Full Time Remote Web Hosting Support Jobs (NOW HIRING)

Who We Are

At Bluehost, we believe all small businesses deserve the opportunity to succeed online. Our mission is to give small businesses the confidence to think big. We're the all-in-one platform for small businesses to grow online with powerful simplicity, premium performance, smart tools and human support.

We're looking for a Technical Sales Engineer to partner closely with our Sales organization and help customers evaluate, adopt, and maximize the value of Bluehost's solutions. This role combines technical expertise, customer engagement, and business acumen to support revenue growth and deliver exceptional customer experiences.

What you'll do & how you'll make your mark.Partner with Sales to Drive Revenue

• Collaborate with Account Executives throughout the sales cycle to understand customer business challenges and technical requirements.
• Participate in discovery calls, product demonstrations, and technical evaluations.
• Help qualify opportunities by assessing technical fit and identifying potential implementation considerations.

Deliver Technical Expertise

• Serve as the subject matter expert for Bluehost products, integrations, infrastructure, and platform capabilities.
• Explain complex technical concepts to both technical and non-technical audiences.
• Respond to customer questions regarding architecture, security, integrations, performance, and scalability.

Lead Product Demonstrations

• Deliver compelling, customized product demonstrations aligned to customer use cases and business objectives.
• Develop proof-of-concept environments and technical presentations when needed.
• Showcase how Bluehost solutions solve customer challenges and drive business outcomes.

Design Customer Solutions

• Evaluate customer requirements and recommend optimal product configurations.
• Collaborate with Product, Engineering, Customer Success, and Professional Services teams to develop solutions for unique customer needs.
• Document technical requirements and solution recommendations.

Support Sales Enablement

• Create and maintain technical sales materials, demo environments, and solution documentation.
• Provide training and guidance to Sales teams on product capabilities and competitive positioning.
• Share customer insights and market feedback with Product and Engineering teams.

Who you are & what you'll need to succeed.Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business, or related field, or equivalent experience.
• 3+ years of experience in a Sales Engineer, Solutions Engineer, Technical Consultant, or related customer-facing technical role.
• Experience supporting SaaS, hosting, cloud, web services, digital marketing, or technology solutions.
• Strong presentation and communication skills.
• Ability to translate technical concepts into business value.
• Experience working cross-functionally with Sales, Product, and Engineering teams.

Preferred Qualifications

• Experience with web hosting, WordPress, domains, cloud infrastructure, or website management platforms.
• Understanding of APIs, integrations, DNS, website architecture, and related technologies.
• Experience creating technical demonstrations and proof-of-concept solutions.
• Familiarity with CRM systems such as Salesforce and sales engagement tools.

Why you'll love us.

• Work-life balance.Our work is thrilling and meaningful, but we know balance is key to living well.

• We celebrate one another's differences. We're proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees.We have 20 + affinity groups where you can network and connect with employees globally.

• We care about you.We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching401K,Life/AD&D/STD/LTD,TuitionReimbursement, Pet Insurance, Generous vacation policy, and much more!

• Where can we take you?We're fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with Bluehost #OTOD!

The target compensation range for this position is $80,000 to $100,000 annually plus bonus. Individual salaries are determined by various factors, including, but not limited to, a candidate's qualifications, such as skills, education, and experience, as well as internal equity and market conditions.

#LI-SM1 #LI-Remote #Bluehost

Employment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship.

This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.