Silverton Eye Care is a leading optometry office in the Willamette Valley with an exceptional, dedicated staff. We love our patients and customers, and we strive to be the best at what we do. We are looking for a versatile candidate who is driven and passionate about patient care and the optometry field. Experience with EMRs, patient communication software, and vision insurance is a plus. Optical experience is preferred. If you are a fast learner and eager to join a positive and encouraging team, then please submit your resume and cover letter!
Job Duties:
Answer incoming calls
Demonstrate professional email and texting etiquette
Schedule patients for eye-care services
Enter patient information into our EMR (electronic medical record) in preparation for their examination
Provide other front office support, such as scanning & shredding documents, creating and updating patient files, pulling authorizations from insurance providers, maintaining a clean office and work environment, and other duties as assigned
Conduct measurements using appropriate optical tools
Utilize optical prescription to recommend specific lenses and lens coatings
Assist patients in frame selection, glasses orders, eyeglass repairs and adjustments
Process payments after completed services
Job Requirements:
High School Diploma or GED
Professional, energetic, and flexible attitudeÂ
Personable, empathetic, and ethical customer service
Experience with front office coverage
Good phone and email etiquette
Excellent verbal and written communication
Computer fluency, with ability to learn new platforms quickly
Optician experience is a plus
Knowledge of operating auto-refractor and retinal imaging machines is a plus
Job Type: Full Time ( 8 hour shift, Monday to Friday)
Pay: Dependent on Experience
Benefits:
401(k)
401(k) matching
Health insurance
Dental insurance
Paid time off
Employee discount