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Full Time Remote Call Center Jobs in Calgary, AB

AO Globe Life

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Entry Level Benefits Sales Representative (100% Remote)

Calgary, AB · Remote

CA$60K - CA$80K/yr

  • Medical

  • Dental

  • Vision

  • Life

Entry Level Benefits Sales Representative (100% Remote) AO Globe Life | Full-Time | Remote ... Experience in customer service, retail, hospitality, sales, call centers, education, or other ...

New

Miratech

Genesys Cloud Architect

Calgary, AB · Remote

  • Medical

... contact center solutions * Strong knowledge of: IVR, call flows, and routing strategies ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

JSB Employment Law

Lawyer

Calgary, AB · Remote

CA$80K - CA$140K/yr

Employment Lawyer (3-5 Years' Call) Location: Remote, Calgary, Alberta Position: Full-Time About the Opportunity We are seeking a motivated and client-focused Employment Lawyer with 3-5 years of call ...

WSP

Automation Lead

Calgary, AB · On-site +1

CA$135K - CA$179K/yr

This role puts you at the centre of digital delivery and operational excellence. As an Automation ... The brightest engineers, advisors and scientists from across the globe call WSP home. Proudly ...

WSP

Automation Lead

Calgary, AB · On-site +1

CA$135K - CA$179K/yr

This role puts you at the centre of digital delivery and operational excellence. As an Automation ... The brightest engineers, advisors and scientists from across the globe call WSP home. Proudly ...

All JobsCall Center JobsFull Time Remote Call Center JobsFull Time Remote Call Center Jobs in Calgary, AB

Full Time Remote Call Center information

What is the difference between Full Time Remote Call Center vs Customer Service Representative?

AspectFull Time Remote Call CenterCustomer Service Representative
Work EnvironmentRemote, call-basedRemote or on-site, varied
Required SkillsCommunication, problem-solving, computer literacyCommunication, patience, product knowledge
CertificationsNone typically required, some roles may prefer customer service certificationsNone typically required
Industry UsageCommon in telecommunication, retail, techCommon across many industries including retail, healthcare, finance

Full Time Remote Call Center roles focus on handling high-volume customer calls remotely, often requiring specific call handling skills. Customer Service Representatives may work remotely or on-site, providing support across various channels. While both roles emphasize communication skills, the call center role is more specialized in call management, whereas customer service reps may handle multiple communication methods. Both roles are vital in customer support and share similar credential requirements, making them closely related in the industry.

What are the key skills and qualifications needed to thrive as a full time remote call center representative?

To thrive as a Full Time Remote Call Center Representative, you need strong communication skills, active listening abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and ticketing platforms is typically required. Exceptional patience, problem-solving skills, and self-motivation help individuals excel in remote, customer-facing environments. These skills ensure efficient customer service, high satisfaction rates, and effective performance in a remote work setting.

What are some common challenges faced by full time remote call center employees, and how can they be managed?

Full-time remote call center employees often face challenges such as maintaining focus in a home environment, managing high call volumes, and preventing feelings of isolation. To overcome these, it's important to create a dedicated, quiet workspace, establish a consistent daily routine, and make use of company-provided tools for communication and collaboration. Many companies also offer regular team meetings and virtual check-ins to ensure employees stay connected and supported.

What is a full time remote call center?

A Full Time Remote Call Center job involves handling customer service, sales, or support calls from home or another remote location, rather than working in a traditional office or call center environment. Employees typically use computers, headsets, and specialized software to communicate with customers, resolve issues, and document interactions. These roles require strong communication skills, reliability, and the ability to work independently while meeting performance metrics and schedules set by the employer.

What are the most commonly searched types of Remote Call Center jobs in Calgary, AB?

The most popular types of Remote Call Center jobs in Calgary, AB are:

Full Time Remote Call Center jobs near you

Entry Level Benefits Sales Representative (100% Remote)

AO Globe Life

Calgary, AB • Remote

CA$60K - CA$80K/yr

Full-time

Medical, Dental, Vision, Life

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Entry Level Benefits Sales Representative (100% Remote)

AO Globe Life | Full-Time | Remote | Training Provided | Weekly Pay

Help People Understand Their Benefits From Home

What does this job actually look like?

You’ll spend your day speaking with clients who have questions about their available insurance benefits. Through scheduled phone and virtual appointments, you’ll learn what they need, explain their options in straightforward terms, and help them take the appropriate next step.

This is an entry-level sales opportunity, so you do not need previous insurance experience to apply. You’ll receive training on the products, sales process, and systems used in the role.

Your Day-to-Day

You’ll be responsible for:

  • Meeting with clients through scheduled phone or video appointments
  • Learning about each client’s situation and coverage needs
  • Explaining available benefit and insurance options
  • Answering questions and providing clear information
  • Helping clients complete applications and enrollment steps
  • Following up with clients when additional information is needed
  • Keeping accurate notes and client records
  • Participating in virtual team meetings, training, and coaching

What Makes This Different

You won't be expected to:

  • Go door to door
  • Travel to meet clients
  • Make random in-person sales visits
  • Build a sales territory from scratch

The position is designed around scheduled client conversations handled remotely.

You May Be a Good Fit If You...

  • Enjoy talking with and helping people
  • Can explain information clearly without making it complicated
  • Are comfortable asking questions and listening to clients
  • Can stay organized when managing multiple appointments
  • Are comfortable working independently from home
  • Can use basic computer, email, phone, and video-conferencing tools
  • Are open to coaching and willing to learn a sales process

Previous experience in insurance is not required.

Experience in customer service, retail, hospitality, sales, call centers, education, or other people-focused roles can be helpful, but we also consider candidates who are new to the field.

What We Provide

  • 100% remote work environment
  • Structured training for new representatives
  • Ongoing coaching and support
  • Weekly pay
  • Commission-based compensation
  • Uncapped earning potential
  • Health benefits
  • Recognition and incentive programs
  • Opportunities for professional and leadership growth
  • Scheduled client appointments
  • No door-to-door sales
  • No required in-person client meetings

About AO Globe Life

AO Globe Life is part of Globe Life and works with individuals and families seeking life insurance and supplemental health benefits. Our remote representatives work directly with clients while receiving training and support throughout their development.

Ready to Learn the Role?

If you’re looking for an opportunity where communication, consistency, and a willingness to learn can help you build sales experience, we’d like to hear from you.

Apply today for the Entry Level Benefits Sales Representative position.