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Full Time Guest Communications information

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How much do full time guest communications jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for full time guest communications in the United States is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Full Time Guest Communications vs Full Time Front Desk Agent?

AspectFull Time Guest CommunicationsFull Time Front Desk Agent
Primary RoleHandling guest inquiries, providing information, and ensuring guest satisfaction through communicationManaging check-in/check-out, reservations, and guest services at the front desk
Required SkillsExcellent communication, customer service, problem-solvingCustomer service, organization, basic administrative skills
Work EnvironmentHotel lobby, customer service areasFront desk, reception area
Common CertificationsHospitality or customer service certifications often preferredHospitality certifications, front desk training

While both roles focus on guest interaction within the hospitality industry, Full Time Guest Communications emphasizes communication and guest engagement, whereas Full Time Front Desk Agent involves operational tasks like check-ins and reservations. Both roles require strong customer service skills, but their daily responsibilities differ slightly based on their primary functions.

Is full time guest communications a stressful job?

Full time guest communications roles can be stressful due to the need to handle guest inquiries, resolve issues promptly, and maintain a positive experience. The job often requires strong communication skills, patience, and the ability to manage multiple tasks in a fast-paced environment.

What cities are hiring for Full Time Guest Communications jobs?

Cities with the most Full Time Guest Communications job openings:

What are the most commonly searched types of Guest Communications jobs?

The most popular types of Guest Communications jobs are:

What states have the most Full Time Guest Communications jobs?

States with the most job openings for Full Time Guest Communications jobs include:

What are popular job titles related to Full Time Guest Communications jobs?

For Full Time Guest Communications jobs, the most frequently searched job titles are:

Full Time Guest Communications jobs near you

Full-Time Guest Services

Glenwood Springs, CO • On-site

Stonebridge Companies
See more jobs at Stonebridge Companiesexternal

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Stonebridge Companies rating

6.3

Company rating: 6.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

City, State:
Glenwood Springs, Colorado
$18+/hr depending on experience
Title:Guest Service Agent
Location: Glenwood Springs, CO
FLSA:Exempt/Non-Exempt
Status:full-time
Reports to: Front Office Manager
Pay Range: $18+/hr depending on experience
Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Essential Functions and Duties:
  • Greet, register, and assign rooms to guests upon their arrival.

  • Verify guest credit and establish payment methods for accommodation.

  • Keep accurate records of room availability and guest accounts using property management systems.

  • Compute bills, collect payments, and make change for guests.

  • Perform basic bookkeeping tasks, such as balancing cash accounts.

  • Issue room keys and provide necessary instructions to bell attendants.

  • Review accounts and charges with guests during the check-out process.

  • Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.

  • Transmit and receive guest messages using telephones or switchboards.

  • Coordinate with housekeeping and maintenance staff to address guest-reported issues.

  • Make and confirm reservations for guests.

  • Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
  • Previous experience in a hotel front desk or guest service role preferred.

  • Strong customer service and communication skills to interact effectively with guests and staff.

  • Proficiency in using property management systems and basic office software (e.g., Word, Excel).

  • Ability to handle cash transactions and perform basic bookkeeping tasks.

  • Excellent problem-solving abilities to resolve guest issues efficiently.

  • Strong organizational skills with attention to detail in managing guest reservations and records.

  • Ability to work independently and follow established hotel policies and procedures.

Work Environment:
  • Primarily indoor work within the hotel's front desk and lobby areas.

  • Requires standing and walking for long periods throughout the shift.

  • Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).

  • Flexible schedule required, including availability for evening, weekend, and holiday shifts.

  • Frequent use of a computer and telephone, interacting with guests and team members.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2026-09-06
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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