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Fulltime Retail Sales Associate Jobs in Normal, IL

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Fulltime Retail Sales Associate information

See Normal, IL salary details

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How much do fulltime retail sales associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for fulltime retail sales associate in Normal, IL is $15.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $16.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a fulltime retail sales associate, and why are they important?

To excel as a Fulltime Retail Sales Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic computer applications is typically required. Outstanding communication, patience, and teamwork help associates engage customers and resolve issues efficiently. These competencies are crucial for delivering positive shopping experiences, driving sales, and supporting smooth store operations.

What does a fulltime retail sales associate do?

A Fulltime Retail Sales Associate assists customers with finding and purchasing products in a retail store. Their responsibilities typically include greeting customers, providing product information, processing transactions, restocking shelves, and maintaining store cleanliness. They may also handle returns or exchanges and contribute to meeting sales goals. As full-time employees, they usually work 35-40 hours per week and may be scheduled for evenings, weekends, or holidays. Strong communication skills and a customer-focused attitude are important for success in this role.

What are some common challenges fulltime retail sales associates face, and how can they overcome them?

Fulltime Retail Sales Associates often encounter challenges such as handling difficult customers, meeting sales targets, and managing busy periods, especially during holidays or sales events. To overcome these, associates can develop strong communication and problem-solving skills, stay organized, and proactively seek feedback from supervisors. Building product knowledge and working closely with team members also helps provide better customer service, making daily tasks more manageable and rewarding.

What is the difference between Fulltime Retail Sales Associate vs Part-Time Retail Sales Associate?

AspectFulltime Retail Sales AssociatePart-Time Retail Sales Associate
Work HoursTypically 35-40 hours per weekFewer hours, usually under 30 hours per week
CredentialsUsually no special certifications requiredUsually no special certifications required
Work EnvironmentSame retail store environment, often with more responsibilitiesSame retail store environment, with fewer responsibilities
Employer UsageCommonly employed full-time for consistent staffingEmployed part-time to supplement staffing needs

Fulltime Retail Sales Associates work more hours and often have greater responsibilities compared to Part-Time Retail Sales Associates. Both roles typically require no special certifications and share the same work environment, but full-timers provide more consistent coverage for retail stores.

What cities near Normal, IL are hiring for Fulltime Retail Sales Associate jobs? Cities near Normal, IL with the most Fulltime Retail Sales Associate job openings:
Fulltime Retail Sales Associate jobs near you
Infographic showing various Fulltime Retail Sales Associate job openings in Normal, IL as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,861 per year, or $15.3 per hour.

LEAD SALES ASSOCIATE-FT in MACKINAW, IL S14470

Dollar General

Mackinaw, IL • On-site

$15.75 - $18/hr

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Dollar General rating

4.0

Company rating: 4.0 out of 10

Based on 4,586 frontline employees who took The Breakroom Quiz

39th of 39 rated national retailers

Job description

Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.
Job Details
GENERAL SUMMARY:
The Lead Sales Associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the Lead Sales Associate include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets. Lead Sales Associates perform the duties of a Sales Associate and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager.
DUTIES and ESSENTIAL JOB FUNCTIONS:
  • Provide superior customer service leadership; greet and assist customers.
  • Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
  • Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
  • Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
  • Assist in implementation and maintenance of planograms.
  • Open and close the store under specific direction of the Store Manager.
  • Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Qualifications
KNOWLEDGE and SKILLS:
  • Effective interpersonal and oral communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planogram and merchandise presentation guides.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Ability to drive own vehicle to the bank to deposit money.

WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
WORKING CONDITIONS:
  • Frequent walking and standing
  • Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
  • Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
  • Occasional climbing (using step ladder) up to heights of six feet
  • Fast-paced environment; moderate noise level
  • Occasional exposure to outside weather conditions
  • Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.

Dollar General Corporation is an equal opportunity employer.
Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details.
New Hire Starting Pay Range: 15.50 - 15.75
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About Dollar General

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What started as a single store is now a 20+ billion dollar Fortune 119 company. With 140,000+ employees and counting, we’re growing fast and so can you. There are endless opportunities for you, including award-winning training programs and career paths in retail, distribution, transportation or corporate. The possibilities are endless!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Goodlettsville, TN, US

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