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Full Time Roadside Assistance Call Center information

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$10

$17

$25

How much do full time roadside assistance call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for full time roadside assistance call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Full Time Roadside Assistance Call Center vs Part Time Roadside Assistance Call Center?

AspectFull Time Roadside Assistance Call CenterPart Time Roadside Assistance Call Center
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsCustomer service experience, basic technical knowledgeSimilar credentials, often less extensive
Work EnvironmentCall center setting, fast-pacedSimilar environment, flexible scheduling
Industry UsageCommon in automotive and roadside servicesUsed for flexible staffing needs

Full Time Roadside Assistance Call Center roles involve standard full-time hours, consistent schedules, and similar credentials as part-time roles. Part Time Roadside Assistance Call Center positions offer flexible hours with comparable job requirements, suitable for those seeking part-time work in the roadside assistance industry.

What cities are hiring for Full Time Roadside Assistance Call Center jobs?

Cities with the most Full Time Roadside Assistance Call Center job openings:

What are the most commonly searched types of Roadside Assistance Call Center jobs?

The most popular types of Roadside Assistance Call Center jobs are:

What states have the most Full Time Roadside Assistance Call Center jobs?

States with the most job openings for Full Time Roadside Assistance Call Center jobs include:

Full Time Roadside Assistance Call Center jobs near you
Infographic showing various Full Time Roadside Assistance Call Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative - Roadside Assistance

AAA

Coppell, TX • Remote

$20.74/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 284 frontline employees who took The Breakroom Quiz

235th of 315 rated insurance

Job description

Call Center Representative - Roadside Assistance

As a AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads. As part of a fast-paced 24/7 operation, you'll have the rewarding opportunity to deliver a totally satisfying member experience by ensuring members are heard, understood, and given the immediate attention they deserve. To empower you in this crucial role, we provide comprehensive training, equipping you with the knowledge needed to deliver legendary service.

Starting at $18.85 per hour (Plus weekend shift differential of 10% = $20.74 per hour). Fluent in Spanish, a $1.00 increase to hourly rate (fluency test provided). Full-time Afternoon/Evening Shifts including weekends and some holidays. Growth and advancement opportunities.

What You Will Do:

  • Field incoming calls from members requiring emergency roadside assistance including services such as towing, locksmith, fuel, battery, and minor mechanical issues.
  • Understand the nature of the member's distress, ensuring their immediate safety, and document the details promptly and accurately.
  • Maintain a compassionate and composed demeanor, especially during high-intensity calls.
  • Relay critical information to the internal and external teams to expedite the dispatching process.
  • Work collaboratively with the team to ensure the smooth operation of our Emergency Roadside Service.
  • Succeed in a structured environment where performance goals are set and measured, driving member satisfaction.

Work-From-Home Requirements:

  • Dedicated, quiet workspace without interruptions.
  • You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc). Modem/Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.
  • Demonstrated ability to uphold productivity and confidentiality in a remote setting.
  • Regular attendance in virtual team meetings and training sessions.
  • Availability during standard business hours and flexibility for possible shift adjustments.

What You Will Need:

  • Prior customer service experience. Call Center experience is preferred. Bilingual skills, especially in Spanish, are a plus.
  • Ability to provide excellent customer service and thrive in a high-volume call environment.
  • Excellent communication skills, both verbal and written.
  • Empathy and a strong desire to help those in distress.
  • Advanced computer and multi-tasking skills with the ability to talk and type at the same time and navigate multiple systems and screens.
  • Comprehensive understanding of maps, GPS systems, and traffic safety rules.
  • Proficiency in Microsoft Teams and Outlook.
  • High School diploma, GED or equivalent.

Remarkable benefits: Health coverage for medical, dental, vision 401(K) saving plan with company match AND Pension Tuition assistance PTO for community volunteer programs Wellness program Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

What AAA The Auto Club Group employees say

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American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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