Customer Service RepresentativeThis position is FULLY REMOTE until April 1, 2022. Then it will be a combination of remote work from home and on-site work at the headquarters office in Sunrise, FL
.Just need a Windows 10 PC and fast and reliable internet!
GREAT PAY - UP TO $16.00 per hour, PLUS monthly bonus up to
$200 per month. Position Overview:The Customer Service Representative position allows employees to work with Inbound or outbound calls. The primary responsibility for this position is to make follow-up calls to healthcare providers and respond to inquiries. The company will provide a computer.
Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Gain knowledge and understanding of the company's services and applications.
- Following strict guidelines, processes, and company standards.
- Responding promptly to customer inquiries.
- Communicating and coordinating with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support.
- Providing daily follow-up to ensure customer satisfaction.
- Ability to read from scripts.
- Professional, friendly, and enthusiastic attitude towards customers.
- Ability to make 12-20 outbound calls per hour.
Skills & Experience Requirements: - Prior customer service experience.
- Understanding of standard concepts, practices, and procedures within the technology field.
- Ability to work remotely.
- Have a fast and strong internet connection.
Comprehensive benefits package including: - Comprehensive medical plans with generous company contributions for employees and dependents.
- 401k plan.
- Dental and Vision plans.
- Supplemental/Gap Plans.
- Short and Long-Term Disability insurance.
- 100% company paid life insurance plan (with buy-up).
- Spouse and Children life insurance plans.
- Up to 5 weeks of Paid Time Off (PTO).
- Paid Day Off during the month of your birthday.
- Paid Day Off during the month of your service anniversary.
- Company-paid Volunteer Time.
- Flexible work schedules.
- Telecommuting (for qualifying positions).
- Casual Dress 5 days a week.
Sounds Like You? Apply Now!Synergistix is an equal opportunity employer M/F/V/D. We appreciate your interest in our company however only qualified candidates will be considered.