ZipRecruiter

Log In

2

Full Time Vietnamese Call Center Jobs (NOW HIRING)

JT Services

Call Center Manager

Claremore, OK

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ...

MAP

Call Center Agent

North Richland Hills, TX · On-site

$17/hr

Map Communications is accepting applications in our call center for Full-Time inbound Call Center Agents. We are looking for motivated and performance-driven people. More importantly, we are looking ...

TransCore

Call Center Manager

Union, NJ · On-site

$80K - $99K/yr

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Call Center Manager to join our team in Union, New Jersey. Summary: The Call Center Manager is responsible for overseeing the ...

Schwartz & Associates, P.A.

Be Seen First

Call Center Specialist - Full Time

Tupelo, MS · On-site

$17 - $18/hr

Perform other call center duties as needed. Qualifications: * Minimum requirement: High School Diploma, however, some college experience or degree preferred. * Telemarketing skills a plus. * Prior ...

New

TransCore

Call Center Manager

NJ · On-site

$80K - $99K/yr

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Call Center Manager to join our team in Union, New Jersey. Summary: The Call Center Manager is responsible for overseeing the ...

previous page

Showing results 41-60

All JobsVietnamese Call Center JobsFull Time Vietnamese Call Center Jobs

Full Time Vietnamese Call Center information

See salary details

$10

$17

$25

How much do full time vietnamese call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for full time vietnamese call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Full Time Vietnamese Call Center vs Part Time Vietnamese Call Center?

AspectFull Time Vietnamese Call CenterPart Time Vietnamese Call Center
Work HoursTypically 40 hours/week, full scheduleFewer hours, flexible scheduling
CredentialsBasic customer service skills, language proficiencySame as full-time, often less strict
Work EnvironmentOffice or remote, team-basedSimilar environment, fewer team interactions
Employer UsageCommon in large call centers, BPO companiesUsed by companies needing flexible staffing

Full Time Vietnamese Call Center roles require consistent hours and are suitable for those seeking stable employment, while Part Time roles offer flexibility for students or those with other commitments. Both roles demand similar skills and work environments, but differ mainly in hours and scheduling flexibility.

More about Full Time Vietnamese Call Center jobs
What cities are hiring for Full Time Vietnamese Call Center jobs? Cities with the most Full Time Vietnamese Call Center job openings:
What are the most commonly searched types of Vietnamese Call Center jobs? The most popular types of Vietnamese Call Center jobs are:
What states have the most Full Time Vietnamese Call Center jobs? States with the most job openings for Full Time Vietnamese Call Center jobs include:
What job categories do people searching Full Time Vietnamese Call Center jobs look for? The top searched job categories for Full Time Vietnamese Call Center jobs are:
Full Time Vietnamese Call Center jobs near you

Call Center Manager

JT Services

Claremore, OK

$45K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 hours ago

Job description

Call Center Manager – JT Services (Claremore, OK)

Salary: $45,000–$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry

JT Services is growing fast, and we’re looking for a driven, organized, and people‑focused Call Center Manager to lead our Customer Service Representative (CSR) team. This role is perfect for someone who thrives in a fast-paced environment, loves coaching and developing people, and knows how to turn calls into booked opportunities.

If you’re ready to lead a high-performing team, elevate customer experience, and help drive revenue across multiple service divisions — this is your opportunity.

 
Position Overview

The Call Center Manager oversees daily call center operations, ensuring exceptional customer interactions, strong booking performance, and consistent execution of JT Services’ call processes. You will lead, coach, and develop CSRs, maintain call board health, drive memberships, and support company-wide revenue goals.

 
Key Responsibilities Leadership & Team Development

  • Lead, coach, and develop CSRs to meet KPIs and performance standards

  • Conduct call reviews, coaching sessions, and performance check-ins

  • Maintain staffing levels, scheduling coverage, and call center readiness

  • Build a positive, accountable, customer-focused culture

Operational Excellence

  • Own inbound and outbound call performance

  • Ensure adherence to scripts, call control standards, and customer experience expectations

  • Monitor call queues, call volumes, and response times

  • Maintain a clean, accurate, and green 3‑day call board

Performance & KPI Management

  • Track and report daily, weekly, and monthly KPIs

  • Drive membership sales, outbound follow-ups, and rehash opportunities

  • Identify performance gaps and implement corrective action plans

  • Align call center goals with company revenue targets

Cross-Department Collaboration

  • Work closely with Dispatch to support scheduling and job flow

  • Coordinate with Service Managers to support technician productivity

  • Partner with Marketing to understand lead flow and call demand

  • Communicate trends, issues, and opportunities to leadership

Quality Control & Compliance

  • Ensure accurate customer data entry, job notes, and membership tagging

  • Maintain compliance with call recording standards and privacy requirements

  • Resolve escalated customer concerns before they reach upper management

 
Success Indicators

  • Strong inbound/outbound conversion

  • Monthly membership sales targets achieved

  • 3‑day call board green 90%+

  • High call quality, accuracy, and professionalism

  • Reduced escalations and improved customer satisfaction

  • Strong collaboration with Dispatch and field leadership

 
Required Skills & Qualifications

  • 2+ years of call center leadership experience (home services preferred)

  • Strong understanding of booking rates, call flow, and customer experience

  • Excellent communication, coaching, and conflict-resolution skills

  • Ability to analyze performance data and make informed decisions

  • Proficiency with call center software, scheduling systems, and CRM platforms

  • High level of organization, accountability, and follow-through

 
Compensation

  • Base Salary: $45,000–$65,000/year (depending on experience)

  • Monthly performance bonus based on KPI achievement

  • Benefits package per company policy, including:

    • Medical, Dental, Vision

    • 401(k)

    • Paid Time Off

    • Company-paid wellness perks

    • Birthday PTO

    • Professional development opportunities

    • Team events & company culture focused on growth

 
Ready to Lead a Winning Team?

If you’re passionate about leadership, customer experience, and driving results — JT Services wants to meet you. Apply today and help us elevate the standard of service across Northeastern Oklahoma.