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Full Time Remote Customer Service Supervisor Jobs in Madison, AL

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Full Time Remote Customer Service Supervisor information

See Madison, AL salary details

$22K

$52K

$90.5K

How much do full time remote customer service supervisor jobs pay per year?

As of Aug 31, 2026, the average yearly pay for full time remote customer service supervisor in Madison, AL is $51,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $62,700.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Remote Customer Service Supervisor vs Customer Service Team Lead?

AspectFull Time Remote Customer Service SupervisorCustomer Service Team Lead
CredentialsHigh school diploma or equivalent; experience in customer service; leadership skillsSimilar credentials; often promoted from customer service roles
Work EnvironmentRemote, overseeing customer service teams virtuallyTypically in-office or hybrid, leading teams directly
Employer & Industry UsageCommon in call centers, retail, tech companiesUsed across various industries, often in retail and service sectors
Search & Comparison IntentUnderstanding supervisory roles in remote customer serviceComparing team leadership responsibilities in customer service

The Full Time Remote Customer Service Supervisor manages customer service teams remotely, focusing on performance and support quality. The Customer Service Team Lead often has similar responsibilities but may work onsite or in a hybrid setting, directly leading team members. Both roles require customer service experience and leadership skills, but the supervisor role emphasizes remote management and oversight.

What are popular job titles related to Full Time Remote Customer Service Supervisor jobs in Madison, AL?

For Full Time Remote Customer Service Supervisor jobs in Madison, AL, the most frequently searched job titles are:

What job categories do people searching Full Time Remote Customer Service Supervisor jobs in Madison, AL look for?

The top searched job categories for Full Time Remote Customer Service Supervisor jobs in Madison, AL are:

What cities near Madison, AL are hiring for Full Time Remote Customer Service Supervisor jobs?

Cities near Madison, AL with the most Full Time Remote Customer Service Supervisor job openings:

Full Time Remote Customer Service Supervisor jobs near you
Infographic showing various Full Time Remote Customer Service Supervisor job openings in Madison, AL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $51,965 per year, or $25 per hour.

Remote Customer Service Representative

WellSky

Huntsville, AL • Remote

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

WellSky rating

7.3

Company rating: 7.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

181st of 247 rated software companies

Job description

The Sleep Coach is responsible for conducting outbound calls to patients to facilitate CPAP supply reorders. The scope of this job includes actively promoting and selling CPAP equipment while ensuring compliance, satisfaction, and retention through effective outreach and relationship building. ​We are looking for ambitious, highly motivated individuals who want to be a part of a fast-paced, rapidly growing organization. Applicants must be customer-focused, have the ability to multi-task, and possess exceptional time management and phone skills.

If you're interested in joining our team, please see additional details below and apply today!

Hours & Location:

  • This is a remote, full-time position. Candidates must be able to work 40+ hours per week.
  • Candidates must reside in one of the following states: Georgia, Alabama, Tennessee, North Carolina, Louisiana, or Texas.
  • For all offered candidates, the necessary equipment will be shipped to your home before your start date.

Pay:

  • As a Sleep Coach, you'll start at $15 per hour.
  • After one year, pay increases to to $16 per hour.

Key Responsibilities:

  • Contact assigned patients quarterly to facilitate CPAP supply reorders with the goal of achieving a 50% reorder rate while ensuring patients' continued compliance and satisfaction.
  • Promote the sale of replacement masks, cushions, seals, and filters with a target of achieving 80% of orders to include a mask and 75% to include seals.
  • Utilize effective outreach strategies to assess patient usage and satisfaction with their equipment thus maximizing patient engagement in the S3 program.
  • Verify and update patient records, including insurance details, to ensure accurate and up-to-date information.
  • Maintain professionalism and efficiency in all patient interactions, including promptly returning voicemails within two hours, adhering to high standards of phone etiquette, and fostering positive patient relationships.
  • Efficiently navigate the platform to process orders according to client-specific procedures.
  • Perform other job duties as assigned.

Required Qualifications:

  • GED or High School Diploma

Job Expectations:

  • Willing to work additional or irregular hours as needed
  • Must work in accordance with applicable security policies and procedures to safeguard company and client information
  • Must be able to sit and view a computer screen for extended periods of time

Company Description

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

Medical with Rx, dental, and vision benefits
Mental Health support through EAP
Paid time off, plus paid holidays
100% vested 401(K) retirement plans

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