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Full Time Remote Chat Support Jobs in Georgia (NOW HIRING)

SAIC

ATL Remote Pilot Operator

Hapeville, GA · On-site +1

We are looking for Full time, Remote Pilot Operator (RPO) candidates to join the SAIC Controller Training Solutions (CTS) team at the Atlanta ATCT (ATL) in Hapeville, GA, supporting air traffic ...

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Full Time Remote Chat Support information

What is a full time remote chat support?

A Full Time Remote Chat Support job involves assisting customers or clients via online chat platforms from a remote location, typically from home. Employees in this role handle inquiries, troubleshoot issues, and provide information or guidance regarding a company's products or services. The position usually requires strong written communication skills, problem-solving abilities, and familiarity with computer systems. Working full time means the employee works a standard number of hours per week, often with a set schedule. This role is popular for those seeking flexibility and the ability to work outside a traditional office setting.

What are the key skills and qualifications needed to thrive as a full time remote chat support?

To thrive as a Full Time Remote Chat Support specialist, you need strong written communication skills, fast and accurate typing, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing tools is typically required. Patience, empathy, and the ability to multitask under pressure are standout soft skills for this role. These competencies ensure efficient, high-quality customer service and help maintain customer satisfaction in a remote environment.

What are some common challenges faced by full time remote chat support, and how can they be managed?

Full-time remote chat support agents often face challenges such as maintaining focus during back-to-back conversations, managing high volumes of simultaneous chats, and ensuring clear communication without the benefit of face-to-face cues. To manage these challenges, it’s important to create a dedicated workspace, use productivity tools to organize tasks, and regularly review company resources and FAQs for accurate responses. Proactive communication with team members and supervisors also helps in sharing best practices and staying updated on product changes.

What are the most commonly searched types of Remote Chat Support jobs in Georgia?

The most popular types of Remote Chat Support jobs in Georgia are:

What cities in Georgia are hiring for Full Time Remote Chat Support jobs?

Cities in Georgia with the most Full Time Remote Chat Support job openings:

Full Time Remote Chat Support jobs near you

Advanced Inpatient Coder Specialist (REMOTE)

BayCare Health System

Columbus, GA • On-site, Remote

$19.50 - $23.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

BayCare Health System rating

7.5

Company rating: 7.5 out of 10

Based on 401 frontline employees who took The Breakroom Quiz

236th of 887 rated healthcare providers

Job description

BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area.
Position Details:
  • Location: Remote (must reside in the state of Florida, Georgia, North Carolina, South Carolina)
  • Status: Full time (non-exempt)
  • Shift: 7:00 AM to 3:30 PM
  • Days: Monday through Friday

The Advanced Inpatient Coding Specialist is a full-time remote position.
Sign on bonuses available!
Responsibilities:
  • The Medical Records Advanced Inpatient Coding Specialist analyzes the multi day, multi-specialty complex documentation for inpatient encounters to assign integrated diagnosis and procedural code using ICD-10-CM and ICD-10-PCS coding systems.
  • Works in conjunction with the medical staff consensus for accurate assignment of intricate diagnoses such as malnutrition and sepsis.
  • Formulates physician queries and monitors bill hold reports. Serves as a liaison to Clinical Documentation Specialist Team and Quality Department for ICD-10 inpatient encounters for accurate code and MSDRG assignments as well as PSI/HAC reviews.
  • Strong utilization of anatomy, pathophysiology, and pharmacology knowledge for accurate code assignments.
  • Assists Manager/Director with mentoring/training of Coder I, Coder II and Coder III team members and clinical practice students from various colleges.

Why BayCare?
Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. That is why you will thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.
BayCare offers a competitive total reward package including:
  • Benefits (Health, Dental, Vision)
  • Paid time off
  • Tuition reimbursement
  • 401k match and additional yearly contribution
  • Yearly performance appraisals and team award bonus
  • Community discounts and more
  • AND the Chance to be part of an amazing team and a great place to work!

Certifications and Licensures:
  • Required: Certified Coding Specialist (CCS)
  • Preferred: RHIT (Health Information) in addition to the required CCS

Education:
  • Required: high school diploma or equivalent
  • Preferred: associate degree in Health Information Technology

Experience:
  • Required: 5 years Acute Care
  • Required: 3 years Inpatient Coding

Equal Opportunity Employer Veterans/Disabled

What BayCare Health System employees say

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