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Functional Operations Manager Jobs in Charleston, SC

GCT

Shuttle Operations Manager

North Charleston, SC · On-site

$60K/yr

Provide timely operational updates to leadership, dispatch, and cross-functional teams * Support a ... Ability to manage competing priorities with adequate stress tolerance in a fast-paced, 24/7 shuttle ...

INEOS Styrolution

Operations Superintendent

Wando, SC · On-site

... management, staffing, troubleshooting, and operational decision-making to ensure safe and reliable plant performance. * Partner with Operations, Maintenance, and cross-functional teams to prioritize ...

INEOS Styrolution

Operations Superintendent

SC · On-site

... management, staffing, troubleshooting, and operational decision-making to ensure safe and reliable plant performance. * Partner with Operations, Maintenance, and cross-functional teams to prioritize ...

MUSC

Manager, Call Center Operations

Charleston, SC · On-site

... functional areas of a department. Manages two or more professional and support staff including ... key operational goals. Plans, organizes, facilitates, monitors, and evaluates activities and ...

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Functional Operations Manager information

See Charleston, SC salary details

$29K

$59.4K

$110.9K

How much do functional operations manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for functional operations manager in Charleston, SC is $59,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $72,500.00 per year, depending on experience, location, and employer.

What is a functional operations manager?

A Functional Operations Manager is responsible for overseeing the daily operations within a specific department or function of an organization, ensuring that processes run efficiently and objectives are met. They coordinate teams, manage resources, and implement policies to optimize performance. This role often involves analyzing workflows, identifying areas for improvement, and collaborating with other departments to support the organization's overall goals.

How does a functional operations manager typically collaborate with cross-functional teams to drive process improvements?

A Functional Operations Manager frequently works alongside departments such as finance, IT, HR, and supply chain to identify inefficiencies and streamline workflows. This role involves facilitating regular meetings, gathering input from various stakeholders, and translating business needs into actionable plans. Effective communication and project management skills are essential, as the manager must coordinate initiatives, monitor progress, and ensure alignment with organizational goals. Strong collaboration fosters a culture of continuous improvement and helps implement best practices across teams.

What are the key skills and qualifications needed to thrive as a functional operations manager, and why are they important?

To thrive as a Functional Operations Manager, you need strong operational management skills, process optimization abilities, and a relevant degree in business, management, or a related field. Proficiency with enterprise resource planning (ERP) systems, data analytics tools, and project management software is typically required. Excellent leadership, problem-solving, and communication skills help drive team performance and foster cross-functional collaboration. These competencies are essential for ensuring efficient operations, meeting organizational objectives, and adapting to changing business environments.
Functional Operations Manager jobs near you

Shuttle Operations Manager

North Charleston, SC • On-site

GCT
See more jobs at GCTexternal

$60K/yr

Full-time

Re-posted 15 days ago

Job description

About GCT Chauffeured Services


GCT Chauffeured Services is a rapidly growing provider of premier chauffeured transportation solutions catering to corporate America, including contract shuttle services, minibuses, and motor coaches for group transportation. We specialize in delivering luxury, reliability, and unparalleled customer service to our clients. As we continue to expand, we are seeking passionate, detail-oriented, and service-driven individuals to join our dynamic team.


Job Description


The Shuttle Operations Manager is responsible for overseeing the day-to-day shuttle service operations of GCT Chauffeured Services. This role ensures shuttle routes operate safely, on time, and in full compliance with all regulatory standards, while maintaining the highest level of customer satisfaction through operational excellence, leadership, and accountability. All duties are performed in accordance with company policies, practices, and procedures.


Responsibilities


  • Plan, coordinate, and manage daily shuttle routes, schedules, and driver assignments to ensure consistent on-time performance and service reliability
  • Oversee real-time shuttle operations using TripShot and other fleet management systems, making adjustments as needed to maintain service levels
  • Ensure proper driver coverage for all shuttle routes, including backup planning for callouts, delays, and service disruptions
  • Oversee pre-trip and post-trip inspections for all shuttle vehicles to ensure compliance with safety standards
  • Coordinate with maintenance teams to ensure fleet readiness, minimize downtime, and maximize vehicle availability
  • Maintain accurate records across fleet and scheduling systems to ensure data integrity and operational consistency
  • Maintain full knowledge of shuttle contracts, service level agreements, route specifications, and client requirements
  • Train, coach, and develop shuttle drivers and shift leads while supporting driver duties as needed
  • Serve as Manager On Call a minimum of 5 days per month
  • Fill driver roles and operational responsibilities as needed to support service coverage
  • Communicate effectively with clients, vendors, affiliates, and internal teams regarding shuttle operations
  • Serve as the primary escalation point for service issues, including missed wake-up calls and route disruptions
  • Provide timely operational updates to leadership, dispatch, and cross-functional teams
  • Support a high level of customer service by ensuring a consistent, professional, and courteous passenger experience
  • Monitor passenger feedback and implement service improvements aligned with GCT service standards
  • Ensure compliance with DOT and FMCSA regulations, including driver qualification files, hours of service (HOS), IFTA, and tire mileage tracking
  • Maintain accurate and up-to-date compliance documentation for all shuttle operations
  • Coordinate with the Driver & Safety Program Manager to maintain safety standards using Motive and Samba Safety systems
  • Uphold company values of professionalism, accuracy, accountability, and a safety-first culture


Qualifications


  • Ability to manage competing priorities with adequate stress tolerance in a fast-paced, 24/7 shuttle environment.
  • Excellent attention to detail and organizational skills.
  • Decision-making and solution identification abilities required.
  • Advanced computer skills; proficiency in English required.
  • Education: Bachelor’s degree or equivalent experience.
  • Experience: 3–5 years of related transportation or shuttle management experience.
  • CDL preferred; must be willing to obtain within 90 days of hire if required.