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Full Time Remote Customer Support Representative Jobs in Goleta, CA

InsuraTec

Sales Representative (Remote)

Isla Vista, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... This is a full-time opportunity for those ready to commit to a career of growth and achievement. If ...

InsuraTec

Sales Representative (Remote)

Goleta, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... This is a full-time opportunity for those ready to commit to a career of growth and achievement. If ...

InsuraTec

Sales Representative (Remote)

Ventura, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... This is a full-time opportunity for those ready to commit to a career of growth and achievement. If ...

HMG Careers

Sales Representative Remote

Ventura, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Isla Vista, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Isla Vista, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Santa Barbara, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Isla Vista, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Los Olivos, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Buellton, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Support Representative JobsFull Time Remote Customer Support Representative JobsFull Time Remote Customer Support Representative Jobs in Goleta, CA

Full Time Remote Customer Support Representative information

See Goleta, CA salary details

$10

$20

$29

How much do full time remote customer support representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for full time remote customer support representative in Goleta, CA is $20.28, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.55 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Customer Support Representative vs Full Time Remote Technical Support Specialist?

AspectFull Time Remote Customer Support RepresentativeFull Time Remote Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentHome office, customer interaction via phone, chat, emailHome office, technical issue resolution, often more specialized tools
Employer & Industry UsageCustomer service departments across various industriesIT, tech companies, software providers
Search & Comparison IntentUnderstanding roles, applying for customer support jobsTechnical troubleshooting, specialized support roles

While both roles are remote and involve assisting clients, the Customer Support Representative focuses on general customer inquiries and service, whereas the Technical Support Specialist handles technical issues requiring specific technical skills and certifications. Your choice depends on your technical expertise and career focus.

What are popular job titles related to Full Time Remote Customer Support Representative jobs in Goleta, CA?

For Full Time Remote Customer Support Representative jobs in Goleta, CA, the most frequently searched job titles are:

What job categories do people searching Full Time Remote Customer Support Representative jobs in Goleta, CA look for?

The top searched job categories for Full Time Remote Customer Support Representative jobs in Goleta, CA are:

What cities near Goleta, CA are hiring for Full Time Remote Customer Support Representative jobs?

Cities near Goleta, CA with the most Full Time Remote Customer Support Representative job openings:

Full Time Remote Customer Support Representative jobs near you
Infographic showing various Full Time Remote Customer Support Representative job openings in Goleta, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,185 per year, or $20.3 per hour.

Customer Support Representative II

PayJunction

Santa Barbara, CA • On-site, Remote

$26 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

We are seeking a Customer Support Representative II to provide industry-leading customer support for our customers and ensure that all stakeholder requirements are met including those for our Sales, Underwriting, Risk, Engineering, and Accounting teams.
Why PayJunction?
PayJunction is relentless and emphatic about helping others. We exist to drive the success of our partners. Specifically, the developers who connect to us, businesses who process payments through us, and all of our team members who work with us at PayJunction.
We believe dreams inspire people to start a business, and others to partner with them. While building dreams, entrepreneurs and business professionals will face many challenges along the way. We believe great partners can make all the difference.
We are your dream partner.
Your success is our success.
Our dream is to help you realize yours.
We exist to drive the success of our partners. We do this by fundamentally changing the way you transact with others. We just happen to make great payment systems. If you love helping others succeed, in a culture that celebrates perfecting your craft, consider partnering with us.
Location
PayJunction takes a Flex First approach to work environments. This means that our team members can choose to work from our Santa Barbara office or remotely from home. We ensure that everyone has the resources and equipment to work where they feel most productive. We trust our teams to make the best decision for their work environment. All PayJunction employees must reside in one of the following states: CA, IL, TX, MN, CO, GA, CT, MA, or NY.
Mission
Our Customer Support team's mission is to provide industry-leading customer service and technical support. We work as a team to empower our clients to succeed by providing them with the support and resources they need to take full advantage of our platform. We deliver prompt and accurate answers and solutions for our clients and we work closely with all departments to provide effective solutions to any issues that arise.
Vision
PayJunction's Customer Support team provides award-winning customer service and technical support that achieves perennial success by focusing on the core values that shape the way PayJunction does business.
Responsibilities
  • Respond to incoming phone calls and support tickets, ensuring timely and effective resolution within established service level agreements (SLAs).
  • Manage internal "Admin" tickets, addressing issues such as rejected transactions, fraud alerts, and maintenance errors.
  • Guide new merchants through the onboarding process, providing clear instructions on how to use PayJunction and ensuring proper setup of partner software.
  • Accurately set up new accounts, assess for merges, additional TIDs, and configurations, while maintaining up-to-date records of customer interactions.
  • Ensure that relevant teams are included in communications and that stakeholder requests are addressed promptly.

Qualifications
  • 3-4 years of experience in the payments industry, with a general understanding of merchant accounts and payment processing.
  • ETA CPP certification is a plus.
  • Demonstrated history of clear and effective verbal and written communication, with a customer-focused approach.
  • Familiarity with Zendesk or similar customer service platforms is a plus.
  • Familiarity with Salesforce is a plus.
  • Comfortable using technology, including computers, software programs, and mobile apps.

About PayJunction
Founded in 2000 by three UCSB graduates, PayJunction has grown from a bootstrapped startup to a recognized and respected leader in the payments industry. PayJunction processes more than $12 billion dollars annually for thousands of businesses with solutions that make it easy to accept credit and debit card payments in-store, online, and on-the-go.
Our people-first culture values long-term relationships over short-term profits. Honesty and integrity are part of every interaction with partners, customers and employees. We foster a collaborative work environment, where creative ideas are welcomed, teams are inspired, and success is celebrated. PayJunction is a place where you can find experienced mentors and supportive friends who are committed to your growth.
Total Rewards Plan
  • Health, dental, and vision paid 100% by company for you and your dependents
  • 401k with 6% match
  • FSA and Dependent Care FSA
  • Long-term & short-term disability coverage for you paid 100% by company
  • 8 paid company holidays per year
  • 2 paid floating holidays per year
  • 1 paid volunteer day per year
  • Paid Time Off
  • Home office equipment stipend
  • Annual Learning Stipend
  • Quarterly "fun budgets" for team bonding events
  • Opportunity to be part of a company that is changing a whole industry
  • Opportunity for growth within the company
  • Opportunity for remote, in-office, or hybrid work

Office Environment
  • The opportunity to choose the work environment that best suits you - remote, in-office, or hybrid.
  • All remote & hybrid team members can enjoy:
    • Company-provided equipment for your home office
    • An equipment allowance for home office essentials
    • Free instructor-led yoga classes via Zoom
    • The opportunity to work at one of Glassdoor's Top 30 Best Places to Work in the US, 2020!
  • Those who choose to come into the office can look forward to:
    • Bright and open offices in downtown Santa Barbara
    • Stocked snack kitchens
    • Collaborative work spaces with Herman Miller chairs, height-adjustable desks, and a large 32-inch monitors
    • Dog-friendly office

Company Values
  • Build the Dream
  • Put People First
  • Value Long Term Relationships Over Short Term Profit
  • Make it Simple
  • Be Data Driven
  • Own It

The hourly rate range for this role is $28-30/hr plus our Total Reward Benefit package. Actual hourly rate offered will vary depending on factors including but not limited to: education, experience, skills and qualifications.
PayJunction is an equal opportunity employer. We strive to create a work environment where people from all backgrounds and identities thrive. We firmly believe that more diversity and inclusion in our workforce creates a stronger team, product, and culture.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. PayJunction reserves the right to conduct background and/or credit checks on all of its potential employees.

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