aspects of the funeral proceed smoothly and respectfully.
What are the most commonly searched types of Funeral jobs in Georgia? The most popular types of Funeral jobs in Georgia are:
What cities in Georgia are hiring for Funeral Associate jobs? Cities in Georgia with the most Funeral Associate job openings:
Funeral Associate jobs near you

Funeral Service Assistant (part-time)

Service Corporation International

Sandy Springs, GA • On-site

Part-time

Re-posted 26 days ago

Service Corporation International rating

6.7

Company rating: 6.7 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.
The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

Job Responsibilities

  • Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
  • Prepares documents related to services, cremations, maintenance, as directed by management
  • Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
  • Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
  • Run errands such as for floral delivery, picking up of supplies, documents, etc
  • Serves as an usher and may park cars or perform any transportation requirements.
  • Drives Funeral Home vehicles for services and picking up families
  • Ensures refreshments are available (where allowed by law)
  • Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
  • Prepares documents related to services, cremations, maintenance etc.,
  • Greets and receives client families and / or other persons entering the office for information and assistance
  • Accommodates the needs of the family during a service and/or visitation
  • May wash and clean funeral home vehicles and other client vehicles as required from time to time

Minimum Requirements

Education

  • High school diploma or equivalent 

Experience

  • Previous customer service and/or sales experience preferred
  • Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

  • Valid state driver’s license with an acceptable driving record required

Knowledge, Skills and Abilities:

  • High level of compassion and integrity
  • Clear and concise verbal and written communication skills
  • Professional behaviors and team player
Postal Code: 30328Category (Portal Searching): OperationsJob Location: US-GA - Sandy Springs

Company Description

We are proud to be North America's leading provider of funeral, cremation and cemetery services.

Our nearly 25,000 associates are driven by our guiding purpose to compassionately support families during their most difficult times, celebrate the significance of life and preserve memories that transcend generations.

We’ve created a culture of Service Excellence to our families and to each other. It’s the reason more than 600,000 families turn to us each year to care for their loved ones.

What Service Corporation International employees say

Pay

Benefits

Hours and flexibility

Workplace

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