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Full Time Life Insurance Call Center Jobs (NOW HIRING)

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Previous call center, healthcare, insurance, or customer service experience preferred * Bilingual ... English/Spanish candidates strongly encouraged to apply Bilingual Administrative Assistant

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The Call Center Specialist will be responsible for all incoming calls including triaging and ... Life insurance * Paid time off * Vision insurance * Flexible Spending Account * Opportunities to ...

Call Center Agent

Las Vegas, NV ยท On-site

$16 - $16.50/hr

... full-time employees including medical, dental, vision, short term/long term disability insurance ... We offer great wage along with benefits that include Health, dental, life, STD, 401(k), Paid Time ...

... full-time employees including medical, dental, vision, short term/long term disability insurance ... We offer great wage along with benefits that include Health, dental, life, STD, 401(k), Paid Time ...

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Full Time Life Insurance Call Center information

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$10

$17

$25

How much do full time life insurance call center jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for full time life insurance call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Full Time Life Insurance Call Center vs Part Time Life Insurance Call Center?

AspectFull Time Life Insurance Call CenterPart Time Life Insurance Call Center
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsSame certifications required as part-time rolesSame certifications required as full-time roles
Work EnvironmentConsistent schedule, full benefitsFlexible schedule, limited benefits
Employer UsageCommon for full-time customer service roles in insuranceOften used for seasonal or supplemental staffing

Full Time Life Insurance Call Center roles offer consistent hours and full benefits, ideal for those seeking stability. Part Time roles provide flexibility with fewer hours and limited benefits, suitable for students or those needing supplemental income. Both roles require similar certifications and work in the same industry environment.

What cities are hiring for Full Time Life Insurance Call Center jobs?

Cities with the most Full Time Life Insurance Call Center job openings:

What are the most commonly searched types of Life Insurance Call Center jobs?

The most popular types of Life Insurance Call Center jobs are:

Full-time Call Center Agent

Rockville, MD โ€ข On-site

$19 - $22/hr

Full-time

Medical, Dental, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Job Summary: We are seeking a dedicated and customer-focused bilingual Spanish-speaking full-time Call Center Agent to join our ophthalmology practice. This role involves handling incoming and outgoing calls, scheduling appointments, verifying insurance, and providing excellent customer service. The ideal candidate will have experience in a medical office or call center environment, with a strong understanding of ophthalmology terminology and patient care procedures. The training will take place in the Rockville office, and this position will be office-based.

 

Key Responsibilities:

  • Answer calls: Answer high-volume incoming calls and assist patients with scheduling, rescheduling, or canceling appointments. 
  • Provide information: Offer information about services and patient account items.
  • Resolve issues: Address patient inquiries and escalate complex issues to the appropriate staff or management.
  • Guide Patients: Guide patients and assist with scheduling appointments based on the doctor's referral.
  • Maintain records: Review patient accounts, update patient demographics, and maintain patient records confidentiality.
  • Collaborate with others: Collaborate with the front desk and clinical teams to ensure seamless patient scheduling and care.
  • Prioritization: Ability to navigate through daily tasks such as completing voicemails, completing appointment confirmations, appointment rescheduling, and assisting with other patient requests.
  • Communication: Relay appropriate information to/from patients to doctors or management.
  • Other Duties as assigned. 

Skills & Qualifications

  • Experience: Prior experience in a medical call center or ophthalmology office is preferred (A minimum of two or more years of experience).
  • Insurance: Prior experience with insurance verification and reading benefits to patients, at least two or more years.
  • Technical Skills: Familiarity with EMR systems such as ModMed/EMA, and multi-line phone systems.
  • Communication: Strong verbal and written communication skills.
  • Customer Service: Excellent patient interaction and problem-solving abilities.
  • Organization: Ability to multitask, manage high call volumes, and prioritize tasks effectively.
  • Bilingual Candidates: Spanish-speaking candidates required.
  • Time-Management: Ability to manage time well and has excellent attendance.
  • Availability: To work Monday – Friday and weekends.

Work Environment

  • Office-based position in a fast-paced medical practice
  • It requires sitting for extended periods and using a headset for calls.

Benefits

  • Health insurance
  • Dental Insurance 
  • Life Insurance
  • Accidental Death & Dismemberment Insurance
  • 401(K)
  • PTO and holidays off
  • Career growth and development