Hours Position Type: Full-Time, Remote Working Hours: U.S. client business hours About the Role We ... Customer health scoring * Experience creating: * Playbooks * Client decks * Case studies What a ...
Hours Position Type: Full-Time, Remote Working Hours: U.S. client business hours About the Role We ... Customer health scoring * Experience creating: * Playbooks * Client decks * Case studies What a ...
Customer Service Specialist, Motorsports - (Full-time, Remote, USA)
Pleasanton, CA · On-site +1
$19 - $25/hr
Consistently score 95% or higher on Customer Satisfaction Surveys related to the service you ... A modern professional work environment supported through remote work, almost anywhere in the ...
Customer Service Specialist, Motorsports - (Full-time, Remote, USA)
Pleasanton, CA · On-site +1
$19 - $25/hr
Consistently score 95% or higher on Customer Satisfaction Surveys related to the service you ... A modern professional work environment supported through remote work, almost anywhere in the ...
Customer Service Specialist, Motorsports - (Full-time, Remote, USA)
Pleasanton, CA · Remote
$17.50 - $23/hr
Consistently score 95% or higher on Customer Satisfaction Surveys related to the service you ... A modern professional work environment supported through remote work, almost anywhere in the ...
Quick apply
Customer Service Specialist, Motorsports - (Full-time, Remote, USA)
Pleasanton, CA · Remote
$17.50 - $23/hr
Consistently score 95% or higher on Customer Satisfaction Surveys related to the service you ... A modern professional work environment supported through remote work, almost anywhere in the ...
Customer Service Specialist, Motorsports - (Full-time, Remote, USA)
Pleasanton, CA · Remote
$19 - $25/hr
Consistently score 95% or higher on Customer Satisfaction Surveys related to the service you ... A modern professional work environment supported through remote work, almost anywhere in the ...
Customer Service Specialist, Motorsports - (Full-time, Remote, USA)
Pleasanton, CA · Remote
$19 - $25/hr
Consistently score 95% or higher on Customer Satisfaction Surveys related to the service you ... A modern professional work environment supported through remote work, almost anywhere in the ...
Director, Member Experience (Process Improvement) - REMOTE
$96K - $208K/yr
This role will be full-time remote and healthcare/pharmacy experience is highly preferred ... Establishes and reviews performance metrics ("scorecards" and reports) on a regular basis to ensure ...
New
Director, Member Experience (Process Improvement) - REMOTE
$96K - $208K/yr
This role will be full-time remote and healthcare/pharmacy experience is highly preferred ... Establishes and reviews performance metrics ("scorecards" and reports) on a regular basis to ensure ...
New
Full-Time LSAT Tutor
Cambridge, MA · Remote
$60K - $70K/yr
This is a full-time, remote role that can be based anywhere in the United States or Canada , with ... Have passed the LSAT in the 99th percentile (copy of official score report required) * Have a 4 ...
New
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Full-Time LSAT Tutor
Cambridge, MA · Remote
$60K - $70K/yr
This is a full-time, remote role that can be based anywhere in the United States or Canada , with ... Have passed the LSAT in the 99th percentile (copy of official score report required) * Have a 4 ...
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Full-Time LSAT Tutor
Stanton, CA · Remote
$60K - $70K/yr
This is a full-time, remote role that can be based anywhere in the United States or Canada , with ... Have passed the LSAT in the 99th percentile (copy of official score report required) * Have a 4 ...
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Full-Time LSAT Tutor
Stanton, CA · Remote
$60K - $70K/yr
This is a full-time, remote role that can be based anywhere in the United States or Canada , with ... Have passed the LSAT in the 99th percentile (copy of official score report required) * Have a 4 ...
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Full-Time LSAT Tutor
Chicago, IL · Remote
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This is a full-time, remote role that can be based anywhere in the United States or Canada , with ... Have passed the LSAT in the 99th percentile (copy of official score report required) * Have a 4 ...
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Full-Time LSAT Tutor
Chicago, IL · Remote
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This is a full-time, remote role that can be based anywhere in the United States or Canada , with ... Have passed the LSAT in the 99th percentile (copy of official score report required) * Have a 4 ...
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Full-Time LSAT Tutor
Los Angeles, CA · Remote
$60K - $70K/yr
This is a full-time, remote role that can be based anywhere in the United States or Canada , with ... Have passed the LSAT in the 99th percentile (copy of official score report required) * Have a 4 ...
New
Quick apply
Full-Time LSAT Tutor
Los Angeles, CA · Remote
$60K - $70K/yr
This is a full-time, remote role that can be based anywhere in the United States or Canada , with ... Have passed the LSAT in the 99th percentile (copy of official score report required) * Have a 4 ...
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Full-Time LSAT Tutor
New York, NY · Remote
$60K - $70K/yr
This is a full-time, remote role that can be based anywhere in the United States or Canada , with ... Have passed the LSAT in the 99th percentile (copy of official score report required) * Have a 4 ...
New
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Full-Time LSAT Tutor
New York, NY · Remote
$60K - $70K/yr
This is a full-time, remote role that can be based anywhere in the United States or Canada , with ... Have passed the LSAT in the 99th percentile (copy of official score report required) * Have a 4 ...
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Full-Time LSAT Tutor
$60K - $70K/yr
This is a full-time, remote role that can be based anywhere in the United States or Canada , with ... Have passed the LSAT in the 99th percentile (copy of official score report required) * Have a 4 ...
Full-Time LSAT Tutor
$60K - $70K/yr
This is a full-time, remote role that can be based anywhere in the United States or Canada , with ... Have passed the LSAT in the 99th percentile (copy of official score report required) * Have a 4 ...
QA & Training Supervisor (Bilingual - English/Spanish) Position Type: Full-Time, Remote Working ... Maintain consistent QA scoring and evaluation processes * Identify trends, coaching opportunities ...
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Sales Consultant
Lees Summit, MO · Remote
$24K - $125K/yr
... score, and credit reporting--to CLOSE deals and drive results. * Tailor and pitch Credit Law Center ... What We're Looking For: * Full-time remote availability with a 5-day work week (Mon-Fri 8-5 ...
Quick apply
Sales Consultant
Lees Summit, MO · Remote
$24K - $125K/yr
... score, and credit reporting--to CLOSE deals and drive results. * Tailor and pitch Credit Law Center ... What We're Looking For: * Full-time remote availability with a 5-day work week (Mon-Fri 8-5 ...
Customer Experience Associate (Remote)
Los Angeles, CA · On-site +1
$20 - $22/hr
... This is a full time remote role and will report to our Manager of Member Experience. As a key ... Maintain 92% or higher customer satisfaction score The most important skills for the role are*: * 1 ...
Customer Experience Associate (Remote)
Los Angeles, CA · On-site +1
$20 - $22/hr
... This is a full time remote role and will report to our Manager of Member Experience. As a key ... Maintain 92% or higher customer satisfaction score The most important skills for the role are*: * 1 ...
Meet service expectations as outlined in the Service Excellence Scorecard * Meet expectations for ... Remote MA or NH only Target Compensation: $20.50 per hour Schedule: Monday through Friday 11a-8p ...
Meet service expectations as outlined in the Service Excellence Scorecard * Meet expectations for ... Remote MA or NH only Target Compensation: $20.50 per hour Schedule: Monday through Friday 11a-8p ...
Sales, Marketing & Product Management Job Schedule: Full time Remote: Yes General Information: We ... Net Promoter Score. The Account Manager represents the entire range of products, systems and ...
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Role Description Penetration Tester (Mid-Senior) Full-Time Remote (US) As a penetration tester on ... Participate in QA review cycles, providing structured feedback on findings, CVSS scoring accuracy ...
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Bilingual Licensed Customer Service Representative
Austin, TX · On-site +1
$24.04 - $25/hr
... scores, zip codes, and job titles-from the equation. We're a mission, with a business. We believe ... This position is for full time, remote work * Employee Stock Options * Health, dental and several ...
Bilingual Licensed Customer Service Representative
Austin, TX · On-site +1
$24.04 - $25/hr
... scores, zip codes, and job titles-from the equation. We're a mission, with a business. We believe ... This position is for full time, remote work * Employee Stock Options * Health, dental and several ...
... scores, zip codes, and job titles--from the equation. We're a mission, with a business. We believe ... This position is for full time, remote work * Employee Stock Options * Health, dental and several ...
Quick apply
... scores, zip codes, and job titles--from the equation. We're a mission, with a business. We believe ... This position is for full time, remote work * Employee Stock Options * Health, dental and several ...
Customer Service Representative
$16.50 - $22.25/hr
... Type: Full-Time, Remote Working Hours: U.S. Client Business Hours (flexibility for evenings ... CSAT / NPS scores (≥ 90% target) * Ticket backlog within SLA limits * Quality and consistency of ...
Customer Service Representative
$16.50 - $22.25/hr
... Type: Full-Time, Remote Working Hours: U.S. Client Business Hours (flexibility for evenings ... CSAT / NPS scores (≥ 90% target) * Ticket backlog within SLA limits * Quality and consistency of ...
Full Time Remote Polysomnography Scoring information
See salary details
$8.89 - $13.46
2% of jobs
$13.46 - $18.03
2% of jobs
$18.03 - $22.60
17% of jobs
$23.24 is the 25th percentile. Wages below this are outliers.
$22.60 - $27.16
27% of jobs
The median wage is $27.60 / hr.
$27.16 - $31.73
22% of jobs
$33.44 is the 75th percentile. Wages above this are outliers.
$31.73 - $36.30
13% of jobs
$36.30 - $40.87
9% of jobs
$40.87 - $45.43
2% of jobs
$45.43 - $50
4% of jobs
$50 - $54.57
2% of jobs
$54.57 - $59.13
0% of jobs
$8
$30
$59
How much do full time remote polysomnography scoring jobs pay per hour?

Full-time
Re-posted 17 days ago
Job description
Position Type: Full-Time, Remote
Working Hours: U.S. client business hours
About the Role
We're hiring a Customer Success Manager (CSM) / Account Manager to own client relationships, drive product adoption, and protect + grow revenue.
This is not a support-only role.
You will:
- Manage a portfolio of accounts
- Drive onboarding and adoption
- Identify risks early and prevent churn
- Own renewals and expansion opportunities
If you think in terms of retention, expansion, and client value - this role is built for you.
What You'll Own
1. Onboarding & Product Adoption
- Lead onboarding and define success criteria
- Configure accounts and deliver training
- Ensure smooth implementation
- Track early adoption and close gaps
2. Account & Relationship Management
- Manage 20-40 client accounts
- Act as the primary point of contact
- Build strong relationships with stakeholders
- Conduct regular check-ins and strategic calls
3. Proactive Client Engagement
- Monitor usage via:
- Gainsight
- ChurnZero
- Totango
- Identify at-risk accounts early
- Execute re-engagement playbooks
- Deliver Quarterly Business Reviews (QBRs) aligned with ROI
4. Support Coordination & Escalation
- Triage client issues and escalate internally
- Work with product/technical teams for resolution
- Ensure issues are fully resolved and clients are satisfied
5. Revenue Growth & Retention
- Identify upsell and cross-sell opportunities
- Collaborate with sales teams on expansion
- Own renewal pipeline and timelines
- Prepare contracts and ensure smooth renewals
6. Reporting & Feedback Loop
- Track and report:
- Client health
- Usage metrics
- Renewal status
- Capture client feedback and share with product teams
- Improve overall customer experience
What Makes You a Strong Fit
- You think in revenue (retention + expansion), not just support
- You're a strong communicator with executive presence
- You balance:
- Client advocacy
- Business outcomes
- You're proactive - not reactive
- You can manage multiple accounts without dropping the ball
Must-Have Requirements
- 2-3+ years in:
- Customer Success
- Account Management
- Client-facing roles
- Experience with:
- Salesforce or HubSpot
- CS platforms (e.g., Gainsight, ChurnZero, Totango)
- Strong presentation skills (QBRs, demos, client reviews)
- Proven ability to:
- Manage accounts
- Drive renewals
Nice to Have
- 3-5 years CSM/AM experience with revenue targets
- SaaS, B2B tech, or professional services background
- Familiarity with:
- NPS / CSAT
- Customer health scoring
- Experience creating:
- Playbooks
- Client decks
- Case studies
What a Typical Day Looks Like
- Review dashboards for:
- At-risk accounts
- Growth opportunities
- Conduct client calls (onboarding, check-ins, QBRs)
- Coordinate internally with:
- Support
- Product
- Sales
- Track renewals and expansion opportunities
- Update CRM and health scores
- Prepare insights and recommendations
In short:
You ensure customers see value, stay, and grow.
Key Metrics (KPIs)
- Net Revenue Retention (NRR) ≥ 100%
- Renewal rate ≥ 90-95%
- Expansion / upsell revenue
- Client health score improvement
- NPS / CSAT performance
Why This Role Stands Out
- Direct ownership of revenue retention + growth
- High-impact role across product, sales, and customer experience
- Strong exposure to client strategy and decision-making
- Opportunity to build long-term client relationships
- Remote flexibility with structured expectations
Interview Process
- Initial Phone Screen
- Video Interview
- Practical Task (QBR / account strategy scenario)
- Client Interview
- Offer & Background Verification
Apply Now
If you're someone who:
- Builds strong client relationships
- Thinks in retention and expansion
- Drives outcomes, not just activity
This role is a strong fit.