CCaaS x AI Manager, Functional Transformation Our Deloitte Sales & Service team empowers ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
CCaaS x AI Manager, Functional Transformation Our Deloitte Sales & Service team empowers ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ... Work you'll do As a Functional Field Service Lead, you will support the onshore lead in driving ...
We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ... Work you'll do As a Functional Field Service Lead, you will support the onshore lead in driving ...
Sr. Clinical Programmer
Boise, ID · On-site
Sr. Clinical Programmer Syneos Health is a leading fully-integrated life sciences services ... Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you ...
Sr. Clinical Programmer
Boise, ID · On-site
Sr. Clinical Programmer Syneos Health is a leading fully-integrated life sciences services ... Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you ...
Supporting product development and engineering transformation initiatives by gathering business requirements and translating them into functional requirements and user stories * Defining and ...
Supporting product development and engineering transformation initiatives by gathering business requirements and translating them into functional requirements and user stories * Defining and ...
Supporting product development and engineering transformation initiatives by gathering business requirements and translating them into functional requirements and user stories * Defining and ...
Supporting product development and engineering transformation initiatives by gathering business requirements and translating them into functional requirements and user stories * Defining and ...
Analyze electrical and functional data to identify trends, marginalities, and potential failure ... Use engineering lab equipment and testers to characterize device behavior and performance
Analyze electrical and functional data to identify trends, marginalities, and potential failure ... Use engineering lab equipment and testers to characterize device behavior and performance
Analyze electrical and functional data to identify trends, marginalities, and potential failure ... Use engineering lab equipment and testers to characterize device behavior and performance
Analyze electrical and functional data to identify trends, marginalities, and potential failure ... Use engineering lab equipment and testers to characterize device behavior and performance
Mechanical Engineer
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$90K - $110K/yr
Support cross-functional engineering projects and perform additional duties as assigned. Qualifications: * U.S. Citizenship is required by Federal Law * Bachelor's or Master's degree in Mechanical ...
Mechanical Engineer
Boise, ID · On-site
$90K - $110K/yr
Support cross-functional engineering projects and perform additional duties as assigned. Qualifications: * U.S. Citizenship is required by Federal Law * Bachelor's or Master's degree in Mechanical ...
Collaborate with multi-functional engineering teams to resolve process and defect-related issues impacting product performance and reliability. * Perform physical failure analysis to determine ...
Collaborate with multi-functional engineering teams to resolve process and defect-related issues impacting product performance and reliability. * Perform physical failure analysis to determine ...
Collaborate with multi-functional engineering teams to resolve process and defect-related issues impacting product performance and reliability. * Perform physical failure analysis to determine ...
Collaborate with multi-functional engineering teams to resolve process and defect-related issues impacting product performance and reliability. * Perform physical failure analysis to determine ...
Collaborate with multi-functional engineering teams to resolve process and defect-related issues impacting product performance and reliability. * Perform physical failure analysis to determine ...
Collaborate with multi-functional engineering teams to resolve process and defect-related issues impacting product performance and reliability. * Perform physical failure analysis to determine ...
Collaborate with multi-functional engineering teams to resolve process and defect-related issues impacting product performance and reliability. * Perform physical failure analysis to determine ...
Collaborate with multi-functional engineering teams to resolve process and defect-related issues impacting product performance and reliability. * Perform physical failure analysis to determine ...
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Boise, ID · On-site
$90K - $110K/yr
Collaborate with cross-functional engineering teams to improve existing products and develop innovative process solutions. * Research and evaluate emerging technologies, equipment, and manufacturing ...
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The team partners closely with multi-functional engineering groups to deliver innovative, powerefficient, and lowlatency products for a broad range of applications. As a Firmware Engineer, you will ...
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Analyze electrical and functional data to identify trends, marginalities, and failure mechanisms ... Use engineering lab equipment and testers to characterize device behavior and performance
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Design Validation Product Engineer, DEG Technology
Boise, ID · On-site
$122K - $147K/yr
Analyze electrical and functional data to identify trends, marginalities, and failure mechanisms ... Use engineering lab equipment and testers to characterize device behavior and performance
Design Validation Product Engineer, DEG Technology
Boise, ID · On-site
$122K - $147K/yr
Analyze electrical and functional data to identify trends, marginalities, and failure mechanisms ... Use engineering lab equipment and testers to characterize device behavior and performance
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The role requires exceptional Engineering and Design skills, including the ability to manage cross-functional interface within a project team, coordination with TPM Global Engineering Center in India ...
New
Quick apply
The role requires exceptional Engineering and Design skills, including the ability to manage cross-functional interface within a project team, coordination with TPM Global Engineering Center in India ...
New
We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ... Salesforce CPQ, Manager, Functional Transformation Our Deloitte Sales & Service team empowers ...
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Sr IC Packaging Layout Specialist - (100% Remote)
Boise, ID · On-site +1
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Functional Programmer information
See Boise, ID salary details
$11.44 - $16.35
4% of jobs
$16.35 - $21.26
9% of jobs
$24.78 is the 25th percentile. Wages below this are outliers.
$21.26 - $26.16
17% of jobs
$26.16 - $31.07
13% of jobs
The median wage is $33.94 / hr.
$31.07 - $35.98
13% of jobs
$35.98 - $40.89
10% of jobs
$40.89 - $45.80
9% of jobs
$46.72 is the 75th percentile. Wages above this are outliers.
$45.80 - $50.71
9% of jobs
$50.71 - $55.62
7% of jobs
$55.62 - $60.52
6% of jobs
$60.52 - $65.43
4% of jobs
$11
$37
$65
How much do functional programmer jobs pay per hour?
What tech jobs pay $400,000 a year?
What are the key skills and qualifications needed to thrive as a Functional Programmer, and why are they important?
What is the difference between Functional Programmer vs Software Developer?
| Aspect | Functional Programmer | Software Developer |
|---|---|---|
| Credentials | Typically requires knowledge of functional programming languages and paradigms | Requires general programming skills, often with multiple language proficiencies |
| Work Environment | Often works on projects emphasizing pure functions, immutability, and declarative code | Works across various projects, including front-end, back-end, and full-stack development |
| Industry Usage | Common in industries focusing on high reliability, concurrent systems, or data processing | Widely used across all software development sectors |
While both roles involve coding, a Functional Programmer specializes in functional programming principles and languages, focusing on writing pure, immutable code. A Software Developer has a broader scope, working with multiple paradigms and technologies to build diverse applications. The roles often overlap, but the focus and expertise differ based on the programming approach.
What is a functional programmer?
What are some common challenges Functional Programmers face when working on large-scale projects?
Is functional programming still a thing?
Is FP better than OOP?
Deloitte rating
8.1
Based on 90 frontline employees who took The Breakroom Quiz
60th of 148 rated financial services
Job description
CCaaS x AI Manager, Functional Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a functional Manager you will help clients modernize and transform their contact centers using CCaaS and Generative AI-anchored on AWS (for example, Amazon Connect, Amazon Lex, and Amazon Bedrock) and informed by cross-platform capabilities. This role is for a leader who can work effectively across business and technical stakeholders, shape scalable solution approaches, and lead delivery teams through the full lifecycle-from strategy and architecture through build, launch, and adoption.
- Lead AI-enabled contact center transformation workstreams and engagements, translating servicing objectives into solution roadmaps, architecture decisions, and measurable business outcomes.
- Architect and deliver Contact Center AI solutions using GenAI patterns such as prompt engineering, retrieval-augmented generation (RAG), and agent/tool-calling, with appropriate evaluation, governance, and safety controls.
- Partner with clients to define future-state service experiences, operating models, and technology architectures across contact center modernization initiatives.
- Support business development efforts where Contact Center AI is a core component by contributing to scope, estimates, solution storylines, workshops, and executive-level discussions.
- Lead teams in the design, build, test, and deployment of cloud-based contact center solutions, while mentoring practitioners and promoting delivery quality, technical rigor, and adoption at scale.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of experience in consulting and/or industry delivering digital, cloud, and/or contact center solutions.
- 4+ years project experience architecting, building, and supporting cloud-based solutions on AWS.
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Production delivery experience with Amazon Connect, Amazon Lex, and Amazon Bedrock (including streaming patterns, security, monitoring/operations).
- Experience implementing enterprise controls: IAM, network segmentation (VPC), secrets management (Secrets Manager/KMS), and observability (CloudWatch).
- Cross-platform exposure to Google Gemini (API/Vertex AI) and/or Dialogflow, including tool calling, safety controls, quotas/limits, and platform trade-offs.
- Experience leading Contact Center AI use cases end-to-end (design through adoption) and partnering with contact center operations leaders on change management and KPI realization.
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
CCaaS x AI Manager, Functional Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a functional Manager you will help clients modernize and transform their contact centers using CCaaS and Generative AI-anchored on AWS (for example, Amazon Connect, Amazon Lex, and Amazon Bedrock) and informed by cross-platform capabilities. This role is for a leader who can work effectively across business and technical stakeholders, shape scalable solution approaches, and lead delivery teams through the full lifecycle-from strategy and architecture through build, launch, and adoption.
- Lead AI-enabled contact center transformation workstreams and engagements, translating servicing objectives into solution roadmaps, architecture decisions, and measurable business outcomes.
- Architect and deliver Contact Center AI solutions using GenAI patterns such as prompt engineering, retrieval-augmented generation (RAG), and agent/tool-calling, with appropriate evaluation, governance, and safety controls.
- Partner with clients to define future-state service experiences, operating models, and technology architectures across contact center modernization initiatives.
- Support business development efforts where Contact Center AI is a core component by contributing to scope, estimates, solution storylines, workshops, and executive-level discussions.
- Lead teams in the design, build, test, and deployment of cloud-based contact center solutions, while mentoring practitioners and promoting delivery quality, technical rigor, and adoption at scale.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of experience in consulting and/or industry delivering digital, cloud, and/or contact center solutions.
- 4+ years project experience architecting, building, and supporting cloud-based solutions on AWS.
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Production delivery experience with Amazon Connect, Amazon Lex, and Amazon Bedrock (including streaming patterns, security, monitoring/operations).
- Experience implementing enterprise controls: IAM, network segmentation (VPC), secrets management (Secrets Manager/KMS), and observability (CloudWatch).
- Cross-platform exposure to Google Gemini (API/Vertex AI) and/or Dialogflow, including tool calling, safety controls, quotas/limits, and platform trade-offs.
- Experience leading Contact Center AI use cases end-to-end (design through adoption) and partnering with contact center operations leaders on change management and KPI realization.
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US