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Full Time Ttec Customer Service Chat Jobs in Virginia

About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects ...

About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects ...

About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects ...

Live chat support

Chester, VA · On-site

$20 - $35/hr

Are you passionate about helping others and delivering exceptional customer service? The Nurse Dolls is looking for a dedicated Live Chat Support Specialist to join our team! Inspired by Dr. Nicole M.

Customer Service Representative

Vinton, VA · On-site

$19.25 - $22.50/hr

Respond to customer and Partner inquiries via phone, email, chat, and ticketing systems. * Assist with questions related to products, orders, payments, promotions, and account services. * Process ...

Customer Service Representative

Vinton, VA · On-site

$19.25 - $22.50/hr

Respond to customer and Partner inquiries via phone, email, chat, and ticketing systems. * Assist with questions related to products, orders, payments, promotions, and account services. * Process ...

Live chat Support

Chester, VA · On-site

$20 - $28/hr

Are you a skilled communicator with a knack for providing exceptional customer service? The Nurse Dolls is looking for a Live Chat Agent to join our team and help us deliver an outstanding experience ...

Remote Customer Service Specialist

Hampton, VA · On-site +1

$16.50 - $21.75/hr

S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Remote Customer Service Specialist

Chesapeake, VA · On-site +1

$16.50 - $21.75/hr

S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

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Full Time Ttec Customer Service Chat information

What is the difference between Full Time Ttec Customer Service Chat vs Full Time Ttec Customer Service Phone?

AspectFull Time Ttec Customer Service ChatFull Time Ttec Customer Service Phone
Work EnvironmentOnline chat platform, text-based communicationPhone calls, verbal communication
Required CredentialsHigh school diploma or equivalent, good typing skillsHigh school diploma or equivalent, good verbal skills
Industry UsageCustomer support via online chat for various companiesCustomer support via phone for various companies
Common Search IntentComparison of chat vs phone customer service rolesComparison of phone vs chat customer service roles

Both roles involve providing customer support but differ mainly in communication method. Chat agents handle text-based interactions online, while phone agents communicate verbally via calls. Credentials are similar, but skills like typing speed are more important for chat roles, whereas verbal communication skills are key for phone roles. Understanding these differences helps job seekers choose the role that best fits their skills and preferences.

What cities in Virginia are hiring for Full Time Ttec Customer Service Chat jobs?

Cities in Virginia with the most Full Time Ttec Customer Service Chat job openings:

Customer Service Representative - Walk In Center

TTEC

Portsmouth, VA • On-site

$15.50/hr

Full-time

Medical, PTO

Re-posted 5 days ago


TTEC rating

5.5

Company rating: 5.5 out of 10

Based on 202 frontline employees who took The Breakroom Quiz

427th of 500 rated business services


Job description

Job Details

Your potential has a place here with TTECs award-winning employment experience. As aCustomer Service Representative working onsite in Portsmouth, VA, youll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

This position requires you to reside within75 milesof Portsmouth, VA. If chosen for the position, you'll be assigned to work onsite on either 4010 Victory Blvd. Suite 150, Portsmouth, VA 23701, or at 1701-C Church St. Norfolk, VA 23504.

What Youll be Doing

Do you have a passion for helping others and giving them peace of mind? Youll have ownership over resolving escalated or complex concerns from customers. Whether its getting answers for customers quickly or resolving their issues with a smile, be it face to face or over the phone, youll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, Youll

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

  • 6 months or more of customer services experience
  • High school diploma or equivalent
  • Computer experience

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community-minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Base wage starting at $15.50 per hour plus performance bonus and opportunities
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://www.ttecjobs.com/en/us-employee-benefitsfor more information.

A Bit More About Your Role

Were committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that cant be taught a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every dayand it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Location/Division Portsmouth Heights, VA Job Requisition 04DBZ
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