Description Position overview: full time The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues ...
Description Position overview: full time The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues ...
Description Position overview: full time The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues ...
Description Position overview: full time The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues ...
The Bi-Lingual (English/French) IT Help Desk Technician, Level 1, is responsible for providing ... Triage inbound service requests from CVS clients and determine the appropriate course of action to ...
Quick apply
The Bi-Lingual (English/French) IT Help Desk Technician, Level 1, is responsible for providing ... Triage inbound service requests from CVS clients and determine the appropriate course of action to ...
A permanent, full-time position of 40 hours per week * Compensation based on your experience ... Apply today and show us how you would help bring the Clarendon experience to life for both our ...
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A permanent, full-time position of 40 hours per week * Compensation based on your experience ... Apply today and show us how you would help bring the Clarendon experience to life for both our ...
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A permanent, full-time position of 40 hours per week * Compensation based on your experience ... Apply today and show us how you would help bring the Clarendon experience to life for both our ...
New
A permanent, full-time position of 40 hours per week Compensation based on your experience Group ... Apply today and show us how you would help bring the Clarendon experience to life for both our ...
A permanent, full-time position of 40 hours per week Compensation based on your experience Group ... Apply today and show us how you would help bring the Clarendon experience to life for both our ...
CA$23 - CA$26/hr
Type: Full-time * Start: As soon as you're ready ???? What You'll Be Doing * Provide fast ... Experience with help-desk and electronic communication tools ???? Why NexOne? We're a fast-growing ...
Quick apply
CA$23 - CA$26/hr
Type: Full-time * Start: As soon as you're ready ???? What You'll Be Doing * Provide fast ... Experience with help-desk and electronic communication tools ???? Why NexOne? We're a fast-growing ...
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Answers all CFS users' questions regarding software with the assistance of LII Help Desk, Get Paid ... Job Type: Full Time Location: ON Toronto - CN030, QC St. Laurent Liesse Rd - CN026
CA$51K - CA$78K/yr
Answers all CFS users' questions regarding software with the assistance of LII Help Desk, Get Paid ... Job Type: Full Time Location: ON Toronto - CN030, QC St. Laurent Liesse Rd - CN026
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Representant du service a la clientele sur place - Centre d'appels - Trilingue (espagnol, portuga...
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Quick apply
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Full Time Cvs Help Desk information
How many hours is full-time for CVS Help Desk employees?
Full-time CVS Help Desk employees typically work around 40 hours per week, which is standard for full-time roles in customer support and IT help desk positions. Work schedules may include day shifts, with some roles requiring availability during business hours or occasional overtime depending on staffing needs.
What is the difference between Full Time Cvs Help Desk vs Full Time Cvs Customer Service Representative?
| Aspect | Full Time Cvs Help Desk | Full Time Cvs Customer Service Representative |
|---|---|---|
| Credentials | Basic IT certifications, relevant experience | Customer service training, communication skills |
| Work Environment | IT support center, technical troubleshooting | Retail or call center, direct customer interaction |
| Industry Usage | Healthcare retail, pharmacy support | Retail, pharmacy, healthcare customer service |
| Search & Comparison | Often compared for customer support roles in healthcare retail | Similar roles but with more focus on sales and customer relations |
While both roles involve assisting customers, the Full Time Cvs Help Desk focuses on technical support and troubleshooting within healthcare retail environments, requiring IT skills. The Full Time Cvs Customer Service Representative emphasizes direct customer interaction, sales, and service in retail settings. Understanding these differences helps job seekers identify the right role based on their skills and career goals.
What cities in Quebec are hiring for Full Time Cvs Help Desk jobs? Cities in Quebec with the most Full Time Cvs Help Desk job openings:
TELUS rating
8.2
Based on 10 frontline employees who took The Breakroom Quiz
23rd of 97 rated telecommunications companies
Job description
Description
Position overview: full time
The Business Help Desk Specialist III is a call center position where you are directly responsible for assisting our business customers with their issues, either through troubleshooting and resolving or triage to assign their issue to the appropriate team.
Responsibilities:
- Providing world-class support for business customers in a call center environment
- Using provided documentation and training to perform support of:
- Desktops
- Applications (Custom and standard)
- Networking
- Mobile devices
- Telephony systems
- Act as the liaison between the customer and other support teams to ensure timely resolution of customers troubles
Qualifications
Required skills:
- Fluent in both official languages (French/English oral and written)
- Ability to apply documented process and ask probing questions that are directly related to the customer's
products and services - Summarize steps taken in ticket log
- Strong communication skills
Please note:
This is a 24/7 call center, with shift work - you may be asked to work days or nights, holidays or weekends.
Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.
Who is TELUS?
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.
Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion?
At TELUS, you create future friendly possibilities.
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability
Advanced knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.