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Full Time Product Researcher Jobs (NOW HIRING)

Garmin

Product Manager (Dive Applications)

Olathe, KS · On-site

Garmin is seeking a full-time Product Manager at their U.S. headquarters in the Greater Kansas City area. This role involves supporting the definition of new products through market research ...

Tag360

Product Marketing Assistant

Austin, TX · On-site

$40K - $50K/yr

As a full-time Product Marketing Supervisor, you will focus on supervising our marketing platform ... Lead the development and execution of communications and marketing initiatives, including research ...

Amperos Health, Inc

Product Designer

New York, NY · On-site

$200K - $250K/yr

About the role We're looking to bring on our first full-time Product Designer. You'll work very ... Strong product discovery skills and user research experience with B2B and/or healthcare software

Tag360

Product Marketing Assistant

Austin, TX · On-site

$40K - $50K/yr

As a full-time Product Marketing Supervisor, you will focus on supervising our marketing platform ... Lead the development and execution of communications and marketing initiatives, including research ...

OnePointOne, Inc.

Engineering Product Manager

San Jose, CA · On-site

$194K - $201K/yr

We are looking for a full-time product manager to assist in the development of our indoor vertical ... Research and analyze the users & customers to help create personas that will guide future company ...

Instagram

Product Designer, Instagram

San Francisco, CA · Remote

$139K/yr

... researchers. A strong fit for this role has experience navigating undefined problem spaces by ... This posting represents different full-time product design roles across the Instagram organization.

Instagram

Product Designer, Instagram

New York, NY

$170K/yr

... scientists, and researchers. The ideal candidate thrives in ambiguity, moves fluidly between ... This posting represents different full-time Product Design roles across the Instagram organization.

Instagram

Product Designer, Instagram

New York, NY · Remote

$139K/yr

... researchers. A strong fit for this role has experience navigating undefined problem spaces by ... This posting represents different full-time product design roles across the Instagram organization.

Instagram

Product Designer, Instagram

Menlo Park, CA · Remote

$139K/yr

... researchers. A strong fit for this role has experience navigating undefined problem spaces by ... This posting represents different full-time product design roles across the Instagram organization.

Instagram

Product Designer, Instagram

Menlo Park, CA

$170K/yr

... scientists, and researchers. The ideal candidate thrives in ambiguity, moves fluidly between ... This posting represents different full-time Product Design roles across the Instagram organization.

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Full Time Product Researcher information

See salary details

$30K

$113.1K

$164.5K

How much do full time product researcher jobs pay per year?

As of Aug 22, 2026, the average yearly pay for full time product researcher in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

What does a full time product researcher do?

A Full Time Product Researcher is responsible for analyzing market trends, gathering customer insights, and evaluating competitor products to help companies develop or improve their offerings. They conduct research using various methods such as surveys, interviews, and data analysis to identify potential product opportunities and assess the viability of new ideas. Their findings help guide product development teams in making informed decisions that align with customer needs and market demands.

What are the key skills and qualifications needed to thrive as a full time product researcher?

To thrive as a Full Time Product Researcher, you need strong analytical skills, market research experience, and a relevant degree such as in business, marketing, or a related field. Familiarity with data analysis tools like Excel, Google Analytics, and market intelligence platforms, as well as experience with survey and research software, is typically required. Curiosity, critical thinking, and effective communication are essential soft skills that help in identifying trends and presenting actionable insights. These competencies ensure accurate product evaluations and support data-driven decision-making for business growth.

What are some typical challenges full time product researchers face when collaborating with cross-functional teams?

Full Time Product Researchers often collaborate closely with designers, engineers, and marketing teams, which can lead to challenges such as aligning diverse perspectives, communicating complex research findings in actionable ways, and balancing differing priorities or timelines. Building strong relationships and maintaining open communication are key to ensuring insights are integrated effectively into product development. Researchers may also need to advocate for user-centric decisions when other teams are focused on technical feasibility or business objectives.

What is the difference between Full Time Product Researcher vs Part Time Product Researcher?

AspectFull Time Product ResearcherPart Time Product Researcher
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
Employment StatusFull-time employment, benefits usually includedPart-time employment, limited or no benefits
ResponsibilitiesConduct comprehensive market and user research, collaborate with teamsPerform specific research tasks, often on a project basis
CredentialsDegree in related field, experience in research or product developmentSimilar credentials, but may require less experience

Full Time Product Researchers work standard hours with comprehensive responsibilities and benefits, while Part Time Product Researchers focus on specific tasks with flexible hours. Both roles require relevant credentials, but full-time positions typically demand more experience and offer more stability.

What cities are hiring for Full Time Product Researcher jobs?

Cities with the most Full Time Product Researcher job openings:

What are the most commonly searched types of Product Researcher jobs?

The most popular types of Product Researcher jobs are:

What states have the most Full Time Product Researcher jobs?

States with the most job openings for Full Time Product Researcher jobs include:

Full Time Product Researcher jobs near you
Infographic showing various Full Time Product Researcher job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $113,102 per year, or $54.4 per hour.

(1107750) Product Support Engineer

Diversified Services Network, Inc.

Chicago, IL • On-site

$90K - $101K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Product Support Specialist

Onsite-3 days | Peoria, IL or Chicago, IL

Diversified Services Network, Inc. (DSN) is seeking a full-time Product Support Specialist to join our team in your choice of our Peoria, or Chicago, IL offices. We offer a hybrid work model, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!

Position Overview

The Product Support Specialist supports Tier 1 advisors with escalated customer questions by researching answers beyond existing knowledge articles and coordinating with internal resources to move cases toward resolution. This role documents recurring FAQs, monitors SLA progress, and helps drive aging cases to closure while improving support paths and knowledge content.

Key Responsibilities

• Answer Tier 1 handups by reviewing case details, clarifying the customer question, researching using internal resources, and providing clear next steps.

• Document findings, recommended actions, and resolution guidance in the case record.

• Monitor assigned cases, handups, and queues to support timely follow-up and SLA progress.

• Work aging cases by identifying blockers, engaging the right resources, and communicating status until resolved or escalated.

• Partner with internal and supplier resources to resolve questions, improve support paths, and share case trends that strengthen documentation, training, and customer experience.

Team & Work Environment

• Works closely with Tier 1 advisors, supplier support teams, business partners, technical teams, knowledge owners, and workstream leads to clarify ownership and improve the handup experience.

Requirements

Education & Experience

• Bachelor's degree with 1–3 years of experience in customer support, technical support, product support, digital operations, contact center operations, application support, or a related field.

• In lieu of a degree, 4+ years of relevant experience in a related support, operations, or application environment.

Skills & Qualifications

• Experience supporting dealer, customer, or internal business partner inquiries in a queue-based or case-management environment preferred.

• Experience in call center, digital operations, technical support, product support, or case-management environments preferred.

• Experience documenting FAQs, knowledge article feedback, process gaps, or training opportunities.

• Ability to research and interpret support information across systems, knowledge repositories, procedures, and internal resources.

• Strong case management skills, including documenting issue details, actions taken, findings, next steps, and resolution guidance.

• Ability to assess priority, monitor SLA expectations, identify aging-case risks, and take timely follow-up action.

• Comfortable using ITSM, CRM, knowledge management, collaboration, and reporting tools.

• Ability to translate recurring support themes into FAQ, knowledge article, training, or process improvement recommendations.

• Experience with Salesforce, ServiceNow, Microsoft Dynamics 365, or similar ITSM/CRM platforms preferred.

• Experience with digital, dealer, customer, product support, or eCommerce applications preferred.

• Experience using Microsoft products such as Teams, SharePoint, Excel, Power BI, Copilot, or similar productivity and reporting tools preferred.

• Clear written and verbal communication skills, including concise, actionable guidance for Tier 1 advisors and internal partners.

• Strong time management skills to balance handups, aging cases, follow-ups, documentation, and competing priorities.

• Collaborative team mindset with the ability to build trust, ask effective questions, share information, and work across groups.

• Customer-focused problem solving, ownership, attention to detail, and follow-through.

• Ability to work independently while knowing when to escalate, seek clarification, or engage additional resources.

Benefits

  • 401(k)
  • Dental insurance
  • Vision Insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com

Salary expectations: $90,000 - 101,000 annually