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Full Time Retail Jobs in Springfield, IL (NOW HIRING)

PetSmart

Retail Customer Service Lead

Springfield, IL · On-site

$15.76 - $27.59/hr

Paid Time off for full-time associates * Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead ...

PetSmart

Retail Customer Service Lead

Springfield, IL

$16.75 - $18.75/hr

Paid Time off for full-time associates * Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary PetSmart's Experience Lead (Retail Customer Service Lead ...

Sun Com Mobile

Retail Sales Consultant

Taylorville, IL · On-site

$25K - $35K/yr

Must have reliable transportation to location, training and off-site meetings Job Type: Full-time ... Perform as a role model and offer assistance for all new hires and peer Retail Sales Consultants.

Office Depot

Retail Assistant Store Manager

Springfield, IL

$16.25 - $22/hr

In addition, Full-Time Assistant Manager positions must be able to perform External Key Carrier ... Retail, sales, customer facing, and/or supervisory experience preferred * Basic computer skills and ...

Office Depot

Retail Assistant Store Manager

Springfield, IL

$16.25 - $22/hr

In addition, Full-Time Assistant Manager positions must be able to perform External Key Carrier ... Retail, sales, customer facing, and/or supervisory experience preferred * Basic computer skills and ...

Ollie's

Retail Co-Store Manager

Springfield, IL · On-site

$50K - $55K/hr

Minimum of 2 years' retail management experience with a mid to large size retailer * Schedule ... This pay represents the base hourly rate or base annual full-time salary for all positions in the ...

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Full Time Retail information

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How much do full time retail jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for full time retail in Springfield, IL is $15.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $16.68 per hour, depending on experience, location, and employer.

Which retail jobs pay the most?

In retail, management positions such as store managers and district managers tend to have the highest salaries, often exceeding $60,000 annually. Specialized roles like retail buyers, merchandisers, and corporate executives also earn higher wages, especially with experience and larger companies. These roles typically require leadership skills, industry knowledge, and sometimes relevant certifications or advanced education.

What jobs pay 4000 a week without a degree?

Full-time retail jobs typically do not pay $4,000 a week without a degree, as wages are usually based on hourly rates and experience. High earnings in retail may be achieved through management positions, commission-based sales roles, or working in luxury or specialized stores, but these are less common and often require experience or skills. Most jobs offering such high weekly pay are in fields like sales, real estate, or entrepreneurship, which may not require formal degrees but often demand significant experience or performance-based compensation.

What are some common challenges faced by full-time retail employees, and how can they be addressed?

Full-time retail employees often encounter challenges such as managing fluctuating customer demands, standing for extended periods, and handling complex transactions during peak hours. Building strong communication and teamwork skills can help address these issues, as collaborating with colleagues makes it easier to manage busy periods and resolve customer concerns efficiently. Many retailers also offer ongoing training and support to help employees adapt to new products, technologies, and store procedures, making it easier to stay prepared and thrive in a dynamic environment.

Why do so many people quit retail?

Many people quit retail jobs because of low wages, limited advancement opportunities, and demanding schedules that can include long hours and weekend shifts. The physically and emotionally taxing environment often leads to burnout, prompting employees to seek other employment options. High turnover is common in retail due to these factors and the often temporary or part-time nature of positions.

What are full time retail jobs?

Full time retail jobs refer to positions in retail stores where employees work a standard number of hours per week, typically around 35 to 40 hours. These roles can include positions such as cashier, sales associate, stock clerk, or store manager. Full time retail employees are usually eligible for company benefits like health insurance, paid time off, and retirement plans, depending on the employer. The job often involves assisting customers, managing inventory, and maintaining the store’s appearance. Full time retail work can provide stable income and opportunities for advancement within the company.

Can you work full-time in retail?

Full-time retail positions typically require working around 35-40 hours per week, often including evenings, weekends, and holidays. These roles may involve customer service, sales, and inventory management, and often require good communication skills and the ability to stand for long periods.

What are the key skills and qualifications needed to thrive as a Full Time Retail Associate, and why are they important?

To thrive as a Full Time Retail Associate, you need strong customer service skills, basic math abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and merchandising techniques is typically necessary. Outstanding communication, problem-solving, and teamwork skills help you engage customers and support your team effectively. These skills ensure efficient store operations, high customer satisfaction, and a positive shopping environment.

What is the difference between Full Time Retail vs Part Time Retail?

AspectFull Time RetailPart Time Retail
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually no specific certifications requiredUsually no specific certifications required
Work EnvironmentRetail stores, shopping malls, supermarketsRetail stores, kiosks, pop-up shops
Employer UsageCommonly used by retail chains and supermarketsUsed by retail outlets needing flexible staffing

Full Time Retail positions involve longer hours and often provide benefits, while Part Time Retail offers more flexible scheduling with fewer hours. Both roles typically require minimal formal credentials and are found in similar retail environments. The choice depends on your availability and career goals in the retail industry.

What are the most commonly searched types of Retail jobs in Springfield, IL? The most popular types of Retail jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Full Time Retail jobs? Cities near Springfield, IL with the most Full Time Retail job openings:
Full Time Retail jobs near you
Infographic showing various Full Time Retail job openings in Springfield, IL as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,517 per year, or $15.6 per hour.
Retail Customer Service Lead

Retail Customer Service Lead

PetSmart

Springfield, IL • On-site

$15.76 - $27.59/hr

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago

PetSmart rating

6.1

Company rating: 6.1 out of 10

Based on 1,093 frontline employees who took The Breakroom Quiz

22nd of 39 rated national retailers

Job description

Job Description
PetSmart does Anything for Pets - JOIN OUR TEAM!
Retail Customer Service Lead (Key Holder)
About Life at PetSmart
Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be.
Benefits that benefit you
  • Paid Weekly
  • Health & Wellness Benefits
  • 401k Plan with company match
  • Paid Time off for full-time associates
  • Associate discounts
  • Tuition Assistance
  • Career pathing
  • Development opportunities

Job Summary
PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. This role is expected to drive the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results. This role has shared responsibility for the oversight of the safety of people and pets and store cleanliness, merchandising and associate engagement.
Essential Responsibilities
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
  • Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions.
  • Validates completion of assigned operational messages and engagement video compliance.
  • Supports the various Services businesses as needed when the Experience Leader is not available
  • Delegate and validate completion of daily tasks.
  • Leads and directs associates when acting as the Leader on Duty
  • Address and administer associate complaints and grievances.
  • Recognizes and celebrates associates driving overall associate engagement.

Brand Integrity and Overall Store Experience:
  • Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns.
  • Promotes and coordinates store events and marketing for Adoptions, Vet partnerships and Shot Clinics.
  • Responsible for live pet sales and pet adoptions.
  • Supports with monthly live cycle counts, addresses discrepancies.
  • Recommends, informs, and sells merchandise and services and promotes pet parent facing initiatives.
  • Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience
  • Backup to operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies.
  • Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics.
  • Ensures a safe environment for our associates, pets, and pet parents.
  • Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
  • Maintains sales floor, pet training, adoption center, breakroom and restroom cleanliness standards.
  • Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
  • Assists and works in other departments as required. Other duties may be assigned.
  • Follows all company policies and procedures.

Qualifications
  • 2+ years of retail experience in a customer-focused environment.
  • Leadership experience preferred.
  • Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
  • Proficiency in computer applications.
  • Strong written and verbal communication skills.
  • Ability to react under pressure and maintain composure.
  • Strong organizational skills and attention to detail.

Supervisory responsibility
  • No direct reports, however, are expected to guide and support the development of other associates.
  • Provides feedback on associate performance to direct supervisor.
  • Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns.

Essential physical demands and work environment
  • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
  • While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
PetSmart is an Equal Opportunity Employer
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https://benefits.petsmart.com/us/
Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.
Pay Details
$15.76 - 27.59
Pay Rate Type
Hourly

What PetSmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About PetSmart

Sourced by ZipRecruiter

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. With 50,000+ associates nationwide, we foster a culture grounded in integrity, teamwork, and inclusion - where your voice is heard, your efforts are valued and your career can thrive. Together, we make a difference for pets, their people and each other.

Industry

Retail and legal services

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US

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