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Director of Development

Venice, CA · On-site

$102K - $108K/yr

Venice, CA, Access Center (Hybrid) STATUS: Full-Time, 40 hrs/wk, Exempt DRIVER POSITION: Yes [If ... Experience with CRM systems, board reports, and donor data analysis (GiveSmart preferred)

Safe Place For Youth

Director of Development

Venice, CA · On-site

$102K - $108K/yr

Venice, CA, Access Center (Hybrid) STATUS: Full-Time, 40 hrs/wk, Exempt DRIVER POSITION: Yes [If ... Experience with CRM systems, board reports, and donor data analysis (GiveSmart preferred)

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Full Time Givesmart information

What is a full time GiveSmart employee?

A Full Time GiveSmart employee is someone who works at GiveSmart, a company that provides fundraising and event management software for nonprofits, on a full-time basis. These employees may work in various roles such as customer support, sales, product management, or event consulting, helping organizations run successful fundraising campaigns and events. Full-time status generally means working 35-40 hours per week and receiving benefits like health insurance, paid time off, and retirement plans. Employees at GiveSmart play a crucial role in supporting nonprofits to achieve their fundraising goals through technology and service.

What are the typical responsibilities and team dynamics for a full time role at GiveSmart?

In a full-time position at GiveSmart, you can expect to work closely with both internal teams and external clients to support fundraising events and nonprofit initiatives. Daily responsibilities often include client communication, event setup coordination, troubleshooting platform issues, and providing ongoing customer support. The work environment is highly collaborative, with team members frequently sharing insights and best practices to ensure the success of client events. This role offers opportunities to develop project management and client relations skills, and high performers may advance into senior or specialized positions within the company.

What are the key skills and qualifications needed to thrive as a GiveSmart Account Manager, and why are they important?

To thrive as a GiveSmart Account Manager, you need experience in client relationship management, event fundraising, and a background in nonprofit or event technology solutions. Familiarity with GiveSmart's fundraising platform, CRM systems, and virtual event tools is typically required. Outstanding communication, problem-solving abilities, and a customer-focused attitude are vital soft skills for this role. These competencies ensure successful client events, high customer satisfaction, and the effective use of GiveSmart's solutions to achieve fundraising goals.

What is the difference between Full Time Givesmart vs Customer Support Specialist?

AspectFull Time GivesmartCustomer Support Specialist
Required CredentialsRelevant experience in event management, marketing, or customer serviceCustomer service certifications or experience preferred
Work EnvironmentOffice or remote, collaborative team settingCall centers, online support, or in-person
Employer & IndustryEvent tech companies, marketing firms, online platformsCustomer service departments across various industries

Full Time Givesmart roles typically focus on managing event platforms, marketing, and client engagement, requiring industry-specific knowledge. Customer Support Specialists handle client inquiries, troubleshooting, and support, often with customer service certifications. While both roles involve client interaction, Full Time Givesmart positions are more project and event-oriented, whereas Customer Support Specialists focus on ongoing customer assistance across industries.

What cities are hiring for Full Time Givesmart jobs?

Cities with the most Full Time Givesmart job openings:

What are the most commonly searched types of Givesmart jobs?

The most popular types of Givesmart jobs are:

Full Time Givesmart jobs near you

Assistant Director of Advancement Services

Newburgh, NY • On-site

Mount Saint Mary College
Colleges, Universities, and Professional Schools • 501 - 1,000 employees
Learn more about Mount Saint Mary Collegeexternal

$62K/yr

Full-time

Posted 11 days ago

Job description

Job Title: Assistant Director of Advancement Services
Report To: Vice President for Advancement

Status: Full-Time, Exempt

 Summary/objective

Reporting directly to the Vice President for Advancement, the Assistant Director of Advancement Services plays a key role in supporting the College’s fundraising and alumni engagement efforts. This position manages gift processing, acknowledgments, reporting, and database oversight, while also serving as a critical liaison with Finance and other campus departments. The Assistant Director exercises independent judgment in overseeing advancement operations, determining appropriate processes, ensuring compliance, and advising leadership on data integrity, reporting strategy, and donor stewardship practices.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Gift Processing & Donor Stewardship

  • Independently oversee and administer all gift and pledge processing functions, determining appropriate handling procedures, resolving discrepancies, and ensuring compliance with institutional and regulatory requirements.
  • Manage donor acknowledgments, ensuring timely, personalized, and appropriate recognition for every gift.
  • Oversee pledge reminders and outstanding pledge reporting.
  • Secure signatures for gift agreements and distribute final copies to donors and campus stakeholders.
  • Handwrite thank-you notes for high-level donors as part of stewardship efforts.

Data & Reporting

  • Analyze advancement data trends and independently recommend process improvements, reporting strategies, and operational efficiencies to leadership.
  • Maintain the Advancement database, including entry of gifts, donor records, attributes, and event attendance.
  • Lead ongoing data cleanup efforts, eliminating duplicate records and improving data integrity.
  • Design, generate, and interpret weekly, monthly, and annual advancement reports and provide analysis to inform leadership decision-making.
  • Provide prospect research and prepare donor profiles for VP and leadership meetings.
  • Coordinate reporting needs for the Donor Impact Report and other advancement publications.

Finance & Compliance

  • Evaluate reconciliation discrepancies, determine corrective actions, and implement process adjustments to ensure financial accuracy and compliance.
  • Manage weekly, monthly, and year-end reconciliation of all gifts with Finance.
  • Support Advancement’s role in audits as needed.
  • Maintain knowledge of gift acceptance policies and ensure compliance in processing and documentation.

Events & Campaigns

  • Support Advancement events such as the Gala and Golf & Tennis Tournament, including registration oversight, check-in, seating, and reporting.
  • Collaborate with colleagues to set up and manage GiveSmart and other third-party vendor platforms for fundraising events and campaigns.
  • Assist with planning and logistics for donor and scholarship recognition events.

Cross-Departmental Support

  • Manage online registrations and payments for Athletics summer camps, Student Engagement events, Bishop Dunn Memorial School programs, and other non-Advancement activities hosted in GiveSmart.
  • Serve as liaison for database requests from IT, Registrar, HR, Marketing, and Security to ensure records are updated accurately.
  • Provide training and support to new Advancement staff on systems and reporting.

Supervisory responsibilities 

This position does not have any direct reports.

Work environment

  • Office Setting: Cubicles, open desks, or private offices with access to necessary tools like computers, phones, and office supplies.
  • Remote Setting: Working from home or another location with access to virtual communication platforms and necessary technology.

Physical demands

  • Sitting: Prolonged periods of sitting at a desk or workstation.
  • Typing/Computer Use: Frequent use of a computer keyboard and mouse.
  • Vision Requirements: Ability to read and view screens for extended periods.
  • Speaking/Hearing: Regular communication with coworkers and clients in person, over the phone, or via video calls.
  • Lifting/Carrying: Occasionally lifting or moving items up to 10-15 pounds, such as office supplies, laptops, or documents.
  • Reaching/Bending: Periodic reaching for or bending to access files, supplies, or equipment.
  • Mobility: Walking short distances within the office or to meeting rooms.

Travel required 

  • Local travel required to attend meetings, events, and perform job-related duties within the region.

Required education and experience

  • Bachelor’s degree required.
  • 3–5 years of relevant professional experience in advancement services, development, or a related field.
  • Demonstrated success in higher education fundraising, advancement operations, or business development preferred.
  • Strong organizational and time management skills with proven ability to prioritize effectively.
  • Excellent communication skills across multiple platforms.
  • Ability to work both independently and collaboratively to achieve institutional goals.
  • Entrepreneurial mindset with creativity, initiative, accountability, and attention to detail.
  • Availability to work occasional evenings and weekends as needed.

Work authorization/security clearance requirements

Must be authorized to work in the United States. MSMC does not sponsor employment visas at this time.

EEO statement

Mount Saint Mary College is an Equal Opportunity Employer committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. We actively encourage applications from individuals of all backgrounds, experiences, and perspectives.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.