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Full Time Desktop Administrator Jobs in Garland, TX

CareFlite

Desktop Administrator

Irving, TX · On-site

Position Summary The Desktop Administrator deploys, maintains, supports, and troubleshoots all ... Hours of work * Full-time position with core business hours; occasional after-hours maintenance ...

CareFlite

Desktop Administrator

Irving, TX · Remote

Position Summary The Desktop Administrator deploys, maintains, supports, and troubleshoots all ... Fulltime position with core business hours; occasional afterhours maintenance windows and ...

Medisca

System Administrator I

Irving, TX · On-site

Provide Tier 1 and Tier 2 technical support for desktops, laptops, mobile devices, and peripheral ... We like to have fun - company events throughout the year. * Full time positions - 40 hour work week.

smart folks inc

GCP Support Engineer

Dallas, TX · On-site

Remote Duration: Full-time * 8+ years' System Administration and custom solution development ... Enterprise Administrator Expert * Infrastructure (email back-end support - Exchange) * Google ...

smart folks inc

GCP Support Engineer

Dallas, TX · On-site

Remote Duration: Full-time * 8+ years' System Administration and custom solution development ... Enterprise Administrator Expert * Infrastructure (email back-end support - Exchange) * Google ...

Sarian, Inc.

Senior AEM Developer

Irving, TX · On-site

$52.25 - $69.25/hr

Irving, TX Onsite position Fulltime JD: * As a senior AEM developer, you will be creating the ... AEM DAM desktop agent * InDesign Server * Adobe Brand Portal * Understanding of various peripheral ...

Sarian, Inc.

Sr. AEM Developer

Irving, TX · On-site

Irving, TX - Fulltime As a senior AEM developer, you will be creating the foundational elements for ... AEM DAM desktop agent * InDesign Server * Adobe Brand Portal * Understanding of various peripheral ...

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Full Time Desktop Administrator information

See Garland, TX salary details

$18

$33

$52

How much do full time desktop administrator jobs pay per hour?

As of May 28, 2026, the average hourly pay for full time desktop administrator in Garland, TX is $33.31, according to ZipRecruiter salary data. Most workers in this role earn between $25.77 and $37.64 per hour, depending on experience, location, and employer.

What is the difference between Full Time Desktop Administrator vs Desktop Support Specialist?

AspectFull Time Desktop AdministratorDesktop Support Specialist
CredentialsTypically requires certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST)Often requires similar certifications, such as CompTIA A+ or HDI Support Center Analyst
Work EnvironmentWorks in corporate or enterprise environments managing multiple desktops and networksProvides end-user support, troubleshooting hardware/software issues, often in help desk settings
Employer & Industry UsageCommonly employed by large organizations, government agencies, and IT service providersFound in various industries, including healthcare, education, and retail, supporting daily IT needs

While both roles involve desktop support and require similar certifications, the Full Time Desktop Administrator typically manages a broader range of IT infrastructure and works in more permanent, enterprise environments. The Desktop Support Specialist focuses on end-user troubleshooting and support, often in help desk roles. Understanding these differences helps job seekers align their skills with the right position.

What are the most commonly searched types of Desktop Administrator jobs in Garland, TX? The most popular types of Desktop Administrator jobs in Garland, TX are:
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What cities near Garland, TX are hiring for Full Time Desktop Administrator jobs? Cities near Garland, TX with the most Full Time Desktop Administrator job openings:
Full Time Desktop Administrator jobs near you
Desktop Administrator

Desktop Administrator

CareFlite

Irving, TX • On-site

Full-time

Posted 5 days ago

CareFlite rating

7.0

Company rating: 7.0 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Company Description
CareFlite is a 501(c)(3) nonprofit ambulance service sponsored by Baylor Scott & White Health, JPS Health Network, Methodist Health System, Parkland, and Texas Health Resources. CareFlite provides medical transport by helicopter, airplane, and ground ambulance, and non-medical transport via wheelchair van.
Job Description
Position Summary
The Desktop Administrator deploys, maintains, supports, and troubleshoots all desktops, peripherals, and end-user services across the organization. The role supports endpoint lifecycle management (Windows PCs and other related devices), application packaging and updates, security hardening, and remote support-leveraging modern RMM tools and Microsoft Intune to ensure secure, reliable, and consistent user experiences.
Essential Duties/Responsibilities
Works with other IT staff and provides guidance to the Service Desk and other IT staff on endpoint standards and procedures. Works collaboratively with the Networking and Systems Administrator roles.
Endpoint Management & Intune
  • Works with the System Administrator in administering Intune/Endpoint Manager.
  • Tenant hygiene, device enrollment (including Windows Autopilot), configuration profiles, compliance policies, conditional access coordination with the identity team, BitLocker, and Defender for Endpoint baselines.
  • Package, deploy, and update applications (MSI/MSIX/.intunewin), including line-of-business apps; manage WinGet repositories where appropriate.
  • Maintain device compliance posture, remediate drifts, and report on policy adherence.

RMM Operations
  • Participates in administering the organization's Remote Monitoring & Management (RMM) platform(s): agent health, policy configuration, alerting thresholds, script libraries, remote support sessions, patch automation, and asset inventory.
  • Build and maintain automation (PowerShell preferred) to standardize builds, reduce manual tasks, and improve reliability across endpoints.

Patch, Security & Compliance
  • Drive endpoint OS and application patching schedules; coordinate change windows to minimize user impact.
  • Enforce endpoint hardening standards (CIS/Microsoft baselines), secure local admin rights, manage device encryption, and collaborate on MDR/EDR integrations.
  • Support healthcare-grade privacy and security practices (e.g., HIPAA/PHI handling) and incident response playbooks in coordination with InfoSec.

User Services & Collaboration
  • Serve as Tier 2/3 escalation for endpoint issues, VIP support, and remote assistance; ensure timely resolution and clear communication.
  • Participates in Service Desk to refine ticket categories, SLAs, and knowledge articles; contribute to self-service content and training.
  • Work collaboratively across departments (clinical, operations, HR, finance, air/ground operations) to understand workflows and deliver reliable user services.

Identity, Devices & Productivity
  • Support identity and endpoint integrations (Entra ID/Azure AD, and/or Okta), MFA, and device compliance gates for M365 apps.
  • Troubleshoot Microsoft 365 desktop apps (Teams, Outlook, OneDrive) and device sign-in issues; coordinate with network/telecom teams for connectivity dependencies.

Documentation & Asset Management
  • Maintain standard operating procedures, build images/runbooks, "golden" configuration baselines, and endpoint support playbooks.
  • Track hardware/software assets, warranty/RMA, and license consumption; support annual audits and true-ups.

Continuous Improvement
  • Analyze endpoint telemetry and ticket trends to recommend optimizations; pilot new tools, features, and policies; assist with migrations (e.g., SCCM→Intune).
  • Participate in after-hours maintenance windows and on-call rotations as required.

Hours of work
  • Full-time position with core business hours; occasional after-hours maintenance windows and participation in on-call rotations as required.

Overtime expectations
  • Periodic overtime may be required to support system maintenance, upgrades, incident response, or business-critical initiatives.

Work environment
  • Based in Irving, TX, with support coverage for regional sites as needed to fulfill endpoint lifecycle management and user support responsibilities.
  • Primarily office-based with extended periods of computer and console work (Intune, RMM, ticketing systems, scripting environments).
  • Regular interaction with production systems supporting healthcare, aviation, and operational teams where downtime or misconfiguration may directly affect patient care or mission-critical services.
  • Periodic work in technical spaces such as equipment rooms, staging areas, hangars, or clinical locations.

Travel requirements
  • Periodic local travel between facilities to support device deployments, replacements, audits, incident response, or VIP user support.
  • Travel is primarily regional and typically planned, but may occasionally be time-sensitive based on operational needs.

On-call responsibilities
  • Participation in an on-call rotation to support endpoint incidents, outages, and planned maintenance activities outside of normal business hours.

Certifications
Required:
  • CompTIA A+ (or equivalent technology certification)

Preferred:
  • Microsoft MD-102: Endpoint Administrator
  • Microsoft SC-200 (Security Operations Analyst) and/or AZ-104 (Azure Administrator)

ADA Physical and Mental Requirements
Physical Demands
  • Sedentary position with frequent keyboard, mouse, and screen use for endpoint administration, scripting, troubleshooting, and documentation.
  • Occasional lifting, carrying, and positioning of endpoint devices, monitors, and peripherals (up to approximately 40 lbs) during deployments, replacements, or troubleshooting.
  • Ability to move through offices, clinical spaces, and operational areas as required.

Sensory and Environmental Requirements
  • Ability to visually inspect devices, read logs, analyze dashboards, and identify endpoint issues across multiple management platforms.
  • Ability to work in environments with moderate noise levels and varying lighting conditions, including operational or clinical settings.

Mental and Emotional Requirements
  • Ability to manage multiple priorities simultaneously, respond effectively to escalations, and make sound decisions during security incidents or outages.
  • Maintains professionalism, discretion, and confidentiality when handling sensitive systems and protected health information (PHI).
  • Follow established change management, security, and quality assurance procedures to protect patient safety and organizational operations.
  • Demonstrates a continuous-improvement mindset by documenting procedures, sharing knowledge, mentoring junior staff, and refining endpoint standards.
  • Collaborates effectively across IT, clinical, and business teams to deliver secure, reliable end-user services.

Qualifications
Knowledge & Experience Required
  • 3-5+ years in desktop/endpoint administration within medium/large enterprise environments.
  • Hands-on administration of Microsoft Intune/Endpoint Manager and at least one enterprise RMM platform.
  • Strong Windows 10/11 skills; macOS/iOS/Android device management experience desirable.
  • Proficiency with PowerShell scripting for automation and remediation.
  • Solid understanding of Entra ID/Azure AD (or modern IdP), Group Policy, device compliance, conditional access concepts.
  • Familiarity with Defender for Endpoint (or equivalent EDR), BitLocker, and security baselines; exposure to healthcare compliance (e.g., HIPAA/PHI) preferred.
  • Working knowledge of networking fundamentals (DNS/DHCP/VPN/Wi-Fi) and remote support tools.
  • Excellent customer service mindset with clear written/verbal communication.

Additional Information
All your information will be kept confidential according to EEO guidelines.
The statements contained in this position description reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all the work requirements that may be inherent in the position.

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