Full Time Remote Desktop Support Engineer Jobs in Raleigh, NC

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The Opportunity

Join Hitachi Energy as an Engineering Tools & Design Automation Engineer and help transform the way transformer components are designed, configured, and delivered. In this role, you'll serve as a key contributor to the development, maintenance, and continuous improvement of engineering configuration tools, design automation systems, and digital engineering processes supporting our North America Transformer Components business.

You'll collaborate with engineering, manufacturing, product management, and IT teams to improve engineering efficiency, standardize design practices, and capture critical product knowledge in scalable digital solutions. Your work will directly support the design and manufacture of bushings, tap changers, fuses, switches, and other transformer components while enabling faster product development, greater consistency, and improved customer responsiveness.

This position offers a unique combination of engineering, software development, and continuous improvement responsibilities. Much of the role will focus on engineering tools and design automation, while also supporting Design to Value (DtV), product standardization, New Product Introduction (NPI), and continuous improvement initiatives that drive long-term business success.

How You'll Make an Impact

• Develop, maintain, and enhance engineering configurators, design automation tools, and digital engineering applications used across the transformer components portfolio.

• Create and maintain product rules, calculations, configuration logic, engineering databases, templates, and automated workflows.

• Collaborate with product experts to capture engineering knowledge and translate design requirements into scalable and maintainable digital solutions.

• Improve engineering productivity through automation, standardization, digitalization, and process improvement initiatives.

• Support the integration of engineering tools with CAD, PLM, ERP, and other enterprise systems.

• Validate and test engineering applications to ensure accuracy, reliability, and alignment with product requirements.

• Develop technical documentation, training materials, and user guides for engineering systems and processes.

• Provide technical support and training to engineering teams utilizing design tools and configurators.

• Support New Product Introduction (NPI) activities by deploying new products and engineering knowledge into configuration and automation systems.

• Contribute to Design to Value (DtV) initiatives through product standardization, process optimization, and cost-reduction projects.

• Drive continuous improvement of engineering processes, data quality, and design governance practices.

• Stay current with emerging technologies in design automation, engineering software development, AI-enabled engineering tools, and digital engineering methodologies.

• Support the development of long-term digital engineering roadmaps and best practices.

• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Computer Engineering, Software Engineering, or a related technical discipline.

• Experience developing, supporting, or enhancing engineering software tools, configurators, automation systems, or technical applications.

• Experience working with CAD, PLM, ERP, product data management, or engineering configuration platforms.

• Working knowledge of programming or scripting languages such as Python, C#, VBA, SQL, JavaScript, or similar technologies.

• Strong analytical and problem-solving skills with the ability to translate engineering requirements into practical digital solutions.

• Experience working with engineering calculations, product structures, configuration rules, technical specifications, or product development processes.

• Ability to work effectively across engineering, manufacturing, IT, and business functions.

• Strong communication and documentation skills.

• Self-driven, collaborative, and results-oriented work style.

• Preferred: experience with product configurators, design automation tools, CPQ systems, or rule-based engineering applications.

• Preferred: experience with Creo, Windchill, SAP, or similar engineering platforms.

• Preferred: experience supporting industrial products, power equipment, transformer components, or manufacturing environments.

• Preferred: experience with Design to Value (DtV), Lean Manufacturing, Six Sigma, DFM/DFA, or continuous improvement methodologies.

• Preferred: experience with database development, systems integration, reporting tools, or engineering data governance.

More About Us

• We empower our people with opportunities to innovate, grow, and build expertise within a global engineering organization.

• We invest in digital engineering capabilities that improve customer value, product quality, and operational performance.

• We foster an inclusive, collaborative, and flexible work environment where diverse perspectives drive innovation.

• We are committed to advancing a sustainable energy future by developing technologies that improve the reliability and efficiency of the world's power infrastructure.

• Background Screening and Security Checks
  As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

  For certain roles-particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions-additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

  The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Equal Employment Opportunity

Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals

with disabilities.

Accessibility and reasonable accommodation

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.