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Full Time Disney Plus Customer Service Jobs in Quebec

Atlas Disposal

$21/hr

This is a full-time, non-exempt hourly in office position * Schedule is Monday Friday 9am to 6pm ... High School Diploma. * Bi-lingual Spanish is a plus * Some sales experience desired * Waste ...

Taurus

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Animal experience is plus but not required. Benefits & Perks * Health, Dental & Vision * Insurance

Ardene

Temporary Pay Class: Full Time Education: High School Diploma or equivalent Career Level ... We are looking for a Customer Service Representative to join our team. This is a full time, ...

LocalJobShop.ca

Temporary Pay Class: Full Time Education: High School Diploma or equivalent Career Level ... We are looking for a Customer Service Representative to join our team. This is a full time, ...

Caeus

Customer Service Representative

Montreal, QC · On-site

This is a full-time, fully onsite position operating on a Thursday to Tuesday schedule. Key responsibilities include: * Provide exceptional customer service to internal and external customers.

Simons

... zones. Full time Part time Seasonal positions Key Responsibilities : * Provide high-quality customer service to our clientele. * Perform various tasks within the assigned department, such as ...

Motorola

Software Customer Service Manager

Gatineau, QC · On-site

CA$100K - CA$135K/yr

Connectez-vous a une carriere qui compte et aidez-nous a batir un avenir plus sur. Department ... The Software Customer Service Manager position resides in Deployment, Managed & Support Services ...

Motorola

Software Customer Service Manager

Quebec, QC · On-site +1

CA$100K - CA$135K/yr

Connectez-vous a une carriere qui compte et aidez-nous a batir un avenir plus sur. Department ... The Software Customer Service Manager position resides in Deployment, Managed & Support Services ...

CRH

Customer Experience Specialist

Candiac, QC

... service * Inform customers of the status of their orders, advising them of any changes * Comply ... Skilled user in MS Office programs (NetSuite a plus) * Customer focused; dedicated to meeting the ...

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Full Time Disney Plus Customer Service information

What is a full time Disney Plus customer service representative?

Full Time Disney Plus Customer Service jobs involve assisting Disney+ subscribers with their accounts, technical support, billing inquiries, and general questions about the streaming service. Employees in these roles typically handle customer requests via phone, chat, or email, working to resolve issues efficiently and provide a positive experience. Full-time positions generally include a standard workweek of 35-40 hours, often with benefits such as health insurance and paid time off. These roles require strong communication skills, problem-solving abilities, and familiarity with streaming platforms.

What are the key skills and qualifications needed to thrive as a full time Disney Plus customer service representative?

To excel as a Full Time Disney Plus Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with digital streaming services, typically supported by a high school diploma or equivalent. Proficiency in customer relationship management (CRM) systems, ticketing platforms, and basic troubleshooting of streaming devices is often required. Patience, active listening, and a positive attitude are essential soft skills that help create a great customer experience. These competencies ensure quick and accurate issue resolution, high customer satisfaction, and brand loyalty in a fast-paced, customer-focused environment.

What are the most common challenges faced by Disney Plus customer service representatives, and how are they typically addressed?

Disney Plus Customer Service representatives often encounter challenges such as troubleshooting streaming issues, handling account access problems, and addressing billing inquiries. Representatives are supported with comprehensive training on Disney Plus systems and customer service protocols, which helps them provide accurate and efficient solutions. The role also involves collaborating with technical teams when advanced issues arise, ensuring a positive experience for subscribers. Ongoing coaching and a supportive team environment help staff continuously improve their problem-solving skills and stay updated on service updates.

What is the difference between Full Time Disney Plus Customer Service vs Part Time Disney Plus Customer Service?

AspectFull Time Disney Plus Customer ServicePart Time Disney Plus Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsSame as part-time; usually high school diploma or equivalentSame as full-time; usually high school diploma or equivalent
Work EnvironmentCall centers or remote supportCall centers or remote support
Employer & IndustryDisney, entertainment streaming servicesDisney, entertainment streaming services

Full Time Disney Plus Customer Service roles offer more hours and benefits, while Part Time positions provide flexibility with fewer hours. Both roles require similar credentials and work in comparable environments within Disney's customer support team.

What cities in Quebec are hiring for Full Time Disney Plus Customer Service jobs?

Cities in Quebec with the most Full Time Disney Plus Customer Service job openings:

Full Time Disney Plus Customer Service jobs near you

Full Time Customer Service Associate

Leon's Furniture

Laval, QC • On-site

Full-time

Re-posted 11 days ago

Job description

Apercu

Leon's is currently looking for a Full Time Customer Service Associate to oversee that excellent after-sale service is provided to customers, to liaise and advocate for customers when dealing with third-party repair and service organizations, to maintain an organized system of files on open customer service issues, to promote and maintain service standards and to provide training and support to other service associates.

About Us:

Leon's Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we're proud to be expanding our sales teams in every location to meet this challenge.

Many of our most successful associates joined Leon's in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon's can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!

Responsibilities:

  • Train new service associates and to provide ongoing training where required
  • Assist customers by phone, in-person or by email with service requests
  • Set and confirm repair tech appointments with customers
  • Follow up with customers and vendors on overdue parts
  • Complete inspections on all Exchanges or upon customer request
  • Schedule deliveries of Exchanges & Credit Memos
  • Authorize gift certificates, discounts and credits to customers to keep "as-is" (within specific parameters)
  • Enter Exchanges, Credit Memos, Sales and Reselections
  • Follow up on overdue work orders, Credit Memos, repairs and parts
  • Performing various other duties, as assigned

Requirements: 

  • Customer-Focused: Brings a positive attitude and a strong commitment to delivering exceptional service, skillfully balancing company goals with customer expectations.
  • Maintains composure and professionalism in high-pressure situations, ensuring effective problem-solving and excellent service delivery.
  • Ability to communicate clearly, both written and orally
  • Fun, friendly, confident personality
  • Strong problem solving and analytical skills
  • Exceptional organizational skills
  • Ability to work collaboratively with fellow colleagues
  • Ability to interact professionally with our customers
  • And most importantly, a POSITIVE ATTITUDE!

We offer:

  • Comprehensive Employee Benefit Package after 3 months
  • Profit Sharing
  • Employee Discounts & Partner Discount Programs
  • The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast
  • Continuous, quality education and training on our products and sales techniques

Additional Information:

  • We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process.  Candidates with accommodation needs, can email their accommodation requests to recruitment@leons.ca.

How to Apply:

If you're ready to bring your expertise and leadership to Leon's, we'd love to hear from you.

Please email your application, including your CV and a short statement on why you would be a great fit for LFL.

Employment Type: FULL_TIME

Apply